It takes a long time for them to call you back and set up an appointment. When you are actually in their system, it's good. After that they were prompt and professional. Replacing was a little high, but otherwise good.
Description of Work: They did a hot water installation.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$900
JANICE B.
10/2016
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
These guys are fantastic. Always really responsive. They will try to come out in a timely manner whenever you have issues. I have used them on multiple occasions and am always really happy with their work.
Description of Work: New AC installed few years back, recent AC repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew A.
11/2015
5.0
heating & air conditioning/hvac
+ -1 more
Honestly, I will coming back to these guys for any HVAC needs. They have been extremely prompt, responsive, kind, fairly price and -- most importantly -- have fixed the problem, every time. I could not recommend them more highly. You won't be disappointed. Most other competitors will charge a fee just to come out, then almost immediately recommend replacement parts. These guys come out, diagnose the problem honestly (even if that means a less costly solution) and fix the issue. Service like this is a dying practice. Let's support them all we can.
Description of Work: Fixed thermostat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael B.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
Called to inquire about an issue with my central air system. I have separate thermostats for heating and cooling and the cooling thermostat wasn't working. I have a SpacePak system in the house I recently bought. Saini explained that he normally doesn't service systems of this type but he spent a few minutes on the phone explaining a couple troubleshooting steps I could take on my own. I was able to reset the thermostat and get the system working. I really appreciate him taking the time even though there wasn't an opportunity to perform any work.
Description of Work: Help me diagnose an issue with my central AC.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Troy H.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
When we arrived home from dinner last evening, the air conditioner was running but no cool air was flowing. We called Saini to schedule an appointment. Unfortunately, they were already booked for Saturday. However, the technician spent a good bit of time with us -- and it was about 9:30 p.m. -- walking us through some potential causes of the problem. He was extremely helpful and professional. Although we did find another company to repair the unit today, we would absolutely give Saini another call if we have trouble in the future, or if we do need to replace our air conditioner.
Description of Work: Walked us through some potential causes of problems with our air conditioner.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
James P.
11/2013
5.0
heating & air conditioning/hvac
+ -1 more
I have been using them for several years, I have found them to be very reliable and responsive. They show up when I need them
Description of Work: They replaced a motor.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,251
Edward P.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
It was not working optimally. I called them Sat. morning and left a message. They responded within 15 min and there were here within 2 hours to fix it. They're always very responsive and always show up when they say they will. They are extremely knowledgeable about what they're doing. They're also always pleasant. He always tries to repair the system for me instead of pushing a new unit. He's very honest in his assessments and always gives me options.
Description of Work: They repaired my air conditioning most recently. I have used them several times in the past.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mark S.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Consulted with Sani on phone. Completed checks as suggested. That, combined with internet research on my model of furnace, allowed us to agree that the heater ignition element was the likely problem. Sani had the needed part with him on arrival. New just how to remove and reattach the mounting bracket for the heating element so that it would be in the correct position to ignite the gas. Also checked out issues with outdoor air conditioning unit while on site. A superior service all around. Only caveat is that Capital Hill area is not necessarily serviced 5 days a weeks.
Description of Work: Replace heater ignition element for gas furnace. Cleaned and checked other igniter components.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Jeff H.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
Overall the services fine. The cost was reasonable.
Description of Work: Their services were used for a heating and AC check up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
Yes, I recommend this pro
Nina M.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
AWESOME! My central A/C stopped working properly during the current heat wave... I was able to get an appointment within 2 days, they were on time, professional, very nice... checked out my A/C system and did what was necessary to get it working again... and gave me very helpful information about its status, what went wrong, and what to expect in the future. The system works great now. I will absolutely call these guys again when the time comes. Its a relief just knowing that should something go wrong again, I know exactly who to call. THANK YOU SAINI AIR CONDITIONING!!
Description of Work: Evaluated A/C system; performed tune-up (added freon)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Robert D.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
These guys were great. They gave me tips on how to improve performance on the unit. They were prompt and through with their work.
Description of Work: The A/C portion of my our gas furnace was not functioning properly and the pipes were frozen solid. I tried to fix the problem myself by turning off the AC and letting the pipes melt and then reinsulating the pipes with new material. Once that did not work, I decided to call Saini A/C because i had call them once before through Angie's List and they (brothers Robert and Aidi, I believe) were able to tell me what the problem was without charging me for their time. When I call about this problem, One of the brothers talked me through a checklist and it was determined that had to come and look at the unit. They arrive on time and remember me from the last time they came out. Apparently, water had drip onto a motherboard and short circuited the whole system. They order a new motherboard. It took several days for the part to come in. It only took them a couple hours to fix the unit and they gave me some tips on how to get maximum performance out of the system. These guys were great and definitely used them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Yoonmee C.
06/2012
1.0
heating & air conditioning/hvac
+ -1 more
Called twice, both times detailed information was taken and I was told a technician would call back. After two weeks, calls not returned.
Description of Work: Called to replace furnace and ac.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Rachel M.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
Our ac unit started leaking on Monday. Saini worked around my schedule and came at 6:30 on Tuesday night. He was professional and courteous and very reasonable We will use him again!
Description of Work: we had water leaking out of our air conditioner. Saini drained the system, unclogged the drain, and emptied the water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Miriam M.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
returned my call right away and came the next day fixed the malfunctioning on. The second one had been switched off showed me the swtch-(on the wall that looked like a light switch which controlled it??!?-very odd would have never figured that out) and went on the roof and check the third unit which turned out to be fine.
Description of Work: diagnostic on 3 separate pumps and replaced a compressor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Beth K.
06/2010
2.0
heating & air conditioning/hvac, water heater repair
+ 0 more
My hot water tank was not working. My first call to schedule an appointment was not returned. My second call four days later was returned. After I explained my problem, Mr. Saini informed me that the business really focused on A/C units and would not be able to take on my job for at least two weeks. It would have been courteous for the company to provide that response much earlier. I was able to secure an appoitnment from another highly rated contractor for the very next day and now have my problem resolved.
Description of Work: No service performed.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Shawn M.
04/2010
5.0
heating & air conditioning/hvac
+ -1 more
Saini is an outstanding company. My water heater was broken and I expected that I'd have to buy a new one. After Saini inspected it, he suggested fixing it before replacing the whole unit. He called the manufacturer on my behalf and requested replacement parts since the unit was still under warranty. Saini called me every day asking if the replacement parts had arrived and promptly came and did the work once they did. My hot water heater has been working like a charm ever since. He was very friendly, responsive, and knowledgeable. I would HIGHLY recommend using him for any of your HVAC needs.
Description of Work: Repaired my water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
NATALIE H.
01/2010
5.0
heating & air conditioning/hvac
+ -1 more
I didn't get a chance to use Sani because he promptly returned my call about my furnace. He spent a few minutes with me talking through the problem and determined that I probably just needed a new air filter. My husband went to the store and replaced the filter and that did the trick. Sani called me the next day to follow up. He said I could do a cleaning of the furnace, but recommended I do another service first that his company doesn't provide. I can't tell you how rare and appreciated an honest contractor is. I didn't get to use Sani this time but I will in the future!
Description of Work: Furnace repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELLEN L.
07/2009
5.0
heating & air conditioning/hvac
+ -1 more
I called because my air conditioner was leaking water into the dining room. Two workers arrived within four hours and fixed the problem.
Description of Work: I called because my air conditioner was leaking water into the dining room. Two workers arrived within four hours and fixed the problem. The charge was $85.00.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
DON H.
06/2009
5.0
heating & air conditioning/hvac
+ -1 more
I found them through Angie’s List and they turned out to be very good. Their prices were fair and reasonable and the quality of service was excellent. The overall experience was positive and I will continue using their services.
Description of Work: They have recently done some repair on my air-conditioning system. They checked out the air conditioning unit and replaced a faulty part. They also cleaned the unit both inside and outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Michelle M.
10/2008
5.0
heating & air conditioning/hvac
+ -1 more
I believe my contact was Bob Saini. He was very personable and knowledgeable and charged me a reduced rate since he wasn't able to complete the work I needed.
Description of Work: I had Saini come over to perform service on my air handler. Since my air handler was not serviceable due to its position in my ceiling and was also not the type of air that Saini works on, they were not able to do anything other than advise me on how to handle a smell that was coming from my air handler, how air handlers work and how to pick the company I should work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
AMY B.
08/2008
5.0
heating & air conditioning/hvac
+ -1 more
Everything went very well. I can't say enough how wonderful this company is. Reasonably priced, attentive, and incredibly professional and nice.
Description of Work: My A/C was not working after installing a new digital thermostat. I called Saini and they scheduled an appointment for the next day. Mr. Saini came out and inspected the system and reinstalled the thermostat. Two years ago Saini came out for another problem and Mr. Saini checked that work again this time to make sure everything was still running properly. He gave me some good advice about maintenance, too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Jason B.
07/2008
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. Rob and his brother were professional and courteous. They were not only extremely responsive but also respectful to my home (how many contractors wipe their feet before entering).
Description of Work: Routine cleaning and maintenance of A/C and HVAC system for a 1 zone townhouse. Service included checking and topping off freon, inspecting for leaks, cleaning system (not ducts), checking returns for airflow, etc. Also looked at "excessive" condensation problem causing water to overrun basement area. Determined new condensate pump and line was needed. Rob responded within 1 hr. of initial call and was able to squeeze me in for same day service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Charles H.
06/2008
1.0
heating & air conditioning/hvac
+ -1 more
I call this company twice and they never bothered to return the call!!
Description of Work: My heat pump failed and needed service.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
BRADLEY S.
03/2008
5.0
heating & air conditioning/hvac
+ -1 more
We are happy with Saini Heating and AC. While they are VERY busy and can be hard to get hold of, once you establish a relationship with them, they respond quickly, are nice and helpful and don't charge you for work that you don't need.
Description of Work: Periodic repairs of an aging HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Detria H.
08/2007
1.0
heating & air conditioning/hvac
+ -1 more
I had an appointment scheduled and the representative called and rescheduled on the date of the appointment. A second appointment was scheduled and on the morning of that appointment, it too was canceled.
Description of Work: He canceled two appointments on the dates of the scheduled appointment.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
SAINI AIR CONDITIONING is currently rated 4.8 overall out of 5.
SAINI AIR CONDITIONING accepts the following forms of payment: Check
No, SAINI AIR CONDITIONING does not offer free project estimates.
No, SAINI AIR CONDITIONING does not offer eco-friendly accreditations.
No, SAINI AIR CONDITIONING does not offer a senior discount.
No, SAINI AIR CONDITIONING does not offer emergency services.
No, SAINI AIR CONDITIONING does not offer warranties.
SAINI AIR CONDITIONING offers the following services: RESIDENTIAL, CENTRAL FORCED AIR, SALES, SERVICE, REPAIR AND REPLACEMENTS.