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AAA Stan's Appliance Service

Appliance Repair

About us

AAA Stan’s Appliance -- Affordable Experts -- Always Professional -- Award Winning Service We provide professional service with an emphasis on “Quality”! Family owned & operated serving New Castle County and surrounding areas. Most major brands serviced.

Business highlights

43 years of trusted experience

Services we offer

2015 and 2014 Super Service Award Winner! Refrigerators, Washers- Front Load & Top LoadDryers- Gas & Electric, Dishwashers, Ranges- Gas & Electric, Garbage Disposals, Large Electronics

Services we don't offer

We do not service small appliances such as humidifiers, mini refrigerators or air conditioning units.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.879 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 79 reviews

Carl G.
02/2017
5.0
appliance repair
  + -1 more
couldn't be fixed
Description of Work: fix refidgerator water dispenser

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

John R.
08/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: John and Kyle are both friendly and knowledgeable, and really seem to care. After the initial diagnosis, John actually did the repair on a Saturday evening at no extra charge.
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve E.
06/2016
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Linda R.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Cleaned out refrigerator drain. Very professional and polite. Gave me tips on using refrigerator and buying another. Two repair people (father/son) here about 20 minutes and no parts so I felt $195 was a little high. It took a litte while for call-back on scheduling appointment. Otherwise, everything was great!! I will definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$195

Alecia B.
06/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Bill R.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Check fridge water vavlue needs to be replaced another 125.00 more

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$85

Alan B.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Leon W.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: 5 year old LG front loading washer was leaking at right left foot. Service was easy to schedule and owners/service folks arrived promptly as promised. The problem was quickly traced to the discharge hose that had a pin-hole leak where it was rubbing inside the washer. Service men had a replacement hose with them, quoted the replacement cost on the spot and had the repair made within a 1/2 hour. They secured the hose so it would not rub and leak again. We have had no leak since. They were very efficient, knowledgeable and reviewed washer operation including using less HD detergent with us. They were business like and courteous. Only slight negative was the cost that I perceived being high, but not unreasonable, for a hose.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Andrew C.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They resolved an issue where the dishwasher would not drain. My daughter was not being careful with washing dishes and caused several chipped dishes. One of the chips was large enough to block the drain pump from working. They removed the chip and only charged the basic fee. Excellent work, very prompt and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deb E.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: First, they came to fix the dryer. It was an easy fix and did not cost much. They were on time, wore booties, and cleaned up afterwards. They explained what the problem was and what they did. A few weeks later, we called because the fridge was making a horrible noise. They diagnosed it, had to order a part, called a few days later when the part was in, and replaced it. Again, on time, clean, and explained everything. Very nice and professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Floyd N.
08/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: they really knew their stuff and in general just very nice and professional. while waiting for items they advised me, for free, on other appliances.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

David H.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Assessed, identified, ordered and installed repair parts for Whirlpool electric dryer. Well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Heidi W.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: They repaired a leak in the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy R.
02/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: repaired my dryer, very nice and informative. On time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark Q.
02/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Helen F.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washer was not functional, stopped mid load. Stan's came out, diagnosed the problem, ordered the necessary replacement part, and installed it a few days later. I was expecting them to have everything possibly necessary when they arrived, however the wait for the necessary part was not too long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Kevin D.
07/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Evaluated oven/stove for non-functioning parts, ordered parts and returned for installation. Prompt with good communication and notice of when they would be arriving (called my cell phone 1/2 hour beforehand so that I could leave work and meet them at my house).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Susan P.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Washing machine drum wasn't turning properly. Stan's diagnosed it over the phone and made sure they had the right parts. Came on time, fixed washer quickly, gave me several tips to make sure I didn't have related problems. Would use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David H.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: This was a problem with our LG refrigerator in which the light would not turn off when the door closed. I was able to describe the problem over the phone to the service rep and provide warranty info - they ordered the replacement part needed, then scheduled a time for the technician to install it. He was on time, did the work quickly, and even gave us the old part as a backup in case we had any problems with the new one in the future; obviously in this case we'd have to leave the lightbulb unscrewed to avoid the original problem!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ellen M.
01/2013
5.0
appliance repair
  + -1 more
They came to our home and were very courteous and professional. they took a lot of time to figure out the problem, but they fixed it and it ran like it was new again.
Description of Work: Our dishwasher was not cleaning. The gentlemen came out and after a painstaking job of cleaning out the inside of the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Julie S.
11/2012
5.0
appliance repair
  + -1 more
I'm very happy with their service, from beginning to end. When I first called Stan's (on a Saturday), I left a message which was returned the same day. We discussed my problem and options, and the service call was scheduled. I wasn't sure if my oven door was fixable, but John was able to reassemble it so it looks like new. He showed up on time, and with "booties" already on his shoes, so I didn't even have to ask him to take his shoes off. He went straight to work and successfully reassembled my oven door. He was knowledgeable and courteous, and explained a few things to me that will help for the future. Their charge was very reasonable. I highly recommend this company.
Description of Work: I foolishly disassembled my oven door to clean the glass, and then couldn't get it back together. It sort of exploded. AAA Stan's (John) put it back together for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Joseph R.
10/2012
5.0
appliance repair
  + -1 more
Looked at dryer 1.5 hours were nice enough not to charge, determined unit was not fixable.
Description of Work: Looked at dryer 1.5 hours were nice enough not to charge, determined unit was not fixable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne G.
10/2011
5.0
appliance repair
  + -1 more
Called Stan's for dryer service; dryer not heating up. Tech was on time for appt. Very professional. Diagnosed problem as heating element replacement. Advised that for price of repair ($195) would make more sense to replace dryer as one can be purchased for about $300. Appreciated candor. Tech also offered opinion on reliable brands and the proper use of detergent for front loading washers.
Description of Work: Diagnosed dryer not heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Brian C.
09/2011
5.0
appliance repair
  + -1 more
Quick appointment, and punctual. Quickly diagnosed the problems, and quoted a fair repair fee. The required parts were on the truck, and the repairs were completed as promised. I would not hesitate in using this company again.
Description of Work: Our refrigerator's ice make no longer worked, and the refrigerator had a lot of condensation collecting in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Joseph C.
04/2011
5.0
appliance repair
  + -1 more
I really like him. I wish he could come to Colorado with me. He saved me a lot of money. I said that I needed a new washer. He said he could do something temporary for me until I bought it. I still haven't gone to get a new washer because this one is still going. He didn't even charge me. I have used him once for my oven and twice for my washing machine. I absolutely love him.
Description of Work: He performed a temporary fix for my washer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

144 Dutton Crt, New Castle, DE 19720

aaastans.com

Service hours

Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

AAA Stan's Appliance Service is currently rated 4.8 overall out of 5.

Monday: 10:00 AM - 8:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 8:00 PM

AAA Stan's Appliance Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, AAA Stan's Appliance Service does not offer free project estimates.
No, AAA Stan's Appliance Service does not offer eco-friendly accreditations.
No, AAA Stan's Appliance Service does not offer a senior discount.
No, AAA Stan's Appliance Service does not offer emergency services.
Yes, AAA Stan's Appliance Service offers warranties.
AAA Stan's Appliance Service offers the following services: 2015 and 2014 Super Service Award Winner! Refrigerators, Washers- Front Load & Top LoadDryers- Gas & Electric, Dishwashers, Ranges- Gas & Electric, Garbage Disposals, Large Electronics
We do not service small appliances such as humidifiers, mini refrigerators or air conditioning units.

Contact information

144 Dutton Crt, New Castle, DE 19720

aaastans.com

Service hours

Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM