Additional fax - (302) 533-7792. Additional phone - (866) 318-9297. Additional contact name - William Schlotterback. Additional DBA - Wes Ventures Inc.
Business highlights
62 years of trusted experience
Emergency Services Offered
Services we offer
Repair foggy or broken window glass; Broken Patio Door glass; Window Balance Repairs; Custom Mirrors; Table Tops; Shelves; Cabinet Glass; Frameless Shower enclosures; Shower Enclosures; Decorative Door Inserts; Store Fronts (repairs and new installations); Auto Glass (windshield and side glass replacement and windshield repairs).
Services we don't offer
We do not install new windows, but if it is just your glass that is foggy, we can replace the glass unit and make your home look new for less.
Excellent, prompt, professional service from start to finish. Called for an estimate on a window repair and it was fixed for a reasonable price within 10 days.
Description of Work: Window repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Diana W.
10/2016
2.0
glass repair, replacement windows
+ 0 more
The company waited until 4:37pm to notified us that they could not service us when they had all day to check out our area and notify us.
Description of Work: On Friday, 10/21/16 I called for an estimate on a window that needs glass replaced. Salesman (Bill) was advised of our location and told me we are within his service area. We live in the north end of Dover, Bill stated his area did not cover anything from Central Dover and south. He said he would be able to give us an estimate and service us. We set up an appointment for Monday 10/24/16, between 4-5pm. At 4:37pm on Monday we received a call, but he did not leave a message. I called back and left a message that we missed his call. He returned the call to us and stated that we are out of their service area and he would not be able to keep our appointment.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Anthony H.
06/2016
5.0
glass repair, home remodeling, doors
+ 1 more
unknown
Description of Work: Repaired and reinstalled broken window glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary Jane W.
04/2016
5.0
glass repair
+ -1 more
Arrived punctually. Provided very careful, detailed work. Quite pleased with the work. Would use again.
Description of Work: Made glass shelves for an shelf system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David H.
09/2015
5.0
glass repair, replacement windows
+ 0 more
unknown
Description of Work: These guys assessed my basement window situation, made proposal, agreed terms and completed the work replacing 8 window glass. Timely. Punctual. EXCELLENT clean up after their work. Truly a job well done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deborah S.
06/2014
5.0
glass repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
punctuality
5.0
Yes, I recommend this pro
$400
kurt M.
06/2014
2.0
glass repair
+ -1 more
unknown
Description of Work: I filled out an online service request form, heard nothing for 3 weeks. I then called the business directly to schedule an estimate. I was not contacted, so I called again 3 days later. They never returned any calls or arrived on scene.
Rating Category
Rating out of 5
punctuality
1.0
Efrain R.
06/2014
1.0
glass repair
+ -1 more
A contractor completed a total master bathroom renovation for me in May of 2014. I called Glass Doctor to get an estimate for a glass shower enclosure. Mr. Schlotterback gave me a preliminary estimate over the phone. The estimate was about $1500.00. I subsequently made an appointment for a home visit and he never showed up nor did I receive a call from his office to cancel the appointment. I called the office and left a message. Mr. Schlotterback called me, apoligized for his oversight, and stated he did not make the appointment because he had a family emergency. I rescheduled the appointment for days later and Mr. Schlotterback did not show up again and did not call.
Description of Work: Gave me a preliminary phone estimate for a glass shower enclosure, but did not keep two appointments.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
MARSHA V.
05/2014
5.0
glass repair, replacement windows
+ 0 more
.
Description of Work: Glass Doctor Newark replaced 2 panes of window glass for me. The estimator came with-in one day of my contacting them, they ordered the glass and the glass tech did the work with-in a week. Both gentlemen were very professional. The work done perfectly. Very pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
Linnea B.
05/2014
5.0
glass repair, replacement windows
+ 0 more
.
Description of Work: They replaced windows that had had been shot with a BB gun. They replaced the broken widows with exact inserts. Did not have to replace the whole window. Saved a ton of money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
robert F.
04/2014
5.0
doors, glass repair, replacement windows
+ 1 more
unknown
Description of Work: Replaced window glass |Replaced shower door drip
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Jill S.
03/2014
5.0
glass repair
+ -1 more
I would definitely recommend Glass Doctor and use them again in the future. I had received my great grandmother's curio and one of the glass panels was broken. Bill came out at the time promised and had the new panel completed within a few days. Great service!!
Description of Work: They replaced a glass panel in a curio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Andrea R.
02/2014
5.0
glass repair
+ -1 more
very well
Description of Work: Over the holidays we had an incident that broke one of the panes of my Mom's sliding glass doors. No one was injured. We found Glass Doctors on Angies list and called immediately. He was able to come out that day and give us an estimate for repair. He was upfront with the cost and did not try to upsell anything and agreed that repairing the glass was the best and most affordable option. He was upfront that it would take time to get the glass in and delivered and installed once it was available.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
janice A.
02/2014
5.0
glass repair, home remodeling
+ 0 more
He was wonderful. Price was good. Everything was great. No complaints and he actually recommended a guy to re-grout the whole bathroom and when he was done the bathroom looked like new. I remember him being terrific. The owner of the company came out himself and he was terrific. He did it in one day. He was very clean. The Glass Doctor was awesome.
Description of Work: I used Glass Doctor Newark Delaware to do a shower enclosure. I got a whole new glass enclosure. The glass had fallen out of the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Lisa K.
01/2014
4.0
glass repair
+ -1 more
Great! They were professional and careful while in my home not to make a mess. I do feel they were over priced but we were anxious to get the work done after completing a major renovation. They also provided a guarantee so I felt it made it worthwhile.
Description of Work: The Dr. installed two glass shower doors that we had purchased from a home improvement store.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leon W.
04/2013
5.0
glass repair, doors
+ 0 more
Our master bath shower renovation was needed when wall tile bonding to the underlying drywall (yes drywall) failed. House was built in the 1960's. Original shower doors (double bypass) were mildewed and corroded beyond repair and were removed and discarded. Demo'ed to the studs and sub-floor after water was found under the wall and floor tile. Contracted for wall and floor retiling; but that's another success story. After much online searching I discovered that Basco was the only reasonably priced manufacturer that not only supplied off-the-shelf shower enclosure products but also could be requested/paid to "customize" for the opening. Our shower opening is wider than the small standard doors and narrower than the wide standard doors supplied by other makers like American Standard and Kohler. The bathroom arrangement demanded retaining the double bypass door design. Basco's web site led to several dealer/installers in our area. All that were contacted were more expensive and seemed less service oriented than Glass Doctor of Delaware. A verbal rough estimate was followed by a home visit by Bill who measured and provided a written quote realizing that the opening was not perfectly plumb on one side and including provisions. 1/2 was paid on order; 1/2 on completion. Material arrived at Glass Doctor in approximately three weeks and installation scheduled within three working days. Ben and Ben, the two technicians, arrived on time and installed exactly what was ordered. They worked efficiently, were more than courteous, cleaned up well including vacuuming and did a great job on the installation. The door operates smoothly and looks great. Even though I feel shower enclosures doors are generally expensive, I feel we got a great price and value for the money spent.
Description of Work: Glass Doctor supplied and installed Basco Infinity double bypass sliding shower enclosure doors 52 3/8" wide x 70" high. Selected "silver" finish (standard) with 3/8" rain glass (upgrade). Package included Infinity 4400/4500 Curved Towel Bar.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Windows,
Doors,
Kitchen and Bath Remodeling,
Auto Glass,
Skylights
FAQ
Glass Doctor of Delaware is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Glass Doctor of Delaware accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Glass Doctor of Delaware offers free project estimates.
No, Glass Doctor of Delaware does not offer eco-friendly accreditations.
No, Glass Doctor of Delaware does not offer a senior discount.
Yes, Glass Doctor of Delaware offers emergency services.
Yes, Glass Doctor of Delaware offers warranties.
Glass Doctor of Delaware offers the following services: Repair foggy or broken window glass; Broken Patio Door glass; Window Balance Repairs; Custom Mirrors; Table Tops; Shelves; Cabinet Glass; Frameless Shower enclosures; Shower Enclosures; Decorative Door Inserts; Store Fronts (repairs and new installations); Auto Glass (windshield and side glass replacement and windshield repairs).
We do not install new windows, but if it is just your glass that is foggy, we can replace the glass unit and make your home look new for less.