O'Neil Appliance Repair

house cleaner, appliance repair, small appliance repair service,

About us

We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!

Business highlights

Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9309 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 101-125 of 309 reviews

Becky D.
06/2023
0.5
We hired the repair man from O?Neill waited all day for him to show up upon the agreed to date, made multiple phone calls to check if he was still coming that day. Finally at 6:30 pm even when he assured us he was still planing to come out , we had enough and told him not to bother, we hired GMH services the next day and had our dishwasher repaired.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Greg M.
06/2023
5.0
I needed my dryer vent cleaned as a requirement of my HOA. I live in another state and called O'Neil Appliance based on a recommendation. I provided a code for the door and they texted me pictures every step of the process. I can't say enough about the excellent customer service. I highly recommend them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

Janine W.
06/2023
5.0
Great to work with and would Definitely recommend and use again .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara H.
06/2023
5.0
He came on time. He was very knowledgeable and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Annie S.
06/2023
5.0
Donovan repaired my French door Samsung fridge after a more known company on the shore botched the job. He was prompt, communicate, and did a great job. He also installed a new garbage disposal for me. Highly recommend Donovan. I have been recommending him in local Facebook groups for Ocean View and also for my community.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
06/2023
5.0
Neil offers excellent, professional and timely service and I highly recommend using him for your appliance repairs..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$285

Kathryn E.
06/2023
5.0
I would highly O'Neil Appliance Repair for all appliance repairs. I called in the morning and the owner was st my home by 1 pm the same day. Although the washing machine was beyond repair, Mr. O'Neil gave an honest appraisal of the situation and recommended the most cost effective manner to solve the issue which was purchasing a new machine. Rarely have I found this level of integrity in a business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Polly W.
06/2023
5.0
Donovan was prompt, professional and most of all diagnosed the problem quickly. Fixed same day in a timely manner

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie E.
05/2023
5.0
Donovan was great. He cleaned my dryer vents as well as inside the dryer which were completely blocked. He also did a minor repair on my washer but didnâ t even charge me for that. He was friendly and had a great attitude. I have a new, favorite appliance repair person!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

Carol M.
05/2023
5.0
Donovan immediately diagnosed the problem and was able to order the needed part and reinstalled it. He kept in constant contact throughout the project. Very professional and honest!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
05/2023
5.0
Arrived on time. Was extremely courteous. Cleaned dryer vent, and now dryer is working like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Mike H.
05/2023
5.0
Donovan is excellent to work with. Timely, through, and fair. This is our 2nd time with him and both experiences weren't great. Stove first and now washer repair. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$265

Pam M.
05/2023
5.0
Donovan was very respectful, honest and quickly repaired two small appliances reasonable!!! I highly recommend using his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul W.
05/2023
5.0
Friendly, prompt, and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Robert H.
05/2023
5.0
Very fast response, great customer service. I have found my new repair man

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Janet C.
05/2023
5.0
Arrived on time and did a great job st a competitive rate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$16,500

Jennifet A.
05/2023
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jennifet A.
05/2023
5.0
Very professional job neat

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$215

Janet C.
05/2023
5.0
Did a great job in a timely manner and great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles P.
05/2023
5.0
He called the day I started my search for someone to repair my Samsung ice maker and came the next day. He tested the ice maker and restarted the refrigerator. Unfortunately, nothing he did solved the problem. He didnâ t give up and found the problem was a bad board. As Iâ ve had the board replaced before I decided it wasnâ t worth fixing again and bought a freestanding ice machine. I would certainly hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cynthia L.
05/2023
5.0
Donavon went far beyond what I expected. Have spoke to him about a few more projects I need done and will hire him again! Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken C.
04/2023
1.0
When my Whirlpool freezer defrosts, the water freezes and clogs the tube before draining. When I first called Oneil, he assured me he knew what was wrong and could fix it. During his first visit, he performed some testing and cleaning and charged me $165. Within two weeks, the drain was again frozen. During his second call, Oneil performed more testing, installed a small piece of non-electrical wire, and charged me $160. Within two weeks, the drain was again frozen. I called Oneil, who said he was coming back on 04/17/2023 and there would be no additional charges. He never arrived. The next day, I called Oneil and left a message. No one ever returned my call. Just in case there had been an injury, illness, or death in the family, I waited ten days to write this review. I paid Oneil $325 for NO resolution of my problem.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Greg G.
04/2023
5.0
Very responsive. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John C.
04/2023
5.0
As this was my first circumstance where I needed a repair in my new home I had some apprehensions as I had no reliable source for this type of work. After reading some reviews, I called Mr. O'Neil, and I am exceptionally glad I did. After my own evaluation of the issue, I was expecting a major repair was needed and I think with a less skilled and knowledgeable technician that is exactly what I might have been stuck with; however, Mr. O'Neil correctly identified the problem, made a timely repair, and did that at a more than fair cost to me. He also provided a thoughtful examination of how to best prevent the problem in the future. I now have a goto person for appliance repair at my new residence and would recommend him to anyone who is looking for a true professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$290

Randy A.
04/2023
5.0
Great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

21102 Brunswick LN, Millsboro, DE 19966


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

house cleaner,
appliance repair,
small appliance repair service,
dryer vent cleaning service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

O'Neil Appliance Repair accepts the following forms of payment: CreditCard
No, O'Neil Appliance Repair does not offer free project estimates.
No, O'Neil Appliance Repair does not offer eco-friendly accreditations.
No, O'Neil Appliance Repair does not offer a senior discount.
Yes, O'Neil Appliance Repair offers emergency services.
Yes, O'Neil Appliance Repair offers warranties.

Contact information

21102 Brunswick LN, Millsboro, DE 19966


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed