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PATIO SYSTEMS INC

4.8(
9
)

Awnings, Sunrooms and Patio Enclosures, Windows,

... +3 more

About us

Sunroom and awning contractor located in Lewes, DE and serving all of Sussex & Kent Counties.

Business highlights

23 years of trusted experience

Services we offer

MOTORIZED OR MANUAL RETRACTABLE FABRIC AWNINGS FOR DECKS OR PATIOS, WINDOW, DOOR OR PORCH FABRIC AWNINGS: RETRACTABLE OR FIXED, SOLAR SHADES AND SOLAR SCREENS. SUNROOMS: 3 OR 4 SEASON AND SCREEN-PORCH CONVERSIONS TO GLASS, DECKS IN VINYL OR COMPOSITE, WINDOW AND DOOR REPLACEMENT.

Services we don't offer

We do not install patios or pavers

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.89 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
11%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
5.0
Write a review
Showing 1-9 of 9 reviews
M F.
04/2017
5.0
sunrooms
  + -1 more
Very happy with the work.
Description of Work: Converted screened in porch to a 3 season room
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Ellen O.
06/2016
3.0
awnings
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Response from PATIO SYSTEMS INC
As the owner of Patio Systems, first I would like to convey that we sell and install high end custom made sunrooms and awnings. I appreciate that our customer's leave great reviews on Angies list so was puzzled about receiving a C rating. It turns out that [Member Name Removed] is not a customer of ours and we met briefly at her home for her interest in a sunroom for which I measured and quoted her a price. Her review states it is for an awning about which we never discussed. I do not see how she could review our quality since she never had us do the work. As for price, we are competitive as most of our clients have shopped around before they hire us.
Toni B.
04/2016
5.0
awnings
  + -1 more
unknown
Description of Work: Ordered and installed (1) small cloth awning.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Susan T.
01/2016
5.0
awnings
  + -1 more
unknown
Description of Work: Very nice product. Installed on time. Professional crew.
Rating CategoryRating out of 5
Yes, I recommend this pro
Diane O.
06/2015
5.0
replacement windows, sunrooms
  + 0 more
It went excellent
Description of Work: Installed flexible windows in our screened-in porch making it a three-season room.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Lewis M.
05/2015
5.0
awnings, replacement windows
  + 0 more
Patio Systems, Inc helped me select the awning, showed up on time to measure the space and installed the awning while I was on vacation. It is perfect; attractive material, pattern and colors as ordered and fit, tight, clean installation. There were less expensive options available elsewhere, including Lowe's with a handyman installation, but seeing the finished product from Patio Systems, I am well satisfied and will be a repeat customer.
Description of Work: Installed window awning covering 3 windows.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,351
Jeff E.
05/2014
4.0
awnings
  + -1 more
Make sure you deal only with the owner, Ron Simmons. Original installation went as desired after the owner came out for a second look. Awning itself is great and have had no performance issues. Make sure that you read the fabric warranties before making a selection. They are not as broad as what is claimed. They basically only guarantee against fading.
Description of Work: Installed power awning in 2006. Contacted for warranty repair of fabric in 2014, which was not covered.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$3,100
Response from PATIO SYSTEMS INC
As the owner of Patio Systems, the largest volume retractable fabric awning dealer in the region, I am pleased that we earn great online reviews in general and from Angies list homeowners in particular. In this case the homeowner, Member and his partner had purchased a retractable patio awning from us eight years ago (July 2006). Over the years they were happy with the awning but Jeff called us last summer to look at the fabric which had began to fray. My service coordinator promptly sent our field technician to take a preliminary look. The issue then came to my desk since I must personally inspect the fabric to see if it is a warranty issue, before it is forwarded to the fabric manufacturer. We were in our peak season which is a very demanding time for my business and my schedule, so it took five days before I could meet with member. Before we had a chance to get together, he had posted a very negative review about my company. When I inspected the fabric it was apparent that the main fabric had slightly frayed at the front edge due to normal wear and tear. The valance flap which is always exposed to wind, rain, atmospheric polutants etc. should be removed in winter and reinstalled in the spring. There was no evidence this had been done by the homeowner. Unfortunately the Sunbrella warranty at the time they purchased the awning was five years (it has since been extended to ten years). New fabric would have cost the homeowners about $900 but in the spirit of good will, I offered to flip the fabric for the homeowner to hide the frayed edge up on the roller tube where it cannot be seen which then presented a like new appearance. We also made him a brand new replacement valance, all at a nominal fee saving him several hundred dollars. While I appreciate the member modifying his review to a B rating, I do feel that we went above and beyond what was required of us in order to assist them. Craftbilt awnings are the highest quality in the industry but realize that the fabric warranty comes from the fabric manufacturer, not from Craftbilt nor my company. We try to do the best for all our homeowners and our year end surveys show that we earn a 98% approval rating.
Robert C.
01/2013
5.0
awnings
  + -1 more
It went on-time and especially professional. Had to have company remove, store and replace one awning while some carpentry work was done. They remove and replaced on-time with no problems. Have recommended them to friends who were also happy with both price and finished product.
Description of Work: Install two Awnings with remote control per customer specific color scheme. Included running electrical outlet to system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Lorraine C.
10/2008
5.0
awnings
  + -1 more
They have affordable prices and coupons.They offer financial help and a great warranty. They have lots of fabric styles to choose from.
Description of Work: They made and installed a motorized retractable awning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000

    Contact information

    16083 NEW RD, Lewes, DE 19958

    http://www.patiosystems.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Awnings,
    Sunrooms and Patio Enclosures,
    Windows,
    Doors,
    Skylights,
    Decks and Porches

    FAQ

    PATIO SYSTEMS INC is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: 10:00 AM - 3:00 PM

    PATIO SYSTEMS INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, PATIO SYSTEMS INC offers free project estimates.
    Yes, PATIO SYSTEMS INC offers eco-friendly accreditations.
    No, PATIO SYSTEMS INC does not offer a senior discount.
    No, PATIO SYSTEMS INC does not offer emergency services.
    Yes, PATIO SYSTEMS INC offers warranties.
    PATIO SYSTEMS INC offers the following services: MOTORIZED OR MANUAL RETRACTABLE FABRIC AWNINGS FOR DECKS OR PATIOS, WINDOW, DOOR OR PORCH FABRIC AWNINGS: RETRACTABLE OR FIXED, SOLAR SHADES AND SOLAR SCREENS. SUNROOMS: 3 OR 4 SEASON AND SCREEN-PORCH CONVERSIONS TO GLASS, DECKS IN VINYL OR COMPOSITE, WINDOW AND DOOR REPLACEMENT.
    We do not install patios or pavers

    Contact information

    16083 NEW RD, Lewes, DE 19958

    http://www.patiosystems.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    10:00 AM - 3:00 PM