Allpower Generator

I found All Power to be extremely thorough. They did a complete assessment of our needs, wrote an exact estimate, completed the job on schedule with the utmost respect for my property. They showed us how our generator operates and low and behold a month after installing it our power went off and immediately our generator when on! Thank God! I am so thankful I selected the right company. I also have a contract to keep my generator maintained throughout the year. My husband and I are not the least bit mechanical so I was thankful they would do a health check and add oil, etc so we know it will work every time we need it. Living in Chester Country we get our fair share of outages. I have heard many horror stories from my neighbors, so do your due diligence! I would and have recommend All Power Generator!

Started project in warmer weather in Oct. All Power worked with my gas and electrical teams to design the natural gas and electrical interfaces (I have Solar panels!) The assisted with the siting to assure code compliance and specified the required gas line needed to power the system. Once the pad was poured, they set the generator in place and supervised the gas connections and installed th automatic transfer switch. Their electrician made the connections. When all was ready, they came out to complete the installation with a thorough system run and check. I highly recommend using them for any similar job!

I have had a Kohler generator that was installed by an electrical contractor years ago. We lose power 2 to 4 times a year. The contractor that installed it was never able to assist when we had issues, which were many. I googled ACTUAL generator companies and found AllPower Generator. Thank God, I did! We were not a customer but they agreed to come see if they can FINALLY get our generator running consistently during a power outage. Apparently our electrical contractor had improperly installed it which caused it to constantly shut down. AllPower corrected the problem and for the first time our generator ran for days just when we needed it the most. I could have been hostage to the repair bill since we were in the dark. The bill was very reasonable and the repair took only a few hours. We have since had another power outage and our generator came on seamlessly! Finally our investment paid off. Their mechanic and his helper was knowledge, courteous and respectful of our time and property. I now have a maintenance agreement with AllPower which was fairly inexpensive to keep our generator is proper working on for the next outage (ugh). I would and actually have recommend this company and wish that I had them install our generator to begin with!

I have had a Kohler generator that was installed by an electrical contractor years ago. We lose power 2 to 4 times a year. The contractor that installed it was neverable to assist when we had issues, which were many. I googled ACTUAL generator companies and found AllPower Generator. Thank God, I did! We were not a customer but they agreed to come see if they can FINALLY get our generator running consistently during a power outage. Apparently our electrical contractor had improperly installed it which caused it to constantly shut down. AllPower corrected the problem and for the first time our generator ran for days just when we needed it the most. I could have been hostage to the repair bill since we were in the dark. The bill was very reasonable and the repair took only a few hours. We have since had another power outage and our generator came on seamlessly! Finally our investment paid off. Their mechanic and his helper was knowledge, courteous and respectful of our time and property. I now have a maintenance agreement with AllPower which was fairly inexpensive to keep our generator is proper working on for the next outage (ugh). I would and actually have recommend this company and wish that I had them install our generator to begin with!

I have a GE generator that worked flawless for 2 years. All of a sudden, it stopped working during my last power outage. My brother used this company to service his generator so I had them come out. The 1st time the repairman came out I was charged over $300 and he left with my generator still..broken. I agreed to a service contract for an additional $500 and the same tech came out and left with the generator still issuing error messages. I think I'm pretty liberal when it comes to repairmen, but when I've paid $750 and my unit is still broken I, as a consumer, am not pleased. I called a certified GE tech, and after 6 hours of work it is now back in shape. Although I am still contracted to AllPower, I have no faith in this company. I find it truly unprofessional to leave a repair job telling the customer "it should work" They did not take the time to work the problem, and did not do any due diligence as to what the problem was. This company is off my list and I advise all to avoid them - they will leave without fixing the problem...

The provided the service per their contract for 2 calls a year for $400 per year. Their mechanics are very nice an knowledgeable. I had a problem with my transfer switch and it was smoking (not related to their work) and I called them because they are my maintenance people asking for advice on what to do. All I got was CYA stuff like "we didn't install the generator" and "call an electrician". All I really wanted was some advice on what to do in the moment and to have someone come out and look at it. Then I got all this "the service call is going to be $125 etc" which is all fine and I am more than willing to pay for service, but I want to receive that service from someone who is responsive and caring. They sent out a mechanic and he did a great job and was a nice guy and I paid for the call. I asked for a quote for a new generator and replacement of my transfer switch and I did not get a call back. I followed up and left a message and still did not receive a quote. Maybe it is unrealistic on my part that when I pay $400 a year for a service relationship for several years that the people I pay that to would be there for me in a time of need and not just playing defense. They do fine work and their mechanics are great guys, and they showed up 2x a year for an oil change, but I would have thought my $400 a year would have bought more when the chips were down.