Service Master

Appliance Repair, Heating and Air Conditioning, Insurance Agencies

About us

Montgomery co ph:301-579-3488/DC phone:202-480-2583 Nothern VA: 703-822-5030 Service Master is a local, family-owned-and-operated company. We repair all makes and models of household appliances, both gas and electric appliances. Our technicians are factory trained and certified. We also offer Heating & A/C services. Not to forget the garbage disposals and water heaters.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

HVAC Services. Electrical. Appliance Repair.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6627 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
4%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 401-425 of 627 reviews

Saundra H.
10/2020
5.0
appliance repair
  + -1 more
Very well!
Description of Work: Replace the ice maker in the GE refrigerator.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ellen S.
01/2020
5.0
appliance repair
  + -1 more
Issue fixed.
Description of Work: Dishwasher repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Amy M.
09/2019
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Easy and seamless
Description of Work: New Freon and coil for HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Geneva-Veronica F.
08/2019
5.0
appliance repair
  + -1 more
Went very well.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Thomas G.
08/2019
1.0
appliance repair
  + -1 more
They never called back.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
responsiveness
1.0


Response from Service Master
Hi, We do not have your information in our system. Did you call us before posting the review to make sure that you schedule an appointment with us? Manny Singh

Brian B.
07/2019
5.0
appliance repair
  + -1 more
Problem solved.
Description of Work: Dishwasher problem

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
04/2019
5.0
appliance repair
  + -1 more
Repair was quick and efficient
Description of Work: Gas oven was not lighting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mariuccia M.
09/2018
5.0
appliance repair, small appliance repair
  + 0 more
GOOD AND NICE
Description of Work: COOKTOP INSTALLATION

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Brian W.
08/2018
5.0
appliance repair
  + -1 more
Went well - quickly diagnosed.
Description of Work: Fridge inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelley W.
06/2018
5.0
appliance repair
  + -1 more
Quick, efficient, and pleasant.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Barry G.
05/2018
5.0
appliance repair
  + -1 more
Fixed problem.
Description of Work: repair ice maker in freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chris Q.
01/2018
5.0
appliance repair
  + -1 more
Extremely professional
Description of Work: Appliance repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$785

James N.
10/2017
5.0
appliance repair
  + -1 more
Quick and successful
Description of Work: Washing machine needed new part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Leslie M.
09/2017
5.0
appliance repair
  + -1 more
See above.
Description of Work: Had a water leak in vicinity of washing machine. Turned out not to be the source of the problem, but working together, we diagnosed it! Lucky didn’t have a “repair” to do so hard to grade on that. However, I was happy with the quick response and professionalism!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amal P.
09/2017
5.0
appliance repair
  + -1 more
Really well.
Description of Work: We had a clothes dryer that was turning off after only two minutes each time and a garbage disposal that wasn't working at all. Lucky, the technician, was on time, very friendly and helpful, and fixed things fairly quickly without any fuss. He also advised as to how these same problems could possibly be handled ourselves in the first instance, calling them only if those preventative steps didn't do the trick. Very cool!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

LOREN P.
09/2017
5.0
appliance repair
  + -1 more
It went fine
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandra J.
09/2017
3.0
appliance repair
  + -1 more
OK, BUT NOT A GREAT LASTING JOB.
Description of Work: Repair a washer/dryer set making loud noises
Rating CategoryRating out of 5

AJ C.
08/2017
5.0
appliance repair
  + -1 more
very well.
Description of Work: crack in icemaker water line

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary H.
08/2017
5.0
appliance repair
  + -1 more
Polite on the phone .
Description of Work: work was not done because when I called for an appt I was politely told that they no longer service my area in Rockville MD. They have in the past. Now I need to get my refund back from Angies since I purchased a coupon.

Rating CategoryRating out of 5
professionalism
5.0


Beth R.
07/2017
5.0
appliance repair
  + -1 more
Perfectly!
Description of Work: The drain pump needed to be replaced on our front loading washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meredith Z.
07/2017
5.0
appliance repair
  + -1 more
Fine. Work completed as requested
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea B.
06/2017
1.0
appliance repair
  + -1 more
Not great, bob.
Description of Work: These guys are unprofessional and rude. I had an appointment between 1 - 4pm. Technician called and left a voicemail at noon wanting to come early. I called him back 8 times and he never answered. He never showed up. I called the main number and the person who answered proceeded to blame me for not calling.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Melissa G.
04/2017
5.0
appliance repair
  + -1 more
Excellent!
Description of Work: New electrical panel installation for refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

jane S.
03/2017
1.0
appliance repair
  + -1 more
Terrible -- never again
Description of Work: Booked an appointment for 10am - 1pm. At 12:15, I called to get a status (they never called me). I was told that the tech would arrive by 1pm. I told them that I had to leave that afternoon for a meeting, and could not wait longer than 1pm. At 1:20, as I was getting into my car to leave the house for a meeting, the tech arrived. No update, no call, won't use again.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Service Master
We provided you 3 hour widown, we told you that tech should be at your property approximately at 1pm. Its an estimated arrival time. Jobs, Traffic, [Member Information Removed] construction & accident can cause delays we can not predict none of these.

Fabio S.
03/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

unknown, Washington, DC 20002

www.myservicemasters.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Insurance Agencies

FAQ

Service Master is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Service Master accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Service Master does not offer free project estimates.
Yes, Service Master offers eco-friendly accreditations.
No, Service Master does not offer a senior discount.
Yes, Service Master offers emergency services.
No, Service Master does not offer warranties.
Service Master offers the following services: HVAC Services. Electrical. Appliance Repair.

Contact information

unknown, Washington, DC 20002

www.myservicemasters.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM