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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com. Additional address - PO Box 195, Marlborough MA 01752.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, furniture & leather, air duct, area rugs & tile & grout cleaning, autos, boats & RVs, water damage restoration & hardwood floor cleaning.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.5141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
10%
3
5%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 141 reviews

Rodney W.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice J.
07/2016
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Mrs. J. S. W.
06/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: The Stanley Steemer technicians arrived on time and went right to work. They moved the furniture as needed.They gave extra attention to the carpet on the stair case. They worked as a team and concentrated on the task at hand. They were very professional and there was no talking or playing around. When they completed the job, the carpet looked great! I was so pleased that I gave each of them a tip and told them that I would have them come back to clean the carpet again next fall. |
Rating CategoryRating out of 5
Yes, I recommend this pro

Taquita M.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Taquita M.
05/2016
5.0
upholstery cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brenda M.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They came when they said the would, did what they said they were going to do. Communicated openly, supportive, and effectively. Check in everyday. Called before they came out. Very sensitive to our needs and respectful of our home.
Rating CategoryRating out of 5
Yes, I recommend this pro

michael P.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth B.
01/2016
1.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

Carolyn S.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: good friendly service
Rating CategoryRating out of 5
Yes, I recommend this pro

Leonard D.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They came and steam cleaned the carpets. They did a marvelous job, the carpets are white and looked brand new. I was very satisfied since they were both prompt and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Chrisitine M.
11/2015
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great attitude until I pointed out that they had damaged my wood floors.
Rating CategoryRating out of 5

Patrice T.
10/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

raymond C.
09/2015
2.0
air duct cleaning
  + -1 more
unknown
Description of Work: Ad says $50.00 off full cleaning of air duct system. Old air handler was removed for replacement making duct cleaning easier. $ 50.00 coupon was not honored. Told tech I would give poor review. Said he did not care. Stay away.
Rating CategoryRating out of 5

De orah C.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Lisa G.
08/2015
3.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: I just wanted my basement rug cleaned... Before I knew it, the guy was adding on different services. What started off as a 350$ service turned into a $1000. I blame myself for not demanding a written estimate everytime he opened his mouth... In the end, once the rug dried a day or two later, it doesn't look all that much better. Just be careful. They are very good at selling you what you don't need and making it sound as if they are doing you a favor. I learned my lesson the expensive way!!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$1,000

Linda R.
08/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Never returned email. Never responded to quote request.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Stanley Steemer
Sorry for the dissatisfaction with the scheduling process. For convenience we do offer online scheduling at our website Stanleysteemer.com Our customer service reps are available 24/7 at 1-800-STEEMER (783-3637). You can always reach out to my email at Eric.farrell@steemer.com. I'm not sure where your first email was directed. If we could have the opportunity again in the future we would love to service you.

Kathy M.
08/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned carpets- entire condo.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Katherine M.
08/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

David N.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The crew worked efficiently and carefully and completed the work as expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

M Leonard B.
06/2015
1.0
carpet cleaners, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Cleaned carpets, rugs and runners on three levels. Did not spend enough time on spotting, and time spent altogether not adequate to do a thorough job. VERY HIGH pressure to do extra spotting and stain treatment, both thought to be included in telephone-quoted price. Very polite and pleasant young men providing service, and once they had set up their equipment and started working, found it difficult to reject pressure for "extras." Company definitely a "bait-and-switch" operation with well-trained personnel in such reprehensible techniques.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$400

Robin O.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: clean rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shayla H.
06/2015
4.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Peggy B.
05/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were polite and did a good but not perfect job cleaning my tile and grout. The problem was that I paid for sealant, and could see no evidence that it was applied even though they claimed they did it while I wasn't looking. That being said, they're price was the lowest.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$400

Cynthia H.
05/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets and bathroom tiles

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Mark M.
05/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned rugs in 4 rooms, steps, and hallway. Put scotchgard on rugs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

1 Gerald Ct Suite 1, Delmar, DE 19940

http://www.stanleysteemer.com/Home.aspx

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Air Duct Cleaning,
Dryer Vent Cleaning,
Upholstering - Boat & Auto,
Roofing,
Water & Smoke Damage,
Lawn Fertilization & Treatment

FAQ

Stanley Steemer is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Stanley Steemer does not offer free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet, furniture & leather, air duct, area rugs & tile & grout cleaning, autos, boats & RVs, water damage restoration & hardwood floor cleaning.

Contact information

1 Gerald Ct Suite 1, Delmar, DE 19940

http://www.stanleysteemer.com/Home.aspx

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM