1st State Window Cleaning focuses on residential window cleaning. We are a small company & work in teams of 2 or 3 people when we work at your home. We clean the glass inside & out, wipe down the frames & clean out the sill (vacuum it if we need to). We clean corners, we don't cut them. All technicians are background checked & drug tested. We like to do what we do & if there is a problem we like to take care of it as soon as we can, the best we can. PLEASE LEAVE PHONE AND EMAIL WHEN INQUIRING FOR FASTER RESPONSE. THANK YOU.
Business highlights
13 years of trusted experience
Emergency Services Offered
Services we offer
Window, chandelier, gutter cleanout, power washing, house washing, gutter whitening, window & door frame caulking cleaning
1st state window cleaning was supposed to come out this morning at 8am, we had prepped the house to get ready. Pulled all screens out and washed, pulled all outside furniture away from the house, washed all inside windows. To only have him call around 9am saying they had call outs and could not come. I sent an email telling them that we had to do alot of pre work to prep for them to come today. Not to mention we woke up at 6:30 am preparing for a 8am arrival. Then they said that they would be out this afternoon after I sent my email this morning. Only for a no call no show this afternoon! This is horrible business practice and we will be taking our business somewhere else. The least you could do is communicate with your customers, but a no call not show is ridiculous. DO NOT give this company your business.
Description of Work: Outside windows cleaned
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from 1st State Window Cleaning LLC
This is true, It was my fault. We were short 2 Techs today and I was training 2 new Techs. Time got away from me. When I called, I apologized and accepted responsibility. I told Mr that we'd like to reschedule but if he didn't want to because of what I did, I would understand. He said "don't worry about it". My Scheduler called later in the morning and talked to Mrs and told her between 1 & 2 but she said "anytime is fine" and later in the day I talked to my guy in the field and ended up having to reschedule for later in the day at 2:45 and emailed a conformation of the time change. Mr called at 2:28 to tell me to "take my little power washer and go to h***". We DO NOT use a power washer to clean windows and, we ask people to only move small items and picture frames off of window sills and tables near windows, my guys will move big stuff and put it back. I'm sorry for the mess up today. We are a small company and my guys do great work and customers really like them. Because people like my guys, we get A LOT of referrals and we are very busy. When 1 Tech is out sick, its tuff. When 2 are out in one day, its really tuff. I understand you did a lot of prep and you are very upset, Sorry.
Douglas R.
11/2018
1.0
window cleaning
 + -1 more
I reached out to this company over a month ago to get my windows cleaned. I approved the estimate and was placed on the schedule to have the work completed in the coming weeks. As my appointment approached, I received a call that they had to reschedule and was given a new date, which I was fine with. The day before my appointment I received an email confirming my visit scheduled for the next day, so I was under the impression I was good to go and arranged for someone to be at my house since I was traveling on business. I then received a call at the last minute that they would need to reschedule and my windows won't be done before Thanksgiving, which put me in a very bad situation. I was also told that I would receive a call the following day, which I never received and ended up hiring someone else to do the job.
Description of Work: Window Cleaning
Rating Category
Rating out of 5
Response from 1st State Window Cleaning LLC
Hi [Member Name Removed], I apologize for the way things worked out. I recently had 2 crew leaders leave the company for a different line of work. We are a small company that provides a high quality service. I won't send just anyone to your home. I don't blame you for hiring someone else. I would have done the same thing. Employees are the hardest part of running a small business and I'm sorry I wasn't better prepared to take care of your windows. All the Best.
Judith P.
09/2018
4.0
window cleaning
 + -1 more
The weather was on and off rain...sometimes heavy...the day I scheduled, so it was difficult for the fellows to do a really good job. I should have just re-scheduled, but I was very busy and did not do that. It rained all that week, so it was not possible to call them back to re-do, which I understand. So, the job was OK.
Description of Work: windows and skylights in house
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the comment!
Ginny C.
12/2017
5.0
window cleaning
 + -1 more
Last year we were trying to find someone to clean our windows and were having a hard time. I contacted 1st State Window Cleaning in DE and spoke to the owner, Steve (great guy!) At first, he said they did not travel to our area in NJ, but then said he would do it, I am so glad that Steve was willing to send his crew to our home. We were so happy with their work that we hired them to clean the windows at our business too. This is the 2nd time they've been at our home, and the workers are very professional and friendly. Darryl has been on all our jobs and is very nice -- an asset to the company. Antonio was working with him on this job and they did an outstanding job -- great teamwork. Will definitely use them in the future, and would recommend their window cleaning services to others.
Description of Work: Window cleaning (inside and outside)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the comment!
J B.
12/2017
5.0
window cleaning
 + -1 more
Fabulous. Professional all the way. The owner was communicative, knowledgeable, and professional. The team who performed the work were also professional as evidenced by their arrival on time, friendly greeting, explanation of work, and attention to needs of the job. At the conclusion of service, the team made certain everything was completed to satisfaction. The owner of the company also followed through. It was a pleasure to work with this company and I highly recommend!
Description of Work: 1st State windows cleaned our windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the comment!
Kimberly K.
12/2017
5.0
window cleaning
 + -1 more
They did a fantastic job as always. On time (called before coming, did a great job and so quick! Highly recommend them.
Description of Work: Washed outside windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from 1st State Window Cleaning LLC
Thank you for the comment!
Pat W.
12/2017
5.0
window cleaning
 + -1 more
They were very professional and thorough and did more than they had to and took the initiative by cleaning some screens.
Description of Work: Windows cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the comment and Glad you are happy with our service. Have a Merry Christmas!
Mary A.
10/2017
5.0
window cleaning
 + -1 more
The windows were cleaned 125very well!
Description of Work: I had them clean all my outside windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from 1st State Window Cleaning LLC
Thank you for the comment and Glad you are happy with our service. Have a Merry Christmas!
Greg B.
10/2017
5.0
window cleaning
 + -1 more
It always goes well and we have never had a bad experience.
Description of Work: We always have our windows cleaned in early spring. 1st State Window Cleaning is always on time and performs a quality job. They are efficient and take great care to do the job right. Considering the number of windows we have, the cost is very affordable. You will not be disappointed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thanks for the review! And thanks for having us back so many times. Take care.
Tony L.
10/2017
5.0
window cleaning
 + -1 more
Awesome job, quality and attention to detail, very professional and thorough. Works very clean and meticulous, all employees wore booties over shoes when inside home. Highly recommend.
Description of Work: Entire home inside and out windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thanks for the comment! We appreitiate it. Take care and hope to see you next year.
Pam C.
10/2017
5.0
window cleaning
 + -1 more
Excellent! I am very happy and having sparkling clean windows, makes me smile! 1st State Window Cleaning did an excellent job. They were very nice and professional. I will hire them again!
Description of Work: Windows cleaned inside and out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the comment! We appreitiate it. Hope to see you next year.
Barb H.
10/2017
5.0
window cleaning
 + -1 more
Can't be happier with the work that was done. My windows sparkle! Great guys, friendly, professional, & very meticulous.
Description of Work: I had all the windows in my house cleaned including my skylights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the comment! Have a great day!
Connie V.
10/2017
5.0
window cleaning
 + -1 more
we were very satisfied. our daughter has used them for several years and referred them to us. she also recommends them.
Description of Work: cleaning windows on first and second story inside and out including screens and sills.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the Review, it means a lot! Take Care.
Jill S.
10/2017
5.0
window cleaning
 + -1 more
Very well! Steve and his helper were both courteous and professional. They were neat, quiet, and on time for arrival and finish, even a little early, which was nice. Not only would I hire them again, but will gladly recommend to anyone looking for window service.
Description of Work: All 16 windows and 3 doorways cleaned, including the very grimy outside of a garden window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from 1st State Window Cleaning LLC
Thank you for the review. Take Care! Hope to see you next year.
