Keyed In provides everything from commercial to residential locksmith services – such as re-keying, lock installation, and replacing locks and keys – to access control systems, security cameras, entry doors. security storm doors, garage doors, window bars and comprehensive security packages. Our professional technicians aspire to stay on the cutting edge of security innovation, enabling them to effectively upgrade security systems and create customized designs. DCJS License # 11-8123.
The technician was punctual and professional, however; in order to get more money for the process he gave me more keys than needed and charged accordingly.
Description of Work: Three entry doors rekeyed.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Thomas F.
04/2017
5.0
locksmith
 + -1 more
Great service. Showed up on time (actually a bit early). Worked quickly, cleaned up completely. Good pricing too.
Description of Work: Re-keying locks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa B.
04/2017
3.0
locksmith
 + -1 more
Installation was seamless but Mr. Shay K (owner) was not forthright with his pricing. He FAILED to provide an itemized list of the pricing prior to payment, stating "I only do things on my iPad". He also failed to disclose labor costs, nor did he provide options to make the service more cost effective. Mr. Shay K (owner) simply emailed me the invoice once I had paid, and he departed. Once I reviewed the invoice it revealed the costly amount of money I paid for parts, labor and installation, the "service fee" could have been waived. Mr. Shay K (owner) should have provided me with a price list prior to any work being done. If that had been done, I would have made a VERY different decision. I feel SO violated!!
Description of Work: I needed a two cylinder deadbolt lock and two locks re-keyed.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$700
Response from Keyed In LLC
Dear member, Keyed In's policy is to provide free estimates to all of our customers, which is what you received. You were provided with 3 different estimates that showed parts and labor costs prior to starting the job. Keyed In starts the requested job only after the customer reviews the job and signs the invoice. Your signatures on the invoice and payment statement indicate that the invoice has been reviewed, understood and accepted by you before our technician starts to work. All of our invoices are itemized and break down parts and labor. Everything is documented on our mobile system including time of arrival, a number of estimates provided, job start and end times. You were referred to us by our previous customer (your mother), who was also on site during estimate and installation. Keyed In has done a similar job for her in the past, so she is familiar with the quality of our jobs and the pricing - they have not changed since she used us last so we are surprised that you were so taken aback by the agreed-to pricing after the job was completed. Should you have any more questions, please feel free to call us at any time. We will be happy to be of assistance. Best, The Keyed In Team
SUZANNE M.
03/2017
5.0
locksmith
 + -1 more
It was done quickly and professionally
Description of Work: Lock was replaced on exterior door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kay W.
03/2017
5.0
garage doors
 + -1 more
They are excellent. They didn't think the automatic opener would work because of the odd shape of my garage. They sent out an engineer to figure out a way to do it. I have had the opener now for years, and it works perfectly. They are very good about calling you to let you know when they are coming. Their prices are a little high, but I think quality of the product is worth it.
Description of Work: They installed a custom garage door and an automated opener to it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Lisa P.
03/2017
5.0
locksmith
 + -1 more
The locksmith was professional, courteous and punctual. He had a mini iPad where he was able to show me all listed service prices. I would definitely hire again.
Description of Work: I had my front door lock replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marc P.
03/2017
5.0
locksmith
 + -1 more
Keyed In took my call and stated that they would be at my house in about an hour. I then got a call back that they would be there in 20 minutes. How about that?!?! I locked myself out and fortunate for me, they were within 20 minutes of my place to get me back inside. Great friendly service, quick response, and they got the service done in no time. I would use Keyed In again and recommend them to anyone.
Description of Work: I locked myself out of my house and needed emergency locksmith services to get the door unlocked and get back into my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Robert M.
02/2017
4.0
garage doors
 + -1 more
Although I was not on site when the repair occurred I was kept in the know while the Keyed In technician was working.
Description of Work: Keyed In always does nice work and takes the time to accurately diagnose any problem and walk owners through their proposals.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Derrick P.
02/2017
4.0
locksmith
 + -1 more
He was very professional and efficient when it came to actually installing the lock, but I wish I had investigated further, because the prices were outrageous.
Description of Work: This was supposed to be a simple lock exchange, but he spent a good amount of time trying to sell me on a certain type of lock.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$350
Claudette H.
01/2017
5.0
locksmith
 + -1 more
They were very prompt when they came out. They were very professional and gave me suggestion so it would not happen again. The cost was a little high; however, they did give me an Angie's List discount which I appreciated.
Description of Work: I needed a locksmith because my granddaughter locked a door and I did not have an extra key.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Andrew H.
01/2017
5.0
auto repair, locksmith
 + 0 more
Replaced the case perfectly and all the lock, unlock, etc. buttons still worked perfectly. All done in his van at my house. Easy!
Description of Work: New case for broken car key
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shari T.
01/2017
2.0
locksmith
 + -1 more
The ad listed was misleading. I called prior to the locksmith coming and the individual that set up the appointment said that I should not have to pay too much extra to change the lock. Little did I know this was not true.
Description of Work: Change a lock
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
Patrick S.
12/2016
4.0
locksmith
 + -1 more
The service was excellent, but it seemed quite expensive for what was done.
Description of Work: I needed a new front door lock.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Krista A.
12/2016
5.0
locksmith, doors
 + 0 more
The price reflects the higher cost of the replacement handle. The labor was quite reasonable.
Description of Work: Needed the lock and handle replaced on a particularly difficult to find European set. They did try to fix it but when that couldn't happend, they quickly found and installed replacement. Very nice and accommodating folks. I have now used them twice and would call them again first thing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Amanda D.
12/2016
5.0
locksmith
 + -1 more
They responded. They were on time. They provided the services in a quality manner. Price was fair.
Description of Work: I've used them once. They installed dead bolts for our condo.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Humberto C.
12/2016
5.0
locksmith
 + -1 more
They gave several option and prices depending how much I wanted to get done. They were not "selling" me products or services, just responsive to my various questions. Very happy with the work, I would hire again.
Description of Work: Had a Keyed In come to re-key our new home. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth D.
12/2016
5.0
locksmith
 + -1 more
The service was good, the work was performed quickly and efficiently. There was some confusion over scheduling, although the delay was only about two hours, so it didn't end up being a huge issue. Also, the service provider hadn't been informed about the coupon we purchased through Angie's List, so that took a little additional effort to work through.
Description of Work: We needed some locks rekeyed or updated in a new home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$650
Emily H.
11/2016
5.0
locksmith
 + -1 more
Roy was early and very professional. He price matched another quote we received from another top-rated Angie's List company. The installation took about 45 minutes and he cleaned up the floor and door before leaving. We would absolutely recommend working with Roy and KeyedIn again.
Description of Work: Our office requested a deadbolt installation of an interior suite door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve A.
11/2016
5.0
locksmith
 + -1 more
Shay was very professional. The quality of work was excellent. I would highly recommend KeyedIn and especially Shay!
Description of Work: My deadbolt lock needed to be re-keyed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Michele C.
10/2016
5.0
auto repair, locksmith
 + 0 more
They were very punctual and professional and did the work really fast. I had the hardware already so just paid for the labor.
Description of Work: They put a door knob on a bedroom door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Edward W.
09/2016
5.0
locksmith
 + -1 more
The office personnel were pleasant when scheduling. Technician was prompt and provided good service. Price was higher than expected.
Description of Work: Replaced doorlocks following purchase of the home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Keith S.
09/2016
5.0
locksmith
 + -1 more
I called KeyedIn in the morning and got a same-day 2-hour time window for the locksmith work. Service arrived promptly at the start of the window period. He was one of the business owners and both skilled and informed. By my request also helped me understand the advantages of electronic door locks for my own home and provided quotes. The total cost of the work done was higher than I expected - I did not ask for a specific quote over the phone - but the service was excellent.
Description of Work: Needed to replace 3 locks on doors to downstairs tenant apartment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Karla B.
09/2016
3.0
locksmith
 + -1 more
Estimate was $215 for rekeying deadbolt and knob locks on front door. He wanted to sell me a commercial lock instead of rekeying my 6 yrs old Schlage locks. Declined service.
Description of Work: Needed to have locks rekeyed?
Rating Category
Rating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$215
Response from Keyed In LLC
Dear Member, Thank you for your feedback, and we are sorry that you declined service with Keyed In. In response to your comments, all of our technicians are licensed, bonded, and insured, and strive to provide each customer with the best service and product possible. We provide free estimates to our customers and typically present multiple pricing options to ensure that our services best fit your needs. The reason you called Keyed In LLC. is because your current locks where sticking and that is the reason we offered to upgrade to better locks. A commercial lock was a suggestion to you as a valid customer to improve your customer service experience by offering you a more sturdy and quality product based on your service request. Unfortunately, it sounds like you did not prefer to take full advantage of this service. However, once again we thank you for considering Keyed In LLC to service your needs. Best Regards, The Keyed In Team.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Locksmiths,
Garage Doors,
Doors,
Home Security Systems,
Wrought Iron,
Mailbox Repair,
Home Automation,
Windows - Safety & Security Film,
Welding
FAQ
Keyed In LLC is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 3:00 PM
Keyed In LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Keyed In LLC offers free project estimates.
Yes, Keyed In LLC offers eco-friendly accreditations.
Yes, Keyed In LLC offers a 15% senior discount.
Yes, Keyed In LLC offers emergency services.
Yes, Keyed In LLC offers warranties.
Keyed In LLC offers the following services: Locksmiths, Security Cameras, Entry Doors, Security Storm Doors, Window Bars, Welding, & Windows - Safety & Security Film, Access Control, Intercom Systems, Garage Doors.
Contact information
4401 Connecticut Ave NW Ste 257, Washington, DC 20008