Dover Handyman Service LLC

unknown

unknown

not sure if he is still in the business, have not been able to contact.  Too bad he does great work.

He did a very good job and worked quickly over two evenings for approximately 1.5 hours each day.

The owner was contracted to install porch columns and to construct/install custom porch screens in early July.  I was told the project would take approximately a day and a half and that the work would be completed within a few weeks.  On at least six different occasions the owner of the business failed to show at my house without any type of phone call.   After weeks of repeated phone calls to the owner (and him providing me with a variety of excuses), he finally showed up at my house and began installing the screens.  He showed up for an hour or two on three or four different occasions over a couple of weeks to get the screens installed (was initially told this would be done on one visit in half a day).   It then took repeated phone calls for the individual to respond back to me about installing the porch columns.  This was now early September.  He was given an approximately $1000 deposit in July to order four custom columns.  I then discovered that the owner purchased four inexpensive columns over the counter at a local supply store after he told me that he had ordered the custom columns in July.  The owner was going to try and install these inexpensive columns and pass them off as the custom columns. I was finally able to recover my deposit for the columns at the end of September.   It should also be noted that the screens were not constructed or installed properly. After two weeks, two of them fell out and were damaged.   I would not recommend this company !

I am now going through a nightmare trying to get the $2500 deposit back from this person. Ryan has continued to make excuses and has not shown up on multiple dates to complete the work that he agreed via our contract together, I must now resort to take legal action to resolve this matter. Furthermore, I fully intend to contact the Delaware Better Business Bureau and lodge a complaint against Ryan Cooper and Dover Handyman LLC. I have more than ample documentation to support my claim. Also, because it seems that he simply refuses to contact me with nothing but excuses, I also intend to contact our local news affiliates to do a segment regarding the local citizens who are taken advantage of by local businesses. I am confident that once they are contacted, receive the documentation, and have their cameras at my home to see the condition he has left my deck in for the last 45+ days, that it will draw some serious interest. I fully intend to give him negative feedback / reviews on any and all websites so that others may avoid the service, or lack thereof, that I have received through Ryan Cooper and Dover Handyman LLC.

Final repair is pendng due to weather.  I will complete details at a later time.