Mary C.
09/2017
5.0
window cleaning
 + -1 more
Great! Very polite, professional and punctual. Some of our windows were hard to get too but they cleaned them all, including the slider tracks. Would definitely recommend.
Description of Work: Windows and screens cleaned inside and out. 3 story condo with sliders and casement widows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the review, we appreciate it!
Elaine R.
08/2017
5.0
window cleaning
 + -1 more
The crew arrived on time. This is the 3 Rd time that I have had them.They are very efficient and excellent window cleaners! I highly recommend them!
Description of Work: Windows washed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the comment!! Have a great rest of the year!
Barbara S.
08/2017
5.0
window cleaning
 + -1 more
I have been using 1st State for several years now and have always found them to be reasonable, honest, courteous and careful. They take their time, cover their shoes, carefully move furniture, wipe the sills when they are done, and gently remove window grates. I'm very satisfied with the results and I will continue to use them in the future.
Description of Work: All windows inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the kind words, Have a great summer!
beverly S.
07/2017
5.0
window cleaning
 + -1 more
Fantastic! Steve is flexible and works with me to meet my needs.
Description of Work: I have used 1st State Window Cleaning multiple times at different houses I own. I would never call anyone else. They are very good at what they do and very fair with pricing. I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from 1st State Window Cleaning LLC
Thank you for the comments! Take care.
Carol R.
07/2017
5.0
window cleaning
 + -1 more
The two workers did a very nice job: prompt, neat, quality work.
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from 1st State Window Cleaning LLC
Thank you for the comments. Have a great rest of the summer!
ANNE T.
07/2017
5.0
window cleaning
 + -1 more
I went great..this company runs as all companies should run, did a great job. they respond to your initial all, pricing was fair, they were on time, and once here they didn't waste time. very efficient.
Description of Work: windows washed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$224
Response from 1st State Window Cleaning LLC
Thank you for the comment! Take Care
Stephen C.
07/2017
5.0
window cleaning
 + -1 more
Excellent. All windows and entryways, including oveverhead garage doors
Description of Work: All windows cleaned, inside and out. Briefed me on door and windows that need replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from 1st State Window Cleaning LLC
Thank you for the comment, Take Care!
june Z.
07/2017
5.0
window cleaning
 + -1 more
Great job..have used them several times
Description of Work: window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Hope to see you again this year also! Stay cool.
Walter S.
06/2017
5.0
window cleaning
 + -1 more
First, Steve was extremely helpful in adjusting his schedule to accommodate our needs. His two representatives were prompt, courteous, very professional and did an excellent job!! We will definitely do business with them again in the future.
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from 1st State Window Cleaning LLC
Thank you for the review, Walt. And thank you for having us back to clean your Windows over the years. Take care.
James D.
06/2017
5.0
window cleaning
 + -1 more
They responded quickly and gave a fair price. The cleaners were professional, polite and made sure everything was done to my satisfaction before they left. I had over 40 windows and none of them tilted in, so much of the work was done on ladders. A job that would have taken me forever was done in days!
Description of Work: Window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from 1st State Window Cleaning LLC
Thank you for the review, I hope everything goes well with the sale. Take care.
Ray C.
06/2017
5.0
window cleaning
 + -1 more
cleaned all our windows inside and out, lots of very large second story windows,workers were very neat clean .
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Service Categories
Window Cleaning
FAQ
1st State Window Cleaning LLC is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
1st State Window Cleaning LLC accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, 1st State Window Cleaning LLC offers free project estimates.
No, 1st State Window Cleaning LLC does not offer eco-friendly accreditations.
No, 1st State Window Cleaning LLC does not offer a senior discount.
Yes, 1st State Window Cleaning LLC offers emergency services.
No, 1st State Window Cleaning LLC does not offer warranties.
1st State Window Cleaning LLC offers the following services: Window, chandelier, gutter cleanout, power washing, house washing, gutter whitening, window & door frame caulking cleaning