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United Garage Doors

Garage Doors, Doors

About us

United Garage Door Service was built to be there when you need us, simply and conveniently We have made the investment to maintain and incredibly high inventory of garage door and opener parts on each one of our repair vehicles. This means we can fix your door in a single visit. Your garage door is fixed right! Precision uses the highest quality parts and we back up our work with the industry's best warranty. This attention to detail has resonated with our customers and helped Precision grow to more than 70 locations in under a decade.

Business highlights

10 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

New garage door installs , residential repairs , commercial door repairs , spring change , new garage door openers installs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.525 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
8%
3
4%
2
0%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.4
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 25 reviews

Ms. B.
09/2024
5.0
garage doors
  + -1 more
This company was everything I could have wanted and more. It began with Ray coming out to the property, personally. He explained everything that was needed to get my garage door up and running after my neighbor crashed into it. He listened well then explained what needed to be done. It was like talking to a good friend you trust. He was straight forward and the price was RIGHT!!! They arrived on time and got the job done quickly and efficiently. They did everything they said they would do. He wasn't a lot of chatter like others that came by to look at the job. I would recommend this company to anyone looking for a company with integrity. I love that it is a family owned business too. They take pride in what they do. Thank you so very much.
Description of Work: Replace garage door, hardwares, and cart away old door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

charles S.
12/2022
5.0
garage doors
  + -1 more
it was excellent, they came right on time when i called them.
Description of Work: replaced the door springs on my garage
Rating CategoryRating out of 5
Yes, I recommend this pro

Jon V.
05/2022
5.0
garage doors
  + -1 more
He informed me of a reasonable assessment and diagnostic fee of about $80. I was please with this professional fee. He was flexible in scheduling and assigned Hash, one of his experienced technicians. Hash kept me updated on his specific ETA that day and was precisely on time. He inspected its' operation, etc., and reviewed with me the need to adjust the chain, replace the springs that he estimated were about 7 years old, align the rails and adjust the rollers. When he was finished the door operated perfectly as well as a new system and I felt very secure. Tight, quiet and smooth! Hash was skilled and very professional!!!
Description of Work: I asked Ray simply to assess our garage door system and to identify any issues that needed to be addressed immediately or in the future. We bought this home 3 years ago. I sensed some potential unevenness in operation, but nothing in particular.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Abe A.
11/2021
5.0
garage doors
  + -1 more
It was good. They did it fast. They are very nice. I am happy. They are also professional.
Description of Work: They fixed my garage door.
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

E R.
02/2021
5.0
garage doors
  + -1 more
I used United Garage Doors (302-414-9220) and they repaired it very fast and efficient. I spoke to AJ (owner) he sent Ray the next day and installed both springs for a very reasonable price in about 30 minutes (I did ask for the price and a senior discount over the phone so I knew and agreed to the cost before they arrived ) I would use them again in a heartbeat and already recommended them to a neighbor down the street whose spring broke the day after mine.
Description of Work: replaced broken spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ashish S.
09/2018
5.0
doors
  + -1 more
Ray was really responsive, contacted me first, arrived early, and completed the faster than I expected. The price was also reasonable and saved us from having to replace the door opener. Paying was also convenient by credit over the phone with their office. They have just moved to Delaware and so I would definitely recommend them to my Delaware friends.
Description of Work: Adjust garage door and replace hinges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy B.
02/2018
4.0
garage doors
  + -1 more
Fine but they tried to charge more when they came initially. I showed them the offer and they complied.
Description of Work: Garage tune up

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Mary B.
01/2018
5.0
garage doors
  + -1 more
The garage door panel split, making the door opener inoperable. Ray called me as soon as I placed an estimate inquiry and offered to come to the house immediately. He was prompt, polite, and professional, and he repaired the door same-day, quickly at a very fair price. Everything he needed was on the truck. I was even more impressed because the temperature outside was only 14 degrees, but Ray worked regardless. I definitely recommend United Garage Doors, and I will call them again for future repairs.
Description of Work: Broken garage door panel needed to be repaired so that it would not buckle when opening and closing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

C G.
12/2017
3.0
garage doors
  + -1 more
The man came promptly and did the work neatly and quickly. It was hard to communicate with him because his English was heavily accented. I would never hire this company again!
Description of Work: I opted for the garage door tuneup service. Of course lots of things that also needed to be replaced or repaired was found. When he left I had no light in my garage and the garage door would still bounce back when closing. I finally had my son come over and fix both of those things I opted for the garage door tuneup service. Of course he found lots of thingshe left I had no light in my garage any longer and the garage door would still bounce back when closing. I finally had my son come over and those things as they claimed that happened after he left. He did replace the cables and the springs and the bottom bumper which is now coming off.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$274.5

Hellmut F.
12/2017
4.0
garage doors
  + -1 more
Extremely well
Description of Work: Garage door tuning, replacement of rollers, tightening of chain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jenil W.
11/2017
5.0
garage doors
  + -1 more
Great service. I was able to get a next day appointment. Repairman was prompt and efficient. I had additional work done besides what I purchased on Angie's List but the price was still a great price. Will definitely use again and highly recommend.
Description of Work: Garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Moshe Z.
11/2017
1.0
garage doors
  + -1 more
2 days after the job the garage door stopped working (same problem as before they replaced the motor). For a whole month I have chased Ray the owner/manager, until finally he sent someone to do the job. 2 months later it stopped again, they promise 3 years warranty but don't deliver. Stay away from this company.
Description of Work: Garage Door did not work. They replaced the garage motor.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


jenessa C.
11/2017
5.0
garage doors
  + -1 more
I called on a Sunday morning at 7:30am. Ray (the repair guy)...was at my home within the hour. He was very professional and fixed my garage in 10 mins. I was charged $100 for a $5 dollar fix. (I really don't know if it really cost 5 bucks to fix my garage but my garage was repaired in 10 minutes). I'm certain it shouldn't have cost $100 but it was a Sunday and he responded quickly and was very professional so the $100 is justifiable. I would definitely recommend his service. Ray was awesome!
Description of Work: Needed repairs to my garage

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Herb F.
11/2017
1.0
garage doors
  + -1 more
Terrible. The company promptly called to set up an appointment and actually pushed to have it done the same day they called. I agreed and they said that I would hear from the serviceman to confirm the time. The serviceman called and said that the time was too late for him, and when I told him I could not make it earlier, he said he would call me back. When he did, he asked what I needed done and I told him that I responded to an Angies LIst offer. He told me that he was just a contractor for the company and that he did not accept Angies List coupons/discounts. In addition, he said I lived too far away and that he would not be coming.
Description of Work: Signed up for an Angies LIst email offer for a garage door tune up.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from United Garage Doors
We truely apologize for any inconvenience that was made to you. The tech that we had set up to come out to your home not only did that to you but as well to our company. We try our best to hire good loyal and professional technicians and sometimes we don't always win. This one was a loss and all I can say is sorry. If we had anyone else that could of made it to your home we would of sent him this tech really messed us up and no longer works for our company after what he did to you.

Nachiappan R.
10/2017
1.0
garage doors
  + -1 more
very poor tune up. Over tighten the spring and made the door to open very slowly. I assume, due to the tension applied on the spring, the motor draws more current and activating the circuit breaker. Bottom line, I could n't use the intended outlet! Gentleman told me that my Genie Garage Door opener is no good and he is trying to sell me another brand for $600! Bazar experience. I prefer the gentlemen not to enter my house. I am very disappointed
Description of Work: Just spray hinges to cover the Angies coupon and he charged the customer additional $52.76 to check the spring tension and the tracks. No additional parts involved.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$115.75

Response from United Garage Doors
This technician had been fired from our company and we appologize and will no longer be doing business in MD. That's the problem we had with another Customer my guys that are great working for business for years are in DE , NJ , Phila .. please forgive us for no longer dealing with customers in MD area due to bad technicians prividivg services and making our business look so bad. Again I appologize

Vicki Z.
10/2017
5.0
garage doors
  + -1 more
Very good, the gentleman knew his job.
Description of Work: The garage door was not acting acting right and the maintance special was what we needed plus a new spring was replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Morgan V.
10/2017
5.0
garage doors
  + -1 more
The technician who came to my home, Sam, was absolutely wonderful! I called on a Monday morning and he came that evening, no problem. Working full-time it is difficult to find companies who will come out during hours that are actually convenient for the working woman without paying an obscene amount of money. Sam took a look at both doors and was able to solve the problem and fix it within a half hour. Great employee, great company, definitely plan to use them for any future issues.
Description of Work: My garage door suddenly stopped opening and was also having issues fully responding to the remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Carol F.
10/2017
5.0
garage doors
  + -1 more
I originally had one time for the technician to come out, but due to unforeseen circumstances, I had to call and ask if they could move the time about an hours later. They had no problem with accommodating me. I even received a call from the technician letting me know when he would actually arrive. Sam was an excellent technician, professional and an expert. He explained to me what he was going to do and in about an hour, my garage door was working like new again. I would definitely recommend this company...and I like the warranty on the product. I would have uploaded a before and after picture, but Sam was so efficient and fast in getting the broken spring off, didn't have time to take one. LOL!
Description of Work: One of the springs on my Genie garage door broke. I contacted United Garage Door, and they had a technician out the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory S.
10/2017
5.0
garage doors
  + -1 more
A replacement of a two car garage door with insulation. I was extremely impressed with the timeframe the door was delivered and put on. Ray's professionalism was the best I've seen in a long time. He then call to confirm his appointment and time and was there 10 minutes before his time very impressive. He then fix my light and my garage door and that wasn't part of the deal. Ray from United garage door was superb .
Description of Work: A replacement of a two car garage door with insulation. I was extremely impressed with the timeframe the door was delivered and put on. Ray's professionalism was the best I've seen in a long time. He then call to confirm his appointment and time and was there 10 minutes before his time very impressive. He then fix my light and my garage door and that wasn't part of the deal. Ray from United garage door was superb .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Ronald B.
09/2017
5.0
garage doors
  + -1 more
Excellent service with a high quality product at a very reasonable price. Provided next day installation and a complete site cleanup when done.
Description of Work: Install a new garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Ben P.
09/2017
5.0
garage doors
  + -1 more
The job went very well and quickly. United Garage Doors was very responsive and the job was completed without delay.
Description of Work: I took advantage of a garage door tune-up offer but after speaking with Rey, I opted to replace the metal rollers on my two garage doors with hard plastic - ~ $215.00 for 20 rollers. The job took roughly 30 minutes and the doors now operate much more quietly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Lou G.
08/2017
5.0
garage doors
  + -1 more
Did a very outstanding professional job the price was really reasonable and affordable highly recommend this company to anybody they did a outstanding job
Description of Work: Did repairs to my garage door all new Springs pulleys and cables

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie R.
08/2017
5.0
garage doors
  + -1 more
Great will hire again!
Description of Work: Repair key pad and springs. His price very good! Very nice his name is Ray!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ricky W.
08/2017
5.0
garage doors
  + -1 more
Rey was very knowledgeable and was sensitive to damage garage door and repaired it so that the garage door opener can run efficient. he did an excellent job
Description of Work: I needed to garage doors installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Tom A.
07/2017
5.0
garage doors
  + -1 more
Very Well. Ray arrived on time and quickly assessed what needed to be done to initially repair and last nights adjustment. The adjustment was handled promptly and professionally.
Description of Work: Originally, had our garage door repaired - rollers had broken off. This was repaired and also replaced the springs on the door. Returned last night to adjust the spring and cable for a smoother ride!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    222 South Dupont Highway, New Castle, DE 19720

    http://unitedgaragedoors247.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors,
    Doors

    FAQ

    United Garage Doors is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    United Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, United Garage Doors offers free project estimates.
    No, United Garage Doors does not offer eco-friendly accreditations.
    Yes, United Garage Doors offers a 5% senior discount.
    Yes, United Garage Doors offers emergency services.
    Yes, United Garage Doors offers warranties.
    United Garage Doors offers the following services: New garage door installs , residential repairs , commercial door repairs , spring change , new garage door openers installs

    Contact information

    222 South Dupont Highway, New Castle, DE 19720

    http://unitedgaragedoors247.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day