Stanley Steemer of Delmarva

Excellent service and excellent experience in every way.

The technician was very personable and professional. I felt that he went the extra mile to do a great job. As a result, drying time has been greatly reduced.

The reps were efficient and did a great job. Also, will follow up in 4-6 years, which means I do not have to track the time frame.

Very professional and suggested new cover for vent.

Super nice technician, professional customer service, would highly recommend them.

I have mixed reviews for my dryer vent cleaning. The tech was personable and very professional and did clean the vent. I would give him 5 stars for his customer services, and for the work he actually did. However, the sales person that contacted me told me: "Not only do our technicians clean the exhaust line, but the also clean the internal components of the dryer from the lint trap to the exhaust port." The dryer still did not work properly after the cleaning and I called in an appliance technician. At the base of the lint trap was a massive clog of lint. Upon removal of that, the dryer works fine. It was apparent that the internal components were not cleaned as promised. I reached out to her with my concerns and never heard back. I have no complaints regarding the technician who came out, but am very disappointed that I was promised something else by the business manager and my complaint was never acknowledged. I will not be using them again, but if you only need the external vent cleaned, they will be fine.

Two technicians came, replaced my flex duct at my request and cleaned the duct. They were on time and pleasant

Professional

very professional explained all they were doing

.

Nice people

Most professional.Cleaned up well.....

pefect

no comment provided

Scheduling was easy, the techs called when they were on their way, and they cleaned the vents efficiently.

Had no idea that Stanley Steamer cleaned dryer vent. Did an excellent job!!

They were quick, curtious and respected my home. I will definitely use their vent cleaning service and recommend them to others.

They found an unknown problem which they certainly could have not disclosed. It was more work and was covered in the cost without additional charge. They had to go up into the attic on a hot hot day to fix the problem. I asked if they had a cage for the outside vent ad the other had broken and we were unaware. We did pay for that which was fine. We would have had to buy one and hope we could get it on. So the few extra dollars was well worth it. They were totally neat and clean. We were very very happy.

Tyler and Aaron came out within two hours of my call. Not only did they clean my dryer vent, they actually removed a section of the flexible duct that had a hole in it and then reattached it. Nice, friendly, professional. Would definitely recommend!

Super fast service. Was able to come out the same day!!!

Techs very professional and knowledgeable. Highly recommend them.

Very good job!