Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

First Class Heating, Air Conditioning Plumbing, I

Heating and Air Conditioning, Plumbing, Electrical,

About us

We professionally install, service and repair HVAC systems. We take care of your Plumbing and Home Performance needs. Give us a call today at 302-934-8900 or visit us online at www.firstclasshvac.com.

Business highlights

54 years of trusted experience
Emergency Services Offered

Services we offer

HVAC contractor, air conditioning repair service, heating contractor, heating repair, air conditioning contractor, plumbing, home performance

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6204 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
2%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 126-150 of 204 reviews

Hallie L.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
well no bad surprises
Description of Work: performed maintenance scheduled servicing on my furnace and central air conditioning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from First Class Heating, Air Conditioning Plumbing, I
Thank you very much for your positive feedback! We sincerely appreciate it. Thank you for choosing First Class Heating & Air Conditioning, Inc. for your air conditioning, heating & plumbing needs!

Stephen M.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from First Class Heating, Air Conditioning Plumbing, I
Thank you very much for your positive feedback! We sincerely appreciate it. Thank you for choosing First Class Heating & Air Conditioning, Inc. for your air conditioning, heating & plumbing needs!

Judith B.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .......
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Class Heating, Air Conditioning Plumbing, I
Thank you very much for your positive feedback! We sincerely appreciate it. Thank you for choosing First Class Heating & Air Conditioning, Inc. for your air conditioning, heating & plumbing needs!

Barry S.
01/2017
3.0
heating & air conditioning/hvac, water heater repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
1.0
punctuality
3.0

Yes, I recommend this pro
$199

Response from First Class Heating, Air Conditioning Plumbing, I
Thank you for your review. If you could, please elaborate on why you gave us a "C" rating so we may work [Member Information Removed] improve any shortcomings. Thank you for choosing First Class Heating & Air Conditioning, Inc.!

Linda M.
09/2016
3.0
heating & air conditioning/hvac
  + -1 more
Didn't use this company
Description of Work: Didn't use this company
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Class Heating, Air Conditioning Plumbing, I
Ms. [Member Name Removed] thank you for taking the time to give us a rating for First Class however we are a bit confused as to why you rated us a "C" rating without using any of our services. We do not have record of your name or address on file for any of our services we provide. If there is something we can help you with don't hesitate to call our office 302-934-8900.

thomas D.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: First Class removed the old hvac and installed a new unit. They exceeded my expectations. Unit has been operating for two months without a problem.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Class Heating, Air Conditioning Plumbing, I
Thank you for taking the time to review us and choosing First Class.

Margaret T.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Class Heating, Air Conditioning Plumbing, I
Thank you for taking the time to review us and choosing First Class.

Michael L.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: "Replaced fan relay in our A?C unit in our attic. Estimate was give on July forth, when we called them. Part was installed on July 5 and we were cool again. All in a 24 hr span, fast excellent service |The tech was fast,friendly and knowledgeable"
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from First Class Heating, Air Conditioning Plumbing, I
Thank you so much for choosing First Class and taking the time to review us.

John Y.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from First Class Heating, Air Conditioning Plumbing, I
Thank you for choosing First Class. We are so happy everything worked out!

Ed L.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: heat system check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from First Class Heating, Air Conditioning Plumbing, I
Thank you very much for your positive feedback! We sincerely appreciate it. Thank you for choosing First Class Heating & Air Conditioning, Inc. for your air conditioning, heating & plumbing needs!

Frank B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: After a rocky install all is fine and the systems is working very well. |I would recommend them and use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This company installed an excellent heat pump at a reasonable price on time and done right. The craftsmen who installed the unit were among the best I have seen in many years. And, their response after the bill was paid and time had passed was as professional as before the contract was signed. Now, that's unusual. Jim Metcalf
Rating CategoryRating out of 5
Yes, I recommend this pro

Joan S.
03/2012
4.0
heating & air conditioning/hvac
  + -1 more
Buddy is one of the technicians that came out and he was very, very good. He was extremely well informed and helpful. Different technicians come out each time. I took their maintenance contract so they will come out twice a year. They have been out here twice and both times the technicians have been nice. The price was good. I did get one other price when we were looking and they were $1500 more so I assume these people were comparable. I liked the person who came out.
Description of Work: I bought an air conditioning unit from First Class Heating & Air Conditioning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Response from First Class Heating, Air Conditioning Plumbing, I
(deleted member name), thank you so much for your feedback it means a lot to our company. Please remember when you need service again and just a FYI we do now do Electrical and Plumbing as well. We look forward to hearing from you for your service needs. Thank you. Sincerely, Paula Weir Office Manager

Carol R.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were wonderful. It was an incredible job. They were so professional. They explained why they wanted to do all of the work they did. They took our input. They were absolutely wonderful. I had a little bit of a problem with the heat pump. He was back within a day to make adjustments. My bills have gone way down.
Description of Work: They installed a whole new system. They redid all of the duct work. They put in all-new vents and everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Response from First Class Heating, Air Conditioning Plumbing, I
[member name removed], thank you for having us do your HVAC work. Just wanted to also let you know that we are now doing Plumbing and Electrical as well, if you should need any of those services. Again thank you for your feedback it means a lot to us. Sincerely, Paula Office Manager

Janinne G.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
I called them because my heater wasn't working correctly. House wasn'twarm enough. They came very quickly within a few days (I have a wood stove for heating also and didn't need them to come that day). They did a regular maintance on heater and discovered that some of the connections needed cleaning. It has worked great since. I paid for the Spring maintance at the same time. I called for the AC to be checked they came within a week and on time without any problems.
Description of Work: Regular maintaince on Gas Heater and A/C cleaned connections on Gas heater where they were not properly connecting. Gas heater January 2011 A/C May 2011

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Charles B.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
The service was good but I thought it was a little expensive. They were very nice and on time. I guess I was a little shocked with the price they charge for the thermostat and stuff. They seemed to be okay as far as the service. He was running late, but he did call. In the future I would do a price comparison before using them again.
Description of Work: Coastal Comfort fixed our AC and installed a new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Larry L.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
I was amazed at how quickly they were able to get the job complete. They were professional and very clean no mess at all
Description of Work: Removed old furnace and outside air conditioning unit . Finished installing a new hybrid heat pump and furnace the same day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

jerry V.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
First Serice called in as blower were blowing cold air. They inspected all units and recommended the replace parts. On checking they found a buy out of the rerquired parts which resulted in a over all cost saving of about 50%.The replacements were made and the heating and A/c have worked fine for over a year to date. I have a yearly contract with them for service and repaitrs.
Description of Work: replaced defective compressor for heating and A/c. Used a guy ou5 on the parts and received a great price. Very attentive service and very satisfactory.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Leonard J B.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
A/c was struggling away but house remained stuffy. I checked Angie's List, chose First Class, called, and had an apointment scheduled within 24 hours. Technician arrived on time, explained my options, then worked quickly and neatly. Walked me through the process, too--I could feel the difference once he recharged the A/C coolant (took 5 units!) and the A/C began extracting heat from the house. While he worked, we discussed alternatives for when this nearly 20-year-old system would need replacement, including green options like geothermal. He finished quickly, and the A/C has been working fine since.
Description of Work: check and recharge A/C exterior unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Debbie G.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Company owner, Tim Pulice, was our sales person. Tim presents himself and his company in a very professional manner. He is also very accomodating and willing to work with the customer and keeps in touch from the sales call right through to job completion. The father/son installation crew were very friendly and efficient. They completed the job in the time frame given and were also very accomodating. I couldn't have asked for any better experience than the one I had with First Class Heating and Air. I highly recommend the company.
Description of Work: Purchase and installation of a new 15 Seer Ameriocan Standard heat pump/air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Barry W.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I couldn't be happier with the installation and would certainly recommend them to anyone.
Description of Work: First Class Heating and Cooling truly lived up to their name. I had multiple estimates to work from, and the quality and price that they offered was extremely competitive. During the "estimate process" they provided me with a portable window air conditioning unit (at no cost to me) even though they understood I had not yet finished seeking bids or made my final decision. The work crew arrived a couple minutes early the day of installation, and all the work was performed in a very professional manner. I ended up having a minor issue with air flow, but it turned out to be an issue with the electronic dampers that had been improperly installed since the day the house was built. Although the problem was in no way due to the new installation, it was repaired at no cost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Deborah S.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I called on Wednesday morning and got an appointment for Thursday morning. The dispatcher was very good about letting me know when the technician would arrive--he ended up being a little late because of a previous job. He was unfailingly pleasant and courteous and answered many questions that I had. I picked First Class Heating & AC because of their good rating and their $25 coupon. I'm extremely pleased with my experience with this company and especially the technician, R.J. I'll be happy to recommend them to my friends.
Description of Work: My a/c failed on the afternoon of the 4th. When the technician arrived on the 6th, he checked the panel on the compressor to see if all the wires were working and checked the freon level. When those things checked out good, he took off the cover and fan to try a hard start. He found a wire terminal on the compressor that had burnt completely off. I think I had heard it go poof the afternoon of the 4th. He replaced two wires on the compressor and after that the compressor started right up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Jack W.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
First Class did what they said they would do,And that all I can say. Started on time, Finished in 6-8 hours, And cleaned up. I will use them for service work.
Description of Work: Complete removal and installed new heat pump and air handler. Excellent co. to do business with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Carol R.
02/2011
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
Made several promises and kept every one. Needed some adjustment after. No problem. Came right out. Wonderful company. Steve, the sales guy is the best. Staff was slow and deliberate. Discussed every option with us.
Description of Work: new duct work, new heater/AC/Heat pump, all new vents and returns

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

evelyn D.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were professional and everything went good. We didn't go with this company because they didn't give us a bid with in our price range.
Description of Work: I received an estimate from First Class Heating and Conditioning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

28418 Dupont Blvd, Millsboro, DE 19966

http://www.firstclasshvac.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
79559
Trade License Locale
Maryland
Trade License Authority
DLLR
Trade License Expiration
12/27/2016
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Air Duct Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Dryer Vent Cleaning

FAQ

First Class Heating, Air Conditioning Plumbing, I is currently rated 4.6 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

First Class Heating, Air Conditioning Plumbing, I accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, First Class Heating, Air Conditioning Plumbing, I offers free project estimates.
No, First Class Heating, Air Conditioning Plumbing, I does not offer eco-friendly accreditations.
Yes, First Class Heating, Air Conditioning Plumbing, I offers a 10% senior discount.
Yes, First Class Heating, Air Conditioning Plumbing, I offers emergency services.
Yes, First Class Heating, Air Conditioning Plumbing, I offers warranties.
First Class Heating, Air Conditioning Plumbing, I offers the following services: HVAC contractor, air conditioning repair service, heating contractor, heating repair, air conditioning contractor, plumbing, home performance
Ask for details

Contact information

28418 Dupont Blvd, Millsboro, DE 19966

http://www.firstclasshvac.com/

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM