Megee Plumbing & Heating Co

Total scam. Beware. We called to have an outdoor sink and faucet installed. The plumbing and drain lines were already run to the sink by our builder, so we just needed it all hooked up to the actual faucet. We were quoted $300 to $400 over the phone, which seemed reasonable. They arrived three hours late and told us that they wouldn't be able to install the sink because the builder did not put the drain pipe low enough. I did some quick online research and consulted the builder, who said there was plenty of room and it should work. When I questioned the Megee plumber as he was about to pull away, suddenly he said it would be possible and he'd give it a try. He punched a few things into his iPad and then he said it would cost $1400 to do! Yes, $1400. Literally, to just hook the plumbing up for an outdoor sink that already had the plumbing there. I said how can this be and his response, "Well, things have gotten expensive." This was a total bait and switch scam. We kicked him out, but we'd already paid the $97 trip fee.

My heat stopped working during corona virus pandemic. I got under the house in the crawlspace to see if I could find out why it wasn't working. The Mcgee techs had put electrical tape on the spring loaded switch that is supposed to be held down by the metal covers that cover the controls. After a lot of time, i discovered the tape had loosened enough to let the switch open and disable the gas furnace. They pushed the cover back in place but never installed the screws that hold the cover on, and activated the switch. The screws were still laying on top of the furnace. I removed the tape, installed the cover with the screws and it works fine now. Just a heads up - these guys didn't take a few extra seconds to finish when they came the last time. This was a case where they CAUSED a breakdown when they were supposed to fix a breakdown.

MeGee Plumbing came out to our home on June 1st 2018 to install a new garbage disposal. Bought the more reasonable contract for $125 that covers 1 kitchen, 3 baths, 1 electric or gas water heater and 1 laundry. I could have paid $65 more whichI did not. They came out once on 10/24/18 to fix a leaking faucet. In April that came to fix a clogged drain, said it was covered then called office and was told it was not after it was done that it was $164.97. I paid and called the office and said I was under contract and it was not right, They said they would upgrade the contract by $65.00 and return the rest of the money I agreed, figured I would get some of my money back. When I never received I called three times to ask where the new contract is and my refund. No record of them agreeing to this and no return calls. Received a call today from someone who said they would talk to their manager (heard this before). I want people to be aware of the business dealings with this company so it does not happen to them.

We had a leaky rubber gasket at the bottom of the tank. Part was not in stock at Loew's or HD. When I called Megee I was very specific as to what part I needed. The woman who took my call assured me that their plumbers routinely carry this part on their trucks. When plumber arrived he did not have part but said when ordered it would arrive in 3 days Almost 2 weeks later I called Megee. They said part hadn't arrived. After another 2 weeks Megee said that the part still hadn't arrived. I was assured "Ed" would call me to explain delay. Part was eventually installed 5 weeks after first visit. Never heard from Ed. In hindsight it looks like part was not ordered promptly.

If you are looking for an unreliable, unprofessional company that does mediocre work at best, you found the perfect company!!!!! Absolutely Awful. !I called McGee, (who installed the unit about 8 years ago and has serviced the unit in the meantime), on Friday, August 3rd as I noticed the temperature in the home was increasing and the exterior unit was not running. A technician came out after hours and founds that the blower motor had ceased. The tech stated he would look up the part and call me in the morning. He followed through and charged me $141 for coming out and for half of the repair which was $600 or so. We left it with he would have the office order the part and call as soon as they got it. Being it’s August a working ac is preferable and to me there was a sense of urgency to get this done. I called them each day and asked for status which the staff I talked to were clearly annoyed by and day after day told me they would call when it gets in...... on Friday the part finally arrived and got installed by a less than professional technician. This happened after 7 phone calls, many which were not returned. Nothing like waiting a week in August to have an air conditioner fixed and being excessively charged even when they installed and serviced the unit.

It was pretty awesome. I had looked at a problem and I was really trying to figure out why my furnace keep cycling, and it wouldn't keep a temperature. We are expecting a house full of guests Saturday, and I was down to my last lifeline. I brought out another company, and the did an evaluation. They came to the determination that I needed a new heat-exchanger, which really pointed to getting a new furnace. I thought I would bring Megee out, since they have a good reputation. The guy called me(I wasn't on site), and asked what was going on, and I explained the problems I was seeing. Within an hour, he called back and explained to me in much detail how he troubleshooted the problem. So rather than a new furnace at $2500, I was able to have the Megee tech figure out the problem, and fix it within an hour or 2. The last thing I was looking for was a $2500 expense around the holidays. I am completely sold on Megee service. The solution wasn't a broken part, or something malfunctioning. It was a very difficult condition that he figured out, and solved. My hats off to these guys.

The installers did not run the drain pipe outside so it flooded the attic. It was plummed into the toilet vent pipe . They had came out on several occasions for the unit not cooling properly. Called them out because water was dripping in the master bath. They said they fixed the problem. It was the pan under the unit had filled with water due to sucking insulation into the unit and clogging it. Two months later, the water was not just dripping it was like a faucet was turned on. I climb in the attic to find the problem. That is when I found the drain pipe taped to the vent pipe. The unit was draining in the attic and behind the walls in the bathroom. I called them out again. The ceiling, walls and floors were so wet the Sheetrock fell in the bedroom and bathroom. It has cost me 15,000 dollars to fix the damage they caused. They have yet to pay for any damages done. The unit still does not work properly. DO NOT HIRE THIS COMPANY.....you will pay for it dearly

Took 2 to 2.5 hours to fix. They charged just short of $900. The faucet kit could be purchased from Lowe's for $50. I figure the other parts were about 50. $90 to show up. Able to get mcgee down to $500. Still too much. They use a book to determine how to charge. Be careful. Get a complete cost for job before starting. If you dont agree call their mgt.

Overall rating - I give them an “A” mainly because they came out on a Sunday. I had a little water damage, but not much. I didn’t have to call anybody else, it wasn’t that bad.

Uneventful repair and replacement, without gouging me on repair of the leaking pipes that were m repaired between 6:00 and 10:00 PM.

Would not recommend. It seems like some of their workers are untrained.

I was very disappointed with this company! Will never use again! Their service people are incompetent and lack pride in their work!

As a contractual customer, I expected to receive better service. I called to have McGee repair two water lines and probably leak in a drain line under my mobile home. Although they responded quickly the first time they came out, the plumber reversed the hot/cold line, did not connect the cold line, and did not repair the drain pipe leak. The second time the plumber came out, he hooked the lines up correctly, but still neglected to repaid the leak in the drain line. The pipe with the leak had black tape over it and was quit obvious that this was the location of the problem; the pipe was visible cracked and damaged at the 90 elbow. Called a third time, to repair the original issue, the leaky drain, and they told us that they were going to charge an extra fee since we were calling on a Saturday. This is ridiculous since I should have not been unconvinced more that once in the first place. Any licensed plumber should have picked this up and repaired it the first time. I will not be renewing my contract nor ever contacting or recommending McGee to anyone.

I dont like giving negative reviews but we are supposed to provide our true experience. Asked the service provider for an estime on installing a battery operated backup sump. Was told no one needed to come out to the house and an estimate would be provided. That was 4 weeks ago. Called twice in that 4 week window and was told the estimate would be coming soon. Never did. With so many other plumbing companies to choose from, I cannot recommend a company like this.

They were just honest, reliable, and informative.

The serviceman was very nice. But 94.00 for 20 minute estimate he should ben

They were very knowledgeable and explained everything to me. They have really competitive pricing which I compared with other quotes. They went above and beyond my expectations.

The service great, always on time, they clean up their work. Very reliable!

Very good job and it continues to work well. Running the duct work in narrow attic spaces was done well. Minor cracks in ceiling as a result of work were repaired. Salesperson was professional and responsive. However, when additional work was done on the house, we discovered that some of the electrical work they performed in connection with the air conditioning work needed to be redone.

Well where do I start. I myself am a professional,(retired,) construction project manager. I have never seen a more mismanaged company. I gave them a credit card number to use for the work. Two weeks later I see my bank statement had two charges on it! After talking to the manager, and some others, who were in complete denial, they had found my card number ended up on some one else invoice, and moneys taken out of my account to pay it. Do they not use computers? Then to top it off, nothing was done to resolve this. Guess the conversation got lost. The next day WE had to call again to, "light the fire," to get this resolved. I never even received a hard copy of MY work that was done and paid for two weeks earlier! Had to ask for it. Management needs to be managed. After 45 years in construction, I have seen it all. My professional opinion? Take your "card" elsewhere.

I have used Megee on several occasions. They came out and repaired my heating once on an emergency basis and were very responsive. Their price may not be the cheapest but they were very responsive and professional. I also used them to give an estimate on replacing my HVAC system. Again very responsive and professional. I did not use them as another HVAC gave a better price. Overall a large company who provide excellent, responsive service but their prices are higher than the smaller companies. I also had a service contract on my HVAC system but I ultimately stopped because I determined I could do the yearly service and call a repair person should I need one.

He is very prompt, very courteous and took care of the problem. He came out on a weekend and came right after I called to help us out; I was very impressed with that. He gave us a lot of pointers.

Extremely professional. They called first thing in the morning after I contacted them, set up a range of time they would be here (between 1 & 6 pm); arrived at 1:15, was here about 45 minutes and had the AC running like a clock. He checked out the entire system and took care of his work in a very professional, yet friendly manner. Extremely pleased with the service. Especially since the other 2 companies I contacted haven't called at all yet (3 ddays later). EXCELLENT EXPERIENCE!

It went fine and it was fine ever since. He was very friendly. He was excellent. I would use this provider again in the future.

Job was done well and technician was honest and knowledgeable and professional. I ask about a service contract. Would recommend them and use them again.