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Amstel Mechanical Contractors

Heating and Air Conditioning, Natural Gas Lines, Plumbing,

About us

Amstel has been a household name for more than 70 years so you can place your full confidence in our ability to ensure optimum performance for all your heating, air-conditioning, and plumbing systems. Our technicians are professional, knowledgeable, and courteous, so you can always expect a pleasant experience when you call on us.

Business highlights

84 years of trusted experience
Emergency Services Offered

Services we offer

Amstel Mechanical Contractors, Inc., in New Castle, Delaware, specializes in heating and cooling service, plumbing, and installation. Contact us today for air-conditioning, heating, or plumbing service or for a free estimate for a new system. We also offer annual maintenance contracts to ensure optimum performance and comfort.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
22%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-9 of 9 reviews

Paul S.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$70

Harry M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Maintenance contract

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Danielle D.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
We bought our house and decided to continue with the contract that was established with this company. They had to come out a few times to fix our furnace in February 2015 when it was bitter cold outside. The staff seemed very friendly and helpful every time we called. Our furnace was over 20 years old so we decided it was time to purchase a new one. We opted not to go with this company for the installation of new units because of cost and availability. This company pretty much only works business hours M-F which isn't always convenient for us with service appointments and inspections etc. Their service contract is also more costly than others we looked at. But again, all interactions we had with the staff were pleasant, it just came down to financials.
Description of Work: Furnace was not turning on and staying on so they came to look at it as we had their service agreement

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Amstel Mechanical Contractors
We apologize for any inconvenience you may have experienced using Amstel Mechanical and greatly appreciate your feedback. Your concern is important to us, and we will take it into consideration in the future. Again, thank you for your feedback.

John F.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Resolved problem I had with furnace.
Description of Work: I have used Amstel for over 15 years. They are the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Amstel Mechanical Contractors
Mr. [Member Name Removed], Thank you for taking the time to post a review for Amstel Mechanical. It is always a pleasure working with you, and we value the relationship you have with Amstel. We look forward to many many more years! Best Regards, Amber

Gregory L.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went great. I now have a new tankless hot water heater that was installed properly, and that is the key. The last one was not installed by a professional with certification. If considering a Rinnai don't let anyone other than Amstel install the unit. Otherwise you will be calling Amstel later to fix it...
Description of Work: Replaced a tankless that had parts still under warranty, but continually having issues. They did a great job coming through to get our hot water back as quickly as they could. They made two trips and ordered parts, when parts did not arrive on time, and due to the continual issues - they offer to replace the entire unit at a very fair price. They the did the work the very next day with an expert technician certified with my product. I'm very satisfied with Amstel. Jon the owner is a good guy to do business with and I highly recommend Amstel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Amstel Mechanical Contractors
Amstel would like to thank you for sharing your feedback. We appreciate the opportunity to provide service and install a new tankless water heater in your home. We are happy to hear that you are very satisfied with installation and service from Amstel. If you ever need further service, please do not hesitate to call us. Thank You again for sharing your feedback and Choosing Amstel.

Dan M.
02/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Heating/ac replacement.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Amstel Mechanical Contractors
We appreciate your business and want to thank you for being a customer. We sincerely appreciate you taking the time to provide your feedback. Thank you for sharing your feedback with Amstel.

Dorothy R.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
We have used them for a number of years now. They are very efficient, and prompt, cordial, professional, and clean. They also do very good follow up.
Description of Work: They service our AC & furnace every year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Amstel Mechanical Contractors
We would like to thank you for being a loyal and longtime customer of Amstel. We strive to form relationships with our customers so they know they aren’t just a number. Thank you again for your continued support and sharing your experience with Amstel.

Rob D.
07/2008
1.0
heating & air conditioning/hvac
  + -1 more
We did not hire Amstel. They were very responsive and knowledgeable about the work to be done even though they never put in this model fireplace. The proposal offered did not cover any key items to cover our concern about timely, permits, and insurance safety needed for a high temperature zero clearance fireplace. We submitted our own contract incorporating Amstel's requirements as well as ours. Amstel would not sign or modify their contract to cover our needs. This company is very inconsiderate of the customer needs.
Description of Work: Estimate for installing a catalytic fireplace.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Amstel Mechanical Contractors
We apologize for any inconvenience you may have experienced using Amstel Mechanical and greatly appreciate your feedback. Your concern is important to us, and we will take it into consideration in the future. Again, we apologize for your experience but do appreciate your feedback.

Christopher T.
07/2007
5.0
plumbing, gas leak repair
  + 0 more
They were very responsible and very professional I have always had really good service from them.
Description of Work: They installed a gas line for our stove and we were also able to give me a suggestion on a plumbing problem that I had in the basement. They installed a thermostat as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Amstel Mechanical Contractors
Thank you for sharing your feedback. We are glad to hear you had a good experience with Amstel. We thank you for your business and appreciate your feedback.

    Contact information

    1183 S Dupont Hwy, New Castle, DE 19720

    AmstelMechanical.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Natural Gas Lines,
    Plumbing,
    Fireplaces,
    Water Heaters

    FAQ

    Amstel Mechanical Contractors is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Amstel Mechanical Contractors accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Amstel Mechanical Contractors does not offer free project estimates.
    No, Amstel Mechanical Contractors does not offer eco-friendly accreditations.
    No, Amstel Mechanical Contractors does not offer a senior discount.
    Yes, Amstel Mechanical Contractors offers emergency services.
    No, Amstel Mechanical Contractors does not offer warranties.
    Amstel Mechanical Contractors offers the following services: Amstel Mechanical Contractors, Inc., in New Castle, Delaware, specializes in heating and cooling service, plumbing, and installation. Contact us today for air-conditioning, heating, or plumbing service or for a free estimate for a new system. We also offer annual maintenance contracts to ensure optimum performance and comfort.

    Contact information

    1183 S Dupont Hwy, New Castle, DE 19720

    AmstelMechanical.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed