Graydie Welding

Had trwo front railings installed. The guys did an excellent job on them, no issues at all. This is a great company. I live in Pennsylvania nd the company is in Delaware and came to our neighborhood and installed several railings. If I needed any railing done in the future this is who I would use, no question.

After 7 years without a railing for my brick 3-step entrance to my studio (that, by code, doesn't need a railing), I found Bryan in a local business Facebook group. I commented on a 2-year-old post on Christmas evening, and by the next day, he'd made arrangements to come to my studio to build me a handrail. Two days later, he came and completed the job within 2 hours. He charged me a reasonable rate for the job and even returned after winter was over to touch up the spray paint and double-check the job. Thank you, Bryan, for restoring my faith! You did a FANTASTIC job!

I wasn’t going to give Graydie Welding a bad review because I didn’t want to hurt their business, however, after reading what Brian wrote about me on Facebook defaming me and all of the replies, I felt it necessary to let everyone know what really happened. Two weeks prior to the front railing getting installed I had my porch and walkway completely rebuilt at a cost of almost $15,000. I had hired them to do my front and rear railings. The front would be done first followed by the rear a month later. When they installed the front railing, they ruined my brand-new concrete porch because they did not take all of the necessary precautions to protect it, even though I voiced my concern a few times about the burns on the concrete and Michael said it would come out with water. Even when it came time to painting, I asked Michael not to direct the spray can down where it would get on the concrete and he said he wouldn’t do that and only uses the spray can for getting underneath the top of the railing; that was a lie because I saw him on my RING camera (I guess they didn’t realize I had cameras) directing the spray can down towards the concrete and went outside immediately to ask him not to do that. The next day I reached out to Amy about the damage and provided these pictures and told her this is the damage caused by their negligence and you can see this damage on the entire porch & stairs. After she spoke with Brian, she said Brian wanted to make things right by refunding me all of my money and asked to be given the opportunity to get the stains out. I was at a loss for words because first I never even mentioned wanting any money back, I just wanted it fixed. So, I asked her if she was sure and she said yes that Brian wanted to make things right and refund me all of my money. I was extremely surprised and grateful. Also, Amy came out with Curtis and they tried to remove all of the stains as best as possible but there were a few that still would not come out and I have them covered with potted plants. I was so moved and impressed by the accountability they had taken only for them to leave an extremely bad taste in my mouth a month later when the back railing was supposed to be installed. After the debacle with the front railing, I had made sure they would still be doing the rear railing at the price originally quoted and even removed the existing railing and had the necessary bricks replaced, at Brian’s request, 2 weeks prior to the rear railing being installed. The day the rear railing was to be installed; Amy advised Brian and Michael would be coming out to do the install. I saw Brian drive up, take pictures, and then drive away. Next thing I get is a phone call from Amy saying that Brian was there and that Brian said he will not install the rear railing because he felt I took advantage of him!?!?! When I asked Amy, who met me in person and we’ve spoken numerous times over the phone, if I ever gave the impression that I was taking advantage of Brian or asked for any money back, she said no. I then told her that Brian now put me in a worse situation because I would have never removed my existing rear railing if I knew he had no intention to install the new one. Then to add further insult to injury, Amy called me a 2nd time to say that Brian said he will only do the rear railing if I give him the money back for the front railing minus $1,000 first. Are you kidding me?!?!? At that point, I decided not to have them do anything else for me. Then I received a 3rd call telling me that Brian will install the rear railing for me but I would have to wait a week. I told them thank you, but no thank you because now I didn’t trust them and didn’t want anything else to do with them. So, I would like to point out how first, I’m falsely accused of taking advantage. Then he changes his mind and said he’ll do the work if I give him the money back minus $1000. Then he changes his mind a third time and said he will do the work. I would also like to point out that upon further inspection of the work done, I also discovered the spokes are not evenly spaced out, the bottom spoke that runs all along the railing is the wrong type of spoke to have used, & parts of the top spoke have bends in them. So, in conclusion, would you want to do business with Graydie Welding????? If you do, GOOD LUCK!

Brian Bachman is the owner/designer of the company. He arrived on time and did a fantastic job installing the railing, which is so attractive outside our home (pictures are on his website). Brian is an artist who creates beautiful designs in steel, not only railing and fences. He loves his work and is very particular to make sure it's done well, using the best materials. Our job was a small one, and we had been having a hard time finding someone to do it. The only other estimate we got was for about $1,000 for this job, using stock railing that we specifically did not want. Brian pointed us toward interesting options at reasonable prices. We love the outcome, and our neighbors love it, too. We will surely call on him again - now I want wrought ironwork everywhere - and I wholeheartedly recommend him. He serves all of Delaware as well as New Jersey and Pennsylvania.