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4.512 Reviews
Showing 1-12 of 12 reviews
Rachel L.
05/2016
home warranty companies
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Benjamin H.
06/2014
real estate agents
+ -1 moreunknown
Description of Work: This is a shady and dishonest company. I had to sue their property management branch.
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Juan P.
07/2013
real estate agents
+ -1 moreThey gave me the information I needed. It went fine.
Description of Work: I used the real estate service of Long & Foster Realty. They just gave me a free quote.
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Yes, I recommend this pro
Marjorie S.
08/2011
real estate agents
+ -1 moreWith me being out of state, I relied on her to handle a lot for me. She made the home improvements run smoothly by letting contractors into the home for me. There were a few issues throughout the process but she worked through them graciously for me and professional. She made the entire process much less stressful. I appreciated all of her hard work.
Description of Work: Linda Brack sold my mother's home for me.
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Yes, I recommend this pro
Bill B.
06/2010
home warranty companies, real estate agents
+ 0 moreWhat can I say - the home warranties are really a gimmick. They contract inferior subcontractors that go through the motions to tinker with the problem. They never would schedule appointments in a timely manner. I would not be persuaded in the future by the guarantee or "safety net" supposedly offered by HMS in the home sale - I would not rely upon it after the home inspection, and I would certainly never allow the costs to be passed along to the buyer. In short, the assurance of such a warranty is deceptive, and should be immaterial to the sale of the home. Sellers should know that an educated buyer (I am now) is wise to the irrelevance of the warranty in moving the home.
Description of Work: Repair a plumbing concern with the main shower - low water pressure on the hot side. The shower unit had worked in the home inspection, but we found the concern sometime in November of last year, culminating in the utlimate denial of coverage sometime in March of this year. After six visits and 5 months, unscheduled time off from work for the homeowners, and unsuccessfully finding the problem, they decided it must not be covered under the warranty. They had replaced the cartridge - which they allege had a hairline crack, to no avail. They repeatedly confessed they did not have the expertise to perform the repair, but would give it a shot anyway. The warranty was purchased as part of the sale, relying on the warranty to give us peace of mind over the covered plumbing. We also paid the $100 deductible. Once they had decided that six visits was enough, they all had the same decision on file, with no explanation. Other than the cartridge replacement, they never took the unit off the wall to inspect whether the hoses or plumbing was at issue. We were given repeated assurances that the matter would be looked into and resolved successfully, with no real knowledge we ever spoke to anyone in charge.
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$795
Kristen M.
03/2010
real estate agents
+ -1 moreExcellent service and friendly. They returned phone calls and answered questions. Highly recommend them.
Description of Work: They helped us with the purchase of our home.
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Yes, I recommend this pro
DELFA V.
01/2009
real estate agents
+ -1 moreEverything went fine.
Description of Work: They gave me information.
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Yes, I recommend this pro
Toni B.
09/2008
real estate agents
+ -1 moreNoel Bourroughs was our Realtor. I would recommend them to everybody.
Description of Work: They helped my daughter and me find a house.
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Yes, I recommend this pro
DANIELA F.
08/2007
real estate agents
+ -1 moreI really liked working with Stephen Cade. I have worked with other Realtors and he is excellent compared to them. He was very good about always returning my calls and keeping me up to date with showings and any offers made on the property.
Description of Work: Stephen Cade, of Long & Foster Realty listed an A-frame, 2-story cabin in which I fixed up. It was on the market for 5 months.
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Yes, I recommend this pro
Angela K.
08/2007
real estate agents
+ -1 moreI worked with both Kevin Shirley and Michael Dillon of Long & Foster, Capitol Hill (the Real Astute team), but I worked most closely with Michael. It was a great experience! They initially gave me a thorough briefing on the home-buying experience along with a notebook of resources, which was very helpful to me as a first-time home buyer. In addition, Michael was very supportive and encouraging, acting as part realtor and part therapist during the often stressful search for a condo on a budget. After seeing about 10+ condos over 2 1/2 months, and a couple of attempts to make an offer, I finally found the right home with all of the "musts" that I was looking for within my limited price range. Michael patiently answered question after question, email after email, and in addition to being knowledgeable and supportive, he was a lot of fun in the process! He helped me from the first home visit through the home inspection all the way to closing. I will definitely work with them again!
Description of Work: I worked with Michael Dillon and Kevin Shirley of Real Astute/Long & Foster for about 3 months to buy my first home, a 1-bedroom condo in DC, on a moderately tight budget.
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Yes, I recommend this pro
ROMAN Z.
07/2007
real estate agents
+ -1 moreTina is always readily available and takes the time to answer my questions. She is very efficient, knowledgeable and accurate in giving advice. Tina keeps up with the markets and is full of excellent resources. I recommend Tina for being a responsible and professional agent.
Description of Work: Tina provided appropriate and useful advice on several occasions.
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Yes, I recommend this pro
AMY B.
08/2006
real estate agents
+ -1 moreAfter spending over a year with a terrible Weichert agent, Real Astute was absolutely top notch amazing. It was a terrific experience working with them and they found me the perfect house in less than a month. They listened to me and got to know me and I want to let everyone in the world know how great and helpful they are. Hire these guys when you are buying or selling a home - you will not be disappointed.
Description of Work: Real Estate Agent - Kevin Reid Shirley and his business partner Michael Dillon are AMAZING real estate agents in Capitol Hill.
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Yes, I recommend this pro
Contact information
721 D St SE, Washington, DC 20003
www.realastute.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Real Estate Agents,
Home Warranties
FAQ
Long & Foster Realty is currently rated 4.5 overall out of 5.
No, Long & Foster Realty does not offer free project estimates.
No, Long & Foster Realty does not offer eco-friendly accreditations.
No, Long & Foster Realty does not offer a senior discount.
No, Long & Foster Realty does not offer emergency services.
No, Long & Foster Realty does not offer warranties.
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Contact information
721 D St SE, Washington, DC 20003
www.realastute.com