Long Neck Plumbing & Heating

This is an update from a previous review. This company tried to install a furnace at my trailer in Lewes. The install seemed to go relative smooth until a time later after the install. The furnace started putting out soot and made a terrible racket. As it turns out the company did not convert the unit to propane which should have been the first step to insure the installation. The LP conversion nozzle was still taped to the front of the unit(pictures upon request). According to a tech from my propane provider I was lucky the unit did not cause a fire or possibly blow up. Tried calling Long Neck Plumbing for help and was told they assume no responsibility for the botched install. At this point the unit is unusable and may have to be replaced if the heat exchanger is cracked. If you want a company that you can count on to do a job correctly and take responsibility beware. Also customer service is non existent.

He showed up early and completed the work in a timely manner

would use again, very courtesy, and showed up on time

They work on the weekends, and accommodate your schedule.

It was a retun visit from the year before, however they said we should buy a new toilet and the next time we would have to call them for the same problem they would only come if we were buying a new toilet, because of the difficulty in fixining it. There is a counter top that goes over it and makes the job difficult and they would have to remove that part of the counter all together.

They did a good job. The kitchen drain was clogged all the way through the length of our mobile home. They had a big job to do. I will use them in the future.