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CARL KING INC

Heating and Air Conditioning, Propane Sales Services, Air Duct Cleaning,

About us

Serving Central and Southern Delaware since 1947, Carl King Energy Services offers propane, heating oil, and kerosene delivery to go along with fuels for farms and businesses. Carl King Energy now offers a full service Heating & AC Division for repairs, installations, and maintenance.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Heating and AC Service. Propane, Heating Oil, Kerosene, Gasoline, and Diesel Fuels

Services we don't offer

Plumbing

Amenities

Senior Discount

.04

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.4
responsiveness
4.3
punctuality
4.6
Showing 1-9 of 9 reviews

Chris G.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They replaced a part on the furnace.
Description of Work: We used Carl King for furnace service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$290

Chris G.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time and performed the service quickly and efficiently. They explained a number of items about the equipment since this is our first house with oil heat.
Description of Work: Tune-up on furnace and AC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$295

Janis R.
08/2015
2.0
heating & air conditioning/hvac
  + -1 more
The technicians that serviced our furnace and replaced expensive parts that probably did not need to be replaced were not competent. It was also difficult to get billing issues resolved. The only way we received any satisfaction was after we filed a formal complaint with BBB. After that, we did receive compensation so we did not have to pay for parts that were unnecessarily replaced. I would never deal with this company again.
Description of Work: Serviced and "repaired" oil heating furnace.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$700

Response from CARL KING INC
We appreciate the customer's feedback and our goal is to deliver 100% customer satisfaction. We are committed to maintaining our A+ Rating with the BBB.

Alan S.
03/2014
5.0
air duct cleaning
  + -1 more
Was having difficulty with billing however they eventually responded to resolve my issue.
Description of Work: Great service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan S.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
Techs are great. Quality product. Oil delivery is always on time. Their billing department leaves a lot to be desired.
Description of Work: New heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Response from CARL KING INC
Thank you for the feedback regarding the billing issues. We will strive to regain your trust moving forward.

Dorothy D.
04/2013
5.0
heating & air conditioning/hvac, propane sales
  + 0 more
Gave me a budget so I could pay every month.
Description of Work: They come to deliver after a cold weather so to be sure we don't run out of fuel.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from CARL KING INC
We appreciate the feedback. Please let us know how we can improve our services.

Phyllis M.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
We couldn't be more pleased with Carl King and plan to stay with their company.
Description of Work: We had been with another company for ~35 yrs. Their cleaning and maintaining of our furnace (which we bought from them) was awful. They had only one tech familiar w/our furnace; and, when he left the company, it ran horribly. We switched to Carl King, who had no problem cleaning and fine tuning the furnace to run at maximum efficiency. We also buy our fuel oil from them on a budget plan that is head and shoulders above our previous provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CARL KING INC
We appreciate your kind thoughts!

James L.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
Those who use oil for their heating these days wouldn't be too happy with their service providers because of fuel prices. They are great. They installed the oil burner I have now 11 years ago. It was a nice job. The oil burner and the boiler at the back looks nice. They were very helpful in fixing some problems with the old piping arrangement with the fuel oil. I am just really satisfied with them. I would rate them a little low on price and it is because of the function of the market price and I would not rate anyone high on fuel prices right now.
Description of Work: I use Carl King Inc for heating and AC. I get an annual inspection of both my boiler and my air conditioner. He has been my fuel oil provider for 11 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William N.
02/2012
5.0
heating & air conditioning/hvac, air duct cleaning, propane sales
  + 1 more
We went with them because they were a propane company. They're excellent. The furnace is well balanced and the heat is really good. We've been happy with them. They're willing to bend over backwards to please us.
Description of Work: We had a new heater put in. They installed the duct work, heater, and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1400 E LEBANON RD, Dover, DE 19901

    griffithoil.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Propane Sales Services,
    Air Duct Cleaning,
    Heating Oil

    FAQ

    CARL KING INC is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    CARL KING INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, CARL KING INC does not offer free project estimates.
    Yes, CARL KING INC offers eco-friendly accreditations.
    No, CARL KING INC does not offer a senior discount.
    Yes, CARL KING INC offers emergency services.
    No, CARL KING INC does not offer warranties.
    CARL KING INC offers the following services: Heating and AC Service. Propane, Heating Oil, Kerosene, Gasoline, and Diesel Fuels
    Plumbing

    Contact information

    1400 E LEBANON RD, Dover, DE 19901

    griffithoil.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed