Best Choice Flooring, LLC

epoxy flooring contractor, floor cleaner, concrete repair contractor,

About us

Best Choice Flooring is your local flooring specialist! We pride ourselves on the quality of the work we do & strive to exceed customer expectations. Also licensed in New Castle County.

Business highlights

26 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.660 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
5%
3
0%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.6
responsiveness
4.6
Showing 1-25 of 60 reviews

john a.
01/2023
5.0
i was pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeff B.
11/2021
5.0
What an amazing transformation of my flooring. Mike put his heart and soul into this job. It required a lot of sanding and then coating with polyurethane. During the process, Mike kept me in the loop as to what he was doing. In fact, he put down three different stains for me to decide which one I thought would look the best. I went with the natural look. I would highly recommend Best Choice flooring for all of your flooring needs. The finished product was amazing, from the color, coating, to the trim that he put down. Mike started the job and worked on the job until it was completed.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

ruth j.
04/2019
5.0
They did a great job . Filled in all cracks and the floor it looks amazing when finished! I d hire them again ! They cleaned up everything hardly any dust ! You may be taken back by 1 bad review on here but I would say I Did NOT find anything that would make me hesitate hiring them or recommending them to my friends and neighbors!!! Great job guys

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Juanyao H.
02/2019
1.0
Worst choice flooring: First, I would ask any potential customer to stay away from this guy. He installed hardwood on the 1st and 2nd floor of my house and overall I am satisfied when this is done by Christmas. There are few issues but he agrees to fix so I paid him per his request. He left the stairs unfinished. (The total cost is 20000, at this point, I have paid him 17500. The remaining 2,500 dollars should be due after the stairs are done according to our agreement). He explained to me that the treads and risers will be ready a few days later since the machine is down and it would take a few days to have it fixed. However, ever since that I have much difficulty in contacting him. He did not come back to take care of the flaws as he has promised. Text him, no reply; called him, no answer. Even if he eventually replied after I wait for half months, his good attitude went downhill by blaming me for everything I did: Texting him in the evening (between 8 pm to 10 pm) which he defines as inappropriate, keep asking him the same questions about the available date of the treads and risers. He is very rude and obviously tried to scare me away. Finally, when the treads are ready he asked to pay him 1695 dollars before he can come to put them to my stair. This is against our agreement. I told him I can pay him only after he finishes the whole project; however, he rejected and even threatened me by putting a mechanic lien on my house. As a customer, I never delayed my payment to him. I tried my best to be reasonable. There are some flaws in his work but I still paid him on time in hope for that he could treat me in fair as well. I need to work at my company so I can only ask him questions when I come back. I ask him project-related questions by texting usually between 7 and 10 pm but he blames me for disturbing his life by doing so. I asked him several times when he could get the treads and risers ready but he shout at me in a rude way, blaming me for asking him the same questions again. At the meantime, he refused to come back to fix any flaws in his work as he had promised before he is paid. He never wishes to help you proactively once you paid him before you are satisfied. He always emphasizes that he has been in this industry for 20 years but his ethics obviously is not proportional to his experience. Stay away from this shameless scammer, read the text messages between us (I upload them at yelp) and you judge who is right and who is wrong.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Stephan L.
04/2018
5.0
Finished on time, on budget and made pricing clear with good results

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark W.
03/2018
5.0
Our last coat (3rd) of polyurethane went on today and we literally just spent 15 minutes walking around our house and admiring the absolute beautiful job that Best Choice did with our floors. Easily the best upgrade to our home we could have done. Other companies that quoted us said that they would not be able to get the bevels out of the pre treated boards installed in our house or get the color we wanted because of that. Best Choice Flooring not only was able to achieve that beautifully but at also a competitive price. Already recommending them to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anand M.
04/2017
4.7
Hardwood floor installation Job was done in a prompt fashion. Reasonable pricing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary P.
01/2017
5.0
My bamboo flooring was damaged with a flood of water. Mike and his team worked hard to replace the damaged floor. Their work is superb. You would never know there had been a flood. I would highly recommend them for their expertise, customer service, and the speed and efficiency with which they worked. They are also very polite and are easy to communicate with. I don't think you'll find a better company anywhere else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Indira I.
12/2016
5.0
Mike and his team did a fabulous job with my floors.It almost looks like brand new.Very prompt,has excellent skills of the job,was very detailed about what could be expected,reasonable in pricing compared to other contractors.Completed the job with perfection on whatever has been agreed upon.I'm very pleased and would hire again,also recommend for sure.....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorraine M.
09/2016
5.0
I was over the top pleased with the job Mike did to transform my wood floors that I thought couldn't be saved into beautiful look like new floors. Mike was prompt, responsive and did the job to perfection. I absolutely recommend Mike to anyone looking to refinish their hardwood floors!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emily W.
07/2016
5.0
Mike and staff were great! We are very pleased with our floors, they turned out great! Mike was dedicated to our project and went above and beyond to finish it in a timely fashion so we would move in to our new home. Very pleased, Would definitely recommend! Thanks Mike and staff!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Paul F.
05/2016
5.0
we were very impressed by the quality of work and attention to detail. Mike also was very flexible about timing the installation and addressed all of our concerns thoroughly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
03/2016
5.0
Mike's proposal was way below the other contractors I interviewed so I was a little skeptical but I hired him because of his reviews. It was one of the best decisions I ever made! He did an outstanding job of installing our vinyl plank flooring and the ceramic tile in our two bathrooms. Weather held him back but he worked Saturday and Sunday to get the job done. Hire Best Choice Flooring and you'll get great value for your money!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven D.
02/2016
5.0
We took down two walls between our living room and dining room which left a couple of large gaps in the floor. I called Them they came out gave me a very good price and a couple of days later replaced all the missing hardwood and sanded the floor. If I did not know where the walls came down I would never know were they replace the missing hardwood. They did just a great job on the repair. If you are looking for real professional here they are.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keiron B.
11/2015
5.0
They sanded, stained and refinished all of our wood floors. The work was done carefully, timely and cleanly. The floors look beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carla H.
03/2015
5.0
The team refinished our living room, dining room, study, and entrance room floors. Mike and George worked very hard , were clean and neat, and completed the job in a timely manner. Always on time. Mike was truthful about pre-existing issues in our 1890 heart pine floors, and we knew the floors would look beautiful but rustic. They look gorgeous! Our friends are amazed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harry Z.
03/2015
4.5
They installed hardwood floors on almost all our first floor and our upstairs hallway. The quality of their work was outstanding. They were very clean in their work and did a few extras to give the job that final touch. For example our French doors between our family room and living room always rubbed our old carpet and would have done the same on our hardwoods. Without us asking Mike addressed that issue. Would hire him again to do other floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

james l.
02/2015
5.0
MIKE DID A GREAT JOB REFINISHING OUR HARDWOOD FLOORS. ALL WORK WAS DONE IN A TIMELY MANER

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patrick G.
02/2015
5.0
The team was really outstanding. They were on time every day and the floor is beautiful. I will recommend the company/ service to to all my neighbors. Mike made a hard job look great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Victor c.
02/2015
5.0
Very nice person,that does great work.Will hire him again for future projects

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carole R.
01/2015
1.5
Left stain on the white trim around door, did not fill it the nail holes, stain not even and drips left on bullnose, did not install the room separators, left stain on brand new hardwood floor in dining room. Have pictures available. Reporting to BBB. Very unprofessional on the phone. Don't pay until job is complete!

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
0.5


Joseph S.
09/2014
2.0
Mike was initially responsive & timely. The 1st floor came out great and Mike's suggestion to put hardwood on the stairs was a great idea and looks great. OK, so for the bad, I made the mistake of paying Mike before he was finished. There are three outstanding issues, The top of the stairs is loose, the transition between the hall and bathroom is missing, and the heat exchange in 1 room was cut too big and now there is a 1/2 in hole in the floor. I tried multiple times to get Mike to come back and finish with no luck. I cannot recommend him until the work is completed.

Rating CategoryRating out of 5
quality
2.5
value
3.0
responsiveness
1.5

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Contact information

271 Berwick Lane, Dover, DE 19904

http://bestchoiceflooring.net

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

epoxy flooring contractor,
floor cleaner,
concrete repair contractor,
hardwood floor specialist,
stamped concrete contractor

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Best Choice Flooring, LLC accepts the following forms of payment: CreditCard
Yes, Best Choice Flooring, LLC offers free project estimates.
No, Best Choice Flooring, LLC does not offer eco-friendly accreditations.
No, Best Choice Flooring, LLC does not offer a senior discount.
No, Best Choice Flooring, LLC does not offer emergency services.
No, Best Choice Flooring, LLC does not offer warranties.

Contact information

271 Berwick Lane, Dover, DE 19904

http://bestchoiceflooring.net

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed