Service Master

Appliance Repair, Heating and Air Conditioning, Insurance Agencies

About us

Montgomery co ph:301-579-3488/DC phone:202-480-2583 Nothern VA: 703-822-5030 Service Master is a local, family-owned-and-operated company. We repair all makes and models of household appliances, both gas and electric appliances. Our technicians are factory trained and certified. We also offer Heating & A/C services. Not to forget the garbage disposals and water heaters.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

HVAC Services. Electrical. Appliance Repair.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6627 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
4%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 551-627 of 627 reviews

Janelle G.
06/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: They performed an assessment for a malfunctioning stove and concluded that they couldn't fix the problem because they didn't know what the problem. They suggested that I call an electrician because it might be an electrical problem.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Stephen M.
06/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: No work performed. Company could not order parts for the specific brand, but they told me right away (with prompting by me) that they would not be able to work on my range.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kimberly M.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Frig repair |Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Annegrit U.
06/2015
5.0
appliance repair
  + -1 more
Seems to be ok now
Description of Work: Clear dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

PETER M.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nicholas J.
06/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Service repairman arrived during 9am - noon time window on May 19 and diagnosed the problem quickly, which was that a safety thermostat in the heating unit of the GE dryer had finally failed. However, he did not have the part. He purchased the part that evening and arrived the next day during the 9am -- noon window for the installation. Dryer now works perfectly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$135

Cathleen C.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Serviced two appliances. They provided high quality services and worked to ensure that the cost of the repairs was as economical as possible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine B.
06/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$150

ALEXANDRA R.
06/2015
4.0
appliance repair
  + -1 more
went well.
Description of Work: move one knob over

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Kevin M.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Services performed as advertised. Malfunctioning firgidaire gas stove repaired on the spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Ram P.
05/2015
5.0
appliance repair
  + -1 more
Quick, expert service.
Description of Work: Fix Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Richard L.
05/2015
5.0
appliance repair
  + -1 more
It went very well in total.
Description of Work: Repaired the dryer on a Samsung Washer/Dryer combination.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Pamela J.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service Master sent a repairman to my house on the date and at the appointed time. The repairman was knowledgeable and determined that the appliance did not have any technical problems. We could not duplicate the issue and there is no problem with the operation of the appliance. So I paid the repairman for a normal service call. He was at my house for less that 5 minutes. I did not need nor did I use the deal that I purchased and would like to get a refund.
Rating CategoryRating out of 5
Yes, I recommend this pro

Martha D.
05/2015
4.0
Uncategorized
  + -1 more
.
Description of Work: Company wasn't able to perform the services that were advertised in the big deal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brenda J.
05/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced gas element in stove.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Barbara D.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced pulley in dryer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

David L.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: replaced part in fridge water dispenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert J.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Caryn B.
04/2015
1.0
appliance repair
  + -1 more
Very badly.
Description of Work: Nothing. Was supposed to fix my washing machine but never showed up to scheduled appointment.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$135

Response from Service Master
Before giving us F please check your message we did left you a message on Angie's message center to confirm your appointment but you never responded back. There is no way we would know if you still need the service or not. Please check your message. Thank you

James C.
04/2015
5.0
appliance repair
  + -1 more
Very smoothly.
Description of Work: Repaired heating element in the oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Janice J.
04/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Analyze problem with refrigerator ice maker component.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$135

Elisa Z.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$365

Eileen H.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I purchased the Big Deal for large appliance repair. The provider got back to me immediately and I was able to schedule service for the next business day. The technician arrived promptly and was able to diagnose and repair the issue with my dishwasher. The Big Deal covered the labor and I purchased a needed part at the time of service. I thought the cost was very reasonable and the technician was courteous and professional. I would definitely use them again for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Missy C.
03/2015
4.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$155

JANICE W.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I purchased a deal for $135 for a large appliance repair. They did it well. They came out promptly and diagnosed it properly. He got the part and fixed it. It’s done and I’ve heard no problems.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

unknown, Washington, DC 20002

www.myservicemasters.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Insurance Agencies

FAQ

Service Master is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Service Master accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Service Master does not offer free project estimates.
Yes, Service Master offers eco-friendly accreditations.
No, Service Master does not offer a senior discount.
Yes, Service Master offers emergency services.
No, Service Master does not offer warranties.
Service Master offers the following services: HVAC Services. Electrical. Appliance Repair.

Contact information

unknown, Washington, DC 20002

www.myservicemasters.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM