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TWO MEN & A TRUCK

Moving Companies, Delivery Service

About us

Wilmington, DE History TWO MEN AND A TRUCK Wilmington has been family owned for four years. With combined business experience of more than 30 years in delivery logistics, warehousing and communications, owner Tom Connolly, General Manager Don Connolly and their team continue to provide high-quality customer service to the Wilmington, DE area. Corporate History TWO MEN AND A TRUCK started in the early 1980s as a way for two brothers to make extra money while in high school. Nearly 20 years later, the company has grown to more than 200 locations worldwide. Brothers Jon and Brig Sorber started moving people using an old pickup truck while their mom, Mary Ellen Sheets, developed a logo to advertise in a weekly newspaper. This same stick-men logo is used today on every truck, sign and advertisement. When the brothers left for college, Sheets continued to field calls for moving services while working another full-time job. She finally made things official in 1985 by purchasing a 14-foot truck for $350 and hiring a couple of movers. That $350 is the only capital Sheets has ever invested in the company. Eventually, Sheets decided to franchise the company, and in 1989, she awarded the first location outside of Michigan to her daughter, Melanie Bergeron, in Atlanta, Ga. Brig and Jon Sorber eventually returned to team up with their mom and older sister in the mid-1990s. Brig Sorber now serves as the president and chief executive officer, and Jon Sorber is executive vice president. Today, TWO MEN AND A TRUCK® is the nation's largest franchised local moving company, and it boasts a fleet of more than 1,200 trucks. The company has come a long way – and logged a lot of miles – since Sheets sketched the first "stick-men." The TWO MEN AND A TRUCK® system continues to pave the way for future growth and innovation in home and business moving, while maintaining a commitment to exceeding customers' expectations.

Business highlights

17 years of trusted experience

Services we offer

Home and Business moves of any size and scope, from as simple as helping grandma move the sofa from the living room to the basement or delivering a new desk to the office up to packing and moving whole homes and businesses. We also sell a full line of boxes and packing supplies, whether you want us to doing the packing or you want to handle it yourself. We do it all, new furniture deliveries, apartment moves, senior home moves, home moves and business moves!

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.526 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
4%
3
8%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 1-25 of 26 reviews

Jeff C.
10/2020
1.0
delivery service
  + -1 more
There was a miscommunication between the owner of Two Men and a Truck and myself, or so I am led to believe. I was under the impression that I was scheduled for a moving date which was typed on the written estimate. Nowhere on the written estimate does it indicate that a deposit was necessary or even to confirm the date. It would be assumed that we were scheduled after the owner arrived to assess the items to be moved and verbally choosing a date. When I followed up a few days later to confirm the date, I was told by the owner, who came to see the items and verbally committed to a date that that date was no longer available. I was incredulous. How could the date not be saved? Do these people not realize that customers rely on hard dates when moving? Nonetheless, why would the owner not follow-up first with a potential customer before giving away the date that was committed to? This is the wrong way to conduct an operation.
Description of Work: Moving my business

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0


Donna G.
08/2017
5.0
moving companies
  + -1 more
The guys were super, especially when it came to placement of the furniture in my house. I would definitely use them again.
Description of Work: Moving items out of my mother's house and into mine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joseph B.
01/2017
2.0
moving companies
  + -1 more
Not good. They were charging by the hour and they literally took much longer than they should have. Ineffecient and very unprofessional.
Description of Work: Moving from one place to another.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,500

Deborah F.
04/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved furniture from my mother's house to my house. The guys were great-efficient, polite, and efficient.
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

Danyelle K.
04/2016
2.0
moving companies
  + -1 more
unknown
Description of Work: The 2 movers spent most of the day taking numerous smoking and rest breaks. It's like they intentionally looked for ways to stretch out the quoted time. At one point they brought in a fourth guy and they were training him. With four people packing up and loading it should not have taken that long and unloading into my new place was left to 2 guys. I didn't agree to be the on-the-job training site but if I am the perk should be that you actually get it done in the timeframe. A serious issue with getting my couch into the apartment arose and while I appreciate that they were able to do it, I was very unhappy that the price was not clear at the conclusion of the job. The actual representative saying one thing to your face and the women in the office doing something quite opposite. After a screaming match on the phone they did say that they would refund my 130.00 but they never did. I could have worked out better employing some bum uncle and a cousin if I wanted to pay for 8 hours of chain-smoking.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,100

Kathryn M.
03/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: The move was from a house in Philly to a house in Delaware. They did a great job and the end cost was a little less than they estimated. They sent three guys to help with the move and they were very quick. The movers took care to wrap fragile items and nothing was broken in the move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

James T.
02/2016
3.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$580

Response from TWO MEN & A TRUCK
Hello Mr. [Member Name Removed], our goal is to exceed our customer's expectations and I see we did not do that on your recent move. I noticed you didn't leave any comments and I was wondering if you could share with me how we failed in delivering a great experience so that we can see if there is anything we can still do to fix it and try to retrain in the areas that need work. Thank you for your business and your feedback!

David L.
02/2016
5.0
moving companies, delivery service
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$750

Joan M.
11/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved a household of furniture about 50 miles. Were very professional and expert. We used them twice. Once 8 months prior to this latest move. The only reason I was not fully satisfied with the cost was that the price had gone up in the interim and I was not expecting this. Otherwise, I was perfectly satisfied with the quality of the move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Donald N.
10/2015
3.0
moving companies
  + -1 more
unknown
Description of Work: Moved furniture plus other items from former house to new house approx 2 miles apart. |Company estimated that this was approximately an 8 hour job and estimated $1,200. Truck was too small and 2 trips were required. Job took 16 hours and the cost was double the estimate.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$2,479

Kamal A.
07/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: moved furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen J.
07/2015
5.0
moving companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

Greg G.
06/2015
5.0
moving companies
  + -1 more
Chris and Linwood were on time and very professional. Everything is explained in advance. Even though services are billed hourly these guys worked quickly and prudently. No damage to any of my household items. I strongly recommend them for a move.
Description of Work: moved me from Newark to Wilmington.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ian S.
02/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: First, we had to reschedule our move date a couple of times due to mortgage processing delays, and they were very flexible and understanding. During a time that was already stressful, they kept it simple and only charged us one deposit. The three-man crew was hard-working, careful with my piano (which is older than any of them were), and did a good job putting things where we asked (and moving them again later when we changed our minds...). Overall we were very happy with the experience, and would recommend this crew and company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Eve D.
01/2015
5.0
moving companies
  + -1 more
Two movers showed up a few minutes before they were due to be at my house. They were polite and got right to work. They took a look at what needed to be moved to confirm that the estimate was accurate, and then got right to work. They moved 3 large cabinets into their truck and drove them to my mother-in-laws house. At her house, they unloaded the truck and then loaded 2 bookshelves and a large curio cabinet into their truck. She said they were courteous while there. When they returned to my house, they unloaded the truck, put the new (to me) furniture where I wanted it, and asked if there was anything else I wanted moved around in the house while they were there. Overall, using Two Men and a Truck was a great experience, and I would definitely do it again.
Description of Work: They exchanged some furniture between my house and my mother-in-law's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Patricia M.
12/2014
5.0
moving companies
  + -1 more
They were easy to schedule. What was going to happen was explained. They were on time. They were very professional and wrapped everything in moving blankets. They had to negotiate two sets of stairs at my friends house and another set here. They have an office in Glen Mills which is closer to me, but my friend had used the Wilmington location before for her move.
Description of Work: Picked up bedroom furniture and rug at friends house in Delaware and brought it to our house and set up in bedroom. Also moved other furniture in our house to our garage for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

MARIE M.
09/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Took my furniture apart(there were connections in the back of the reclining couch)and then down to the dumpster. then went and picked up a couch and coffee table from a 3rd floor apartment. and brought it to my 3rd floor apartment! | |TOTALLY PROFESSIONAL AND QUICK!!! Would use them again!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David W.
09/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Terance H.
09/2014
4.0
moving companies
  + -1 more
These guys did a really good job wit moving me from my apartment to my house. The movers showed up promptly at the time they stated, and they were ready to go. The guys asked me questions of what I want moved, took their time to pack everything efficiently, and moved everything without a hassle. To finish the move on time, they called in other movers that were done their jobs and everything was taken care of. I would definitely use this company again as the guys were very professional, didn't cut corners, and delivered my stuff i the same condition as they packed it.
Description of Work: I required a moving service because I had to move from my apartment in Claymont, DE to my house in Claymont. The company sent two individuals to come to my apartment to wrap up my large furniture, and took my furniture & pre-packed boxes into a truck to move to my new home. At my new home, they moved all of my boxes and furniture into my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$756

Response from TWO MEN & A TRUCK
[member name removed], thank you for your business and thank you for the review! It sounds from the review and the grades that overall we did a pretty good job, but I noticed that you marked that you wouldn't use us again. I was wondering if this was a mismark error or if there was an issue that we missed that we should be aware of? Thank you!

Carol G.
07/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: They moved my daughter from her apartment to our home in less then 3 hours. They made sure the properties were not damaged nor was the furniture. All furniture was wrapped in blankets. They were VERY professional and took precautions to make sure door jams were not damaged, runners on the floor so no dirt got on the floors. Put furniture back together where we wanted it. I can't say enough about how professional they were.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Joann F.
04/2014
5.0
moving companies
  + -1 more
They were excellent and they will be moving us again to our final home soon. I have no idea how much the service cost the first time that we used them but they were really nice and caring people. They charged by time and they did not hustle. They moved fast and they did not just hang out. That is the reason why we are using them again in a couple of weeks.
Description of Work: We used Two Men & A Truck about a year ago for moving.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron S.
04/2014
5.0
moving companies
  + -1 more
well
Description of Work: packed and moved furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Judith E.
08/2012
5.0
moving companies
  + -1 more
They arrived a couple of hours before schedule due to their scheduling changing,but that was great......We were ready! Since we spent such a vast amount upon the interior painting,I was nervous about the moving furniture around bit,but these 3 young men were aces at watching what they were doing.
Description of Work: We are most pleased with this moving company. They are professional and hard working. We engaged them to move heavy furniture around in our home. They did this in a mininum of time for there were 3,young men,and they knew how to do the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cecelia M.
08/2012
5.0
moving companies
  + -1 more
Troy, Dillon, and Chris were like machines! It was an extremely hot and humid day. We moved from a very large condo w/piano (that's why we had three movers). We had someone come out for a free estimate. We also had two storage units locally to move. They did run out of space and had to go back to the storage unit. We bought pizza and sodas for lunch which they inhaled! Great job! Everything arrived safe and sound.
Description of Work: Moved us from two story condo in addition to offsite (2) storage units nearby. We had a piano to move as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Melissa W.
04/2012
5.0
moving companies
  + -1 more
They're very professional and personable. The estimated price was end price. My belonging were handled with care and did not incur any damage.
Description of Work: Two Men and a Truck moved me from my old apartment to my new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2

Contact information

83 Christiana Rd, New Castle, DE 19720

http://www.twomenandatruckwilmingtonde.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Delivery Service

FAQ

TWO MEN & A TRUCK is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

TWO MEN & A TRUCK accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, TWO MEN & A TRUCK offers free project estimates.
No, TWO MEN & A TRUCK does not offer eco-friendly accreditations.
No, TWO MEN & A TRUCK does not offer a senior discount.
No, TWO MEN & A TRUCK does not offer emergency services.
No, TWO MEN & A TRUCK does not offer warranties.
TWO MEN & A TRUCK offers the following services: Home and Business moves of any size and scope, from as simple as helping grandma move the sofa from the living room to the basement or delivering a new desk to the office up to packing and moving whole homes and businesses. We also sell a full line of boxes and packing supplies, whether you want us to doing the packing or you want to handle it yourself. We do it all, new furniture deliveries, apartment moves, senior home moves, home moves and business moves!

Contact information

83 Christiana Rd, New Castle, DE 19720

http://www.twomenandatruckwilmingtonde.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM