Sharp Energy

Propane Sales Services, Heating and Air Conditioning, Gas Logs,

About us

Sharp Energy offers money saving programs that we hope you will consider are Pro Cap which protects you from high prices throughout the winter heating season. Smart Club is a program offering club members the lowest residential price. Easy Pay Plan and Direct Debit Payment Plan, prevent high bills in the winter by spreading out your payments over the entire year with convenience of not worrying whether or not you’ve paid your. Both the Easy Pay Plan and Direct Debit Plan qualify you for Loyalty Rewards where you receive free gallons in January just for participating. If you haven’t signed up for these great programs, check out our website at www.shapenergy.com or call your local office today take advantage of these programs.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Furnace & water heater repair.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.28 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
3.9
punctuality
4.1
Showing 1-8 of 8 reviews

Angela S.
06/2016
5.0
propane sales
  + -1 more
unknown
Description of Work: Responsive. Arrived as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Christy G.
09/2015
5.0
propane sales
  + -1 more
The service I have received so far has been outstanding
Description of Work: The provider will be installing a new propane tank, I am changing to their services from my old provider to save money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

James J.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have been using them since 2005. They are all good. Usually it is only 2 different guys who come here. One time I thought I smelt propane, and I thought I had a leak, so the guy came out and checked out my line. The other guy came and checked my furnace. They explain things too. I do not touch anything on the furnace or the air conditioner as I do not know anything about them.
Description of Work: I call in Sharp Energy for my heat. They are the ones who supply my propane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Thomas B.
12/2013
2.0
heating & air conditioning/hvac, propane sales
  + 0 more
They ran a mandatory hard credit check on us which sits on my credit report and impacts my score for two years. Never heard of that from a utility before! Called when tank was 50% to get a refill. They showed-up two weeks later. They want to maximize what they drop, I want to buy at the lowest price and play the pricing. I will never tell them the amount I have left again. They hold off on delivering and the price was higher. I want to manage my cost per gallon, they want to maximize it. I would not use them unless I had to!
Description of Work: I had to use them as they had a tie-in with our builder for the tank and fill-ups.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$363

Response from Sharp Energy
Our Customers have a choice to receive Automatic Delivery where we monitor their tank or they can be a Will Call Customer where the Customer monitors their tank. Please review our policy. Automatic delivery of propane to the address indicated will no longer be made. It will be my responsibility to let Sharp Energy know when I need a delivery and that it may take 7 business days to work the delivery into the delivery schedule. Sharp Energy recommends I contact my servicing office when the tank is at 30% to allow such scheduling. [member name removed] requested a Will Call Account with Sharp Energy which means that they are responsible in monitoring their tank. When the [member name removed] called into the office to request for a delivery there tank was at 50% and with a 330 gallon tank that means they had 165 gallons in their tank at the time they called in. The [member name removed] also signed up for a program called the Smart Club where they receive our lowest residential price which is a great program. I would suggest that the customer sign up for our Easy Pay Plan which is a budget plan that can help them budget the cost of their propane. I will be happy to talk to [member name removed] to answer any questions he may have. Thank you, Suzy Hutchison chutchison@chpk.com

Susan P.
02/2013
2.0
propane sales
  + -1 more
I was forced to use Sharp Energy becuse they servoice the community I moved into. Theyr equested a $500.00 deposit because my credit was weak. Three years going on 4 I am not able to get back my deposit because they require payment on demand and if you are late not only do they charge you a penalty...but they hang onto your deposit. If I had a choice of providers they are many good ones and there is no utility company that does this.
Description of Work: I was forced to use Sharp Energy becuse they servoice the community I moved into. Theyr equested a $500.00 deposit because my credit was weak. Three years going on 4 I am not able to get back my deposit because they require payment on demand and if you are late not only do they charge you a penalty...but they hang onto your deposit. If I had a choice of providers they are many good ones and there is no utility company that does this.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

$500

Response from Sharp Energy
The member contacted Sharp Energy on February 12, 2013 regarding her prepayment that was requested when her account was setup three years ago. The Customer Service Representative informed her of the Company Policy. Sharp Energy's Customer Experience Manager will review the account and will contact Ms. Pomerantz on Monday February 18th to help solve this issue. Thank you.

Alan R.
10/2011
4.0
propane sales
  + -1 more
Inspection was thorough but a separate communication to salesman of a potential problem with lack of heat was not communicated to the technicians. There are different plans available. I had to trust that the salesman was honest in selecting the best plan for my situation. Price fluctuations are, apparently, common during the winter months. More availability of historical market information would be helpful.
Description of Work: New propane delivery service, including inspection and testing of already installed underground tank, regulators, lines and first delivery of propane.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$400

Glenn B.
08/2011
4.0
propane sales
  + -1 more
They are pretty good. I'm on the budget plan so it is around $200 a month. The price is fine. They are punctual and on time. I’ve been using them for 10-15 years.
Description of Work: I use Sharp Energy for gas for heating. They fill my tank up. They will be out again in September or October to fill it up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John C.
10/2008
5.0
propane sales
  + -1 more
They come around periodically just to check and make sure your gas levels are good. They have an online payment system which I like. The driver is very personable and friendly.
Description of Work: This company provides and delivers my propane that I use to heat my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

    Contact information

    5011 N Dupont Hwy, Dover, DE 19901

    http://www.sharpenergy.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Propane Sales Services,
    Heating and Air Conditioning,
    Gas Logs,
    Water Heaters

    FAQ

    Sharp Energy is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Sharp Energy accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Sharp Energy offers free project estimates.
    No, Sharp Energy does not offer eco-friendly accreditations.
    No, Sharp Energy does not offer a senior discount.
    Yes, Sharp Energy offers emergency services.
    No, Sharp Energy does not offer warranties.
    Sharp Energy offers the following services: Furnace & water heater repair.

    Contact information

    5011 N Dupont Hwy, Dover, DE 19901

    http://www.sharpenergy.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM