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Pierce Fence Company

4.2(
3
)

Fencing, Fencing Driveway Gates

About us

Pierce Fence Company has served the Delmarva Peninsula for more than 45 years. Mr. William E. Pierce was the first president of Pierce Fence. He retired after 28 years in the fencing business. Presently, it is owned and operated by William's son Bob Pierce Sr. and grandson Bob Pierce Jr. It has been a family owned and operated company since it was established in 1969. We are proud to say Pierce Fence has been in the same location on DuPont Hwy since the beginning. The small office we started with has now expanded to a shop to produce custom vinyl and full of hard to find chain link parts. We have a large display of samples on location as well. At Pierce Fence we understand the dedication and commitment it takes in the business.

Business highlights

55 years of trusted experience

Services we offer

We offer: residential and commercial installation. Vinyl, wood, chain link, split rail, ranch rail, aluminum, steel and repairs on fence. Arbors and chain link parts can be found at Pierce Fence as well.

Services we don't offer

Invisible fence.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.23 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%
Rating CategoryRating out of 5
quality
4.2
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
5.0
Write a review
Showing 1-3 of 3 reviews
Courtney Y.
08/2022
5.0
fencing
  + -1 more
Amazing! Start to finish and everything in between. The grandfather, Bob, came to do the quote and the son, Blake as well as Donnie, installed. Ran into an issue with our sprinkler head in the way (our fault!) and we were able to fix it real quick before they started. They ask if we were happy with each step and the final outcome. 100% would recommend and have already given several people their number. Wonderful family business!
Description of Work: Fence parameter of yard
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
maureen K.
12/2017
4.0
fencing, driveway gates
  + 0 more
Very professional crew. Appointments kept on time and estimate came in quickly. Very satisfied Recommended to a neighbor.
Description of Work: Fencing around yard.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Pierce Fence Company
Thank you for taking the time to leave us a review! Reviews like this really help small business. We our glad that you are happy with our service. Please let us know if you need any repairs or more fence in the future. We also appreciate your recommendation to your neighbor, we hope to serve them as well. Take care.
Christopher J.
08/2017
1.0
fencing
  + -1 more
See above statement
Description of Work: They installed my neighbors fence on my property then told me they would fix it after the error was pointed out to them. Note I had to pay for a survey. Long story short they played the insurance game to get out of paying 345.00 bill. Pretty peathic for a company of their size. I'm very disappointed that the owner has no scruples or ethics.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Response from Pierce Fence Company
Hello Mr. [Member Name Removed], We are sincerely sorry that the outcome was not what you were hoping. I would like to clarify a few things yes, Pierce Fence had a CONTRACT with your neighbor, when someone signs a contract with terms and condition it makes it a legal document. Your neighbor agreed in writing that he/she would be responsible for knowing where their property lines are, as well as taking full responsibly of any damage that can occur to unidentified private utilities while digging. We do not just one day show up to someones property and have our crews install a fence any where they please. Our customers meet with a salesman and they must show where they want the fence installed. They are completely responsible for knowing their property lines or calling a professional surveyor beforehand. You stated that you had to get a survey completed, so that tells us that you disputed the location of the fence with your neighbor (which was made aware to us 5 months after we installed the fence). We are a third party that is not aware of your property lines nor your neighbors, all homeowners are responsible of knowing their property lines. You paying for a survey to identify your property lines is a dispute with your neighbor, not us. Once we were made aware that the fence was over our customer's property lines we followed protocol. We realize that you did not have a contract with us, we wanted to have courtesy of that and in turn made a claim to our insurance company to see what could be done. It was determined by the insurance company that we could not be held liable for any damage and it would be your neighbor's responsibility because he misidentified his property lines. It is unfortunate that this has happen to you, we understand your pain and did attempt to rectify the situation even though it was out of our control. The issue at hand is between neighbors. Your neighbor assumes all liability when he/she signed a contract for a fence installation. You rated us as an F for "quality" and "responsiveness", with all due respect the quality of our work was not a service you had. As for responsiveness to the matter, that to was handled in a timely matter, was it the outcome you were looking for, no, but it was addressed. Again we apologize for unknowably being directed over our customer's property line and damaging your private line while digging holes. We are sorry that a legal contract is being blatantly disregarded by the responsible party and we hope you accomplish having your invoice paid. If you would like a sample copy of our contract and terms/conditions to help with that matter, we would certainly do so. We are a small family business that as served the area for 47 years and we thrive to keep all of our customers happy and do what we can. It pains us when situations like this are out of our control, due to the current situation our hands are tied and we must follow the contract. Take care.

    Contact information

    5751 N. Dupont Hwy, Dover, DE 19901

    www.piercefence.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    10:30 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Fencing,
    Fencing Driveway Gates

    FAQ

    Pierce Fence Company is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 10:30 AM - 2:00 PM

    Pierce Fence Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Pierce Fence Company offers free project estimates.
    No, Pierce Fence Company does not offer eco-friendly accreditations.
    No, Pierce Fence Company does not offer a senior discount.
    No, Pierce Fence Company does not offer emergency services.
    Yes, Pierce Fence Company offers warranties.
    Pierce Fence Company offers the following services: We offer: residential and commercial installation. Vinyl, wood, chain link, split rail, ranch rail, aluminum, steel and repairs on fence. Arbors and chain link parts can be found at Pierce Fence as well.
    Invisible fence.

    Contact information

    5751 N. Dupont Hwy, Dover, DE 19901

    www.piercefence.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    10:30 AM - 2:00 PM