Description of Work: Pleasonton Chimney Inc. provided us an estimate for a chase cover installation on 11/14/15. They asked for 50% down and that the work would be performed in 3-4 weeks. As Pleasonton Chimney was recommended to me by a previous contractor, the price was comparable and their quoted lead-time was better than competitors I signed the work order and provided them a check for 50% down. After a month a began calling them asking for work status report. I left over 5 messages. No return call was ever received and my check was cashed in Nov-2015. I filed a civil action against Pleasanton Chimney in mid Jan. 2016 for return of down payment, court costs, etc.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$729
Norman J.
07/2014
5.0
masonry, chimney repair
 + 0 more
My masonry chimney had deteriorated and major work was required on loose heavy stones near the crown. Pleasanton Chimney Inc did the necessary demolition and restoration. In very hot weather, scaffolding and a Hi-Lift were needed for the approximately 40 ft height. They were careful to protect my roof and nearby HVAC and cleaned up each day. All employees were respectful, hardworking and did not take liberties. The restoration was done competently with the new stone and mortar well matched to the existing structure. The completed job, with a copper latticed multi-flue cap has enhanced the appearance of my home. In view of the scaffolding, equipment rental materials and labor involved the cost was realistic.
Description of Work: Demolished and restored crown and loose large stones on upper part of a 40 ft masonry chimney. Fitted new multi-flue cap and treated with water repellant.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$15,000
Response from Pleasanton Chimney Inc
Thank you very much for your review [member name removed]. It was a pleasure working for you and I'm glad to have another satisfied customer.
A Zachary N.
05/2014
5.0
masonry, chimney repair
 + 0 more
I have nothing but positives to say about Zach and his team. First, it's clear that he places an emphasis on educating the consumer about the services he provides and the techniques he uses. Second, he clearly takes an old-school approach to his craft - a true artisan. Third, I very much appreciated the attention to detail on how he conducts his business: for example - he made a point to make sure the gates were secure when he was finished for the day so the dog wouldn't get out later; he kept in constant communication regarding the schedule. He gave the courtesy of calling before he came to make sure we wouldn't be stuck in the driveway. Those are things that almost no contractor takes the time to do, and it makes all the difference in the world. It's how I like to conduct my business and really appreciate it when I'm making an investment in my home. I unreservedly recommend Pleasanton. Simply put, in 11 years of home ownership, this was at the top of experiences I've had with a contractor.
Description of Work: Pointed brick home, demo'd and rebuilt front stairs and restored chimney.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Craig K.
11/2012
5.0
air duct cleaning, chimney repair
 + 0 more
t Zack came out to give me an estimate on pointing my chimney because the mortar was cracking. He was very professional and was 600 dollars less than his competition. I decided to use him and he came two Wednesdays later. Although I wasn't home, he did a very good job. The chimney looks brand new. He also put a water repellant on the chimney.
Description of Work: Pointed chimney, poured in new cap, caulked flashing, acid washed, put water repellant on.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from Pleasanton Chimney Inc
Thanks for the rating and the referrals to your neighbors. It was a pleasure working with you!
Linda F.
11/2011
5.0
air duct cleaning
 + -1 more
They were very nice, explained everything to us, and told us exactly what they were doing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Repair,
Air Duct Cleaning,
Masonry
FAQ
Pleasanton Chimney Inc is currently rated 4.8 overall out of 5.
Sunday: 6:00 AM - 11:30 PM
Monday: 6:00 AM - 11:30 PM
Tuesday: 6:00 AM - 11:30 PM
Wednesday: 6:00 AM - 11:30 PM
Thursday: 6:00 AM - 11:30 PM
Friday: 6:00 AM - 11:30 PM
Saturday: 6:00 AM - 11:30 PM
Pleasanton Chimney Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Pleasanton Chimney Inc offers the following services: Chimney cleaning, chimney relining, caps, dampers, ect... We also offer state of the art duct cleaning services.