Lawns Unlimited

I've had a contract with Lawns Unlimited for many years, and my mother was their customer before that. I was always pleased with the polite and kind manner of the woman I spoke with on the phone--I believe her name was Brenna. Last year, however, their technician killed my entire lawn and damaged a spruce tree when applying lime and another treatment. I had to call repeatedly to find out what they had done and what I should do to remedy the situation as quickly as possible, because I was showing my house to prospective buyers, and my yard looked TERRIBLE. What irked me the most was that Ed would only make comments to me through the office staff, and when he finally deigned to get on the phone, he said that nothing they had done would have burnt my lawn. I beg to differ; I've read online that excessive lime applications done in the hot months can burn a lawn. I'm not comfortable working with a company that lies to me, so I've terminated my account. Sad, after all these years. I'm giving more than one star because I feel I should acknowledge the past GOOD years of service.

I had pre-paid for yearly maintance in advance for two years no one else but Lawns Unlimitied had serviced the system, in the spring the tech said someone else had rewired the system and I would have to pay to have them wire the system correctly. I called another company out they found one wire not connected and the system worked. The owner Ed Fleming is incompetent and has no customer relations skills. Hope they dont take advantage of other people like they did me.

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They contracted to spray herbicide (2 applications) to kill existing vegetation and then aerate, re-seed and fertilize.  Problem arose when they applied the first application two months earlier than agreed without prior notification ahead of time they would be coming.  Just so happened they came and did the spraying when we were not at home so we ended up with a dead lawn much earlier than planned.  Advised them we would not pay and they did not contest.

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Water in the sprinkler system was drained and blown out with compressed air. Electrical connections were disconnected and system turned off for the winter. Part of scheduled maintenance program.
I've used this company for 9 years. They generally provide a quality product and should since they are one of the higher priced service companies in the area. They are a very busy company and I often have to wait a week for a service call which can be a long time when your lawn is browning out. There is a lot of turn over in the staff who service my system, with occassional language problems.. Overall I continue to think they are a good company that tries to do a quality job and usually delivers it.

last service fall 2013;plan to renew annual contract

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The job was completed on time, when promised. Maurice explained each step along the way. When the job was completed, he made sure the sprinkler hads were watering only the areas that I wanted, and spent time on each one to be sure it was accurate. He spent time explaining how to operate the system, and supplied a map accurately locating each sprinkler head. I continue to use Lawns Unlimited for other services, and appreciate their expertise. I recommend them to others, and will continue to use them.

So far all is going well. Slight correction on early treatment. One modification on an irrigation component. Lawn looks excellent , but the tough months are still ahead.

Have been using Lawns Unlimited for 6-7 years. In 2011, the use of a
harmful fertilizer was used on my lawn which destroyed 5 trees on my
property. No resolution from Lawns Unlimited and had to finally
resolve through company that made the fertilizer. Will never use Lawn Unlimited again.

Very impressed with all facets of the total job including the owner's involvement during the well drilling and installation. Needed some fine tuning afterwards but the company was responsive in providing this. Office personnel are always available for questions and assistance. No recorded announcements. Area around the well head could have been prepared better after the installation. I had to replant and seed to tidy up the location.

My husband enjoys their services. They keep our lawn under control.