Hickman Overhead Door Co

Description of Work: Garage doors, openers and gutter.

Description of Work: install garage doors and gutters

Description of Work: Install garage door opener on new construction

Description of Work: Replacement part

Description of Work: Nothing. I sent an e-mail and also called the company to get an estimate on a new garage door, was told that the sales rep for my area would call back.. Never heard back from the company for an estimate.

Description of Work: We replaced a metal gear with a rubber gear. The gears were part of the door. Th old style has a metal chain, now they're using rubber.

Description of Work: 20+ year old garage door motor chewed up the drive gears.

Description of Work: REATTACHED cable to garage door; lubricated cable, replaced light in garage door

Description of Work: Replaced garage door spring.

Description of Work: I used the services of Hickman Overhead Door Co. for fixing my garage door. They had to replace a spring.

Description of Work: Removed old one car garage door and installed a new basic vinyl garage door with a lock.

Description of Work: CALLED TO REPLACE BROKEN SPRING,CAME UN ANNOUNCED OPENED A CLOSED GATE, ENTERTED GARAGE,REPLACED SPRING,I WAS TOLD NOT CORRECT SPRING AND THE REPAIRMEN WOULD CONTACT THEIR BOSS.OVER A 2 MONTH TIME CONTACT WAS MADE TO THEM AND WAS TOLD THEY WOULD CONTACT ME WHEN NEW PART ARRIVED.CALLED A TOTAL OF 4 TIMES LAST CALL I WAS TOLD THE PARTS WERE IN AND I WOULD BE CALLED TO SET UP AN APPOINTMENT. GOT A CALL LEFT ON RECORDER SAYING THEY THE REPAIRMEN HAD STOPPED BUT THEY GUESS NO ONE WAS AT HOME.CORRECT I WAS NOT AND NO ONE CALLED BEFORE OR AFTER TO SET TIME TO MEET.I THOUGHT THAT THEY WOULD CALL AND WAITED FOR CONTACT. I THEN GET A CALL FROM A GROUP CALLED CREDIT MEDIATORS ABOUT AN OVER DUE BILL FROM HICKMAN. I CALLED HICKMAN TO FIND OUT WHAT WAS UP. I WAS TOLD THEY HAD STOPPED BY AND HAD CALLED SEVERAL TIMES ,MY VOICE RECORDER HAD NO FILE TO REFLECT THAT.I WAS TOLD IN A RATHER LIVELY WAY THE OWNER HAD SENT THE BILL TO THE MEDIATOR TO GET ME TO CONTACT THEM..I EXPRESSED MY TOTAL DISPLEASURE IN THEIR ATTITUDE ABOUT THIS WHOLE DEAL.I HAD THE BILL AND WAS WAITING FOR THE JOB TO BE COMPLETED, WAS TOLD IT WAS OUT OF THEIR HANDS. I ALSO ASKED IF THERE WERE THAT DOUBT OF PAYMENT, THE MEDIATOR HAD NO PROBLEM LEAVING A MESSAGE AND WAS TOLD THEY {HICKMAN} HAD LEFT SEVERAL ,I COULD SEE WHERE THIS WAS GOING TO BE A HE SAID ,I SAID, THEY SAID, TYPE SITUATION.I TOLD THE PERSON TO WHOM I WAS TALKING TO ,THAT AFTER I HAD ,HAD THEM TO PUT UP THE DOORS AND HAD GOTTEN THEM TO REPAIR THEM IN THE PAST I WAS SORRY TO HAVE ATTEMPTED TO DO BUSINESS WITH THEM THIS TIME AND THAT THEY NEED TO GET THEIR COMMUNICATION PROBLEM SOLVED I PAID MEDIATOR IN FULL STILL WITHOUT THE CORRECT SPRINGS INSTALLED AND INDICATION THAT THEY WOULD EVER BE!

Description of Work: Hickman fixed our broken garage door.