We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!
We hired the repair man from O?Neill waited all day for him to show up upon the agreed to date, made multiple phone calls to check if he was still coming that day. Finally at 6:30 pm even when he assured us he was still planing to come out , we had enough and told him not to bother, we hired GMH services the next day and had our dishwasher repaired.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Greg M.
06/2023
5.0
I needed my dryer vent cleaned as a requirement of my HOA. I live in another state and called O'Neil Appliance based on a recommendation. I provided a code for the door and they texted me pictures every step of the process. I can't say enough about the excellent customer service. I highly recommend them!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$165
Janine W.
06/2023
5.0
Great to work with and would Definitely recommend and use again .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara H.
06/2023
5.0
He came on time. He was very knowledgeable and friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Annie S.
06/2023
5.0
Donovan repaired my French door Samsung fridge after a more known company on the shore botched the job. He was prompt, communicate, and did a great job. He also installed a new garbage disposal for me. Highly recommend Donovan. I have been recommending him in local Facebook groups for Ocean View and also for my community.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David M.
06/2023
5.0
Neil offers excellent, professional and timely service and I highly recommend using him for your appliance repairs..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$285
Kathryn E.
06/2023
5.0
I would highly O'Neil Appliance Repair for all appliance repairs. I called in the morning and the owner was st my home by 1 pm the same day. Although the washing machine was beyond repair, Mr. O'Neil gave an honest appraisal of the situation and recommended the most cost effective manner to solve the issue which was purchasing a new machine. Rarely have I found this level of integrity in a business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Polly W.
06/2023
5.0
Donovan was prompt, professional and most of all diagnosed the problem quickly. Fixed same day in a timely manner
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Connie E.
05/2023
5.0
Donovan was great. He cleaned my dryer vents as well as inside the dryer which were completely blocked. He also did a minor repair on my washer but didnâ t even charge me for that. He was friendly and had a great attitude. I have a new, favorite appliance repair person!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$165
Carol M.
05/2023
5.0
Donovan immediately diagnosed the problem and was able to order the needed part and reinstalled it. He kept in constant contact throughout the project. Very professional and honest!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John M.
05/2023
5.0
Arrived on time. Was extremely courteous. Cleaned dryer vent, and now dryer is working like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$210
Mike H.
05/2023
5.0
Donovan is excellent to work with. Timely, through, and fair. This is our 2nd time with him and both experiences weren't great. Stove first and now washer repair. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$265
Pam M.
05/2023
5.0
Donovan was very respectful, honest and quickly repaired two small appliances reasonable!!! I highly recommend using his services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul W.
05/2023
5.0
Friendly, prompt, and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$195
Robert H.
05/2023
5.0
Very fast response, great customer service. I have found my new repair man
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Janet C.
05/2023
5.0
Arrived on time and did a great job st a competitive rate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$16,500
Jennifet A.
05/2023
5.0
N/A
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Jennifet A.
05/2023
5.0
Very professional job neat
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$215
Janet C.
05/2023
5.0
Did a great job in a timely manner and great customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles P.
05/2023
5.0
He called the day I started my search for someone to repair my Samsung ice maker and came the next day. He tested the ice maker and restarted the refrigerator. Unfortunately, nothing he did solved the problem. He didnâ t give up and found the problem was a bad board. As Iâ ve had the board replaced before I decided it wasnâ t worth fixing again and bought a freestanding ice machine. I would certainly hire him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cynthia L.
05/2023
5.0
Donavon went far beyond what I expected. Have spoke to him about a few more projects I need done and will hire him again! Great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ken C.
04/2023
1.0
When my Whirlpool freezer defrosts, the water freezes and clogs the tube before draining. When I first called Oneil, he assured me he knew what was wrong and could fix it. During his first visit, he performed some testing and cleaning and charged me $165. Within two weeks, the drain was again frozen. During his second call, Oneil performed more testing, installed a small piece of non-electrical wire, and charged me $160. Within two weeks, the drain was again frozen. I called Oneil, who said he was coming back on 04/17/2023 and there would be no additional charges. He never arrived. The next day, I called Oneil and left a message. No one ever returned my call. Just in case there had been an injury, illness, or death in the family, I waited ten days to write this review. I paid Oneil $325 for NO resolution of my problem.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Greg G.
04/2023
5.0
Very responsive. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John C.
04/2023
5.0
As this was my first circumstance where I needed a repair in my new home I had some apprehensions as I had no reliable source for this type of work. After reading some reviews, I called Mr. O'Neil, and I am exceptionally glad I did. After my own evaluation of the issue, I was expecting a major repair was needed and I think with a less skilled and knowledgeable technician that is exactly what I might have been stuck with; however, Mr. O'Neil correctly identified the problem, made a timely repair, and did that at a more than fair cost to me. He also provided a thoughtful examination of how to best prevent the problem in the future. I now have a goto person for appliance repair at my new residence and would recommend him to anyone who is looking for a true professional.