They do a really good work. They're responsive. I'm just satisfied.
Description of Work: I had them check my furnace in the winter time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel H.
10/2014
4.0
plumbing
+ -1 more
They did a good job. Their prices are a little expensive, but they got the job done. The maintenance from the company is good. They are responsive and punctual and this company is trust worthy.
Description of Work: They fixed a leak. They had to replace a whole section of pipes and joints, in order to fix that leak.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Michele R.
01/2012
4.0
plumbing
+ -1 more
They replaced the pipes but weren't as neat as they could have been.
Description of Work: Leaking galvanized pipes needed to be replaced.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$3,000
Holly R.
07/2009
3.0
plumbing
+ -1 more
He suggested to replace a regulator, but said that it might not fix the issue. He was uncertain about what would fix the issue. I later figured out the issue and fixed it myself. They misdiagnosed the problem. Their punctuality was fine.
Description of Work: I called Flood Inc Plumbing & Heating to fix a pipe that was making a noise.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$600
BEVERLY F.
08/2008
2.0
plumbing
+ -1 more
The dispatcher was rude. They never showed up on time. I was happy with the work outside but the work they did in my kitchen was slow. I was not very happy.
Description of Work: The replaced some pluming out side and helped remodel my kitchen.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$5,000
Edward T.
03/2008
1.0
plumbing, water heater repair
+ 0 more
They could have been more helpful, admitted their mistake and reimbursed me for the unnecessary replacement of the water heater they did. It was incredibly upsetting.
Description of Work: I had a new water heater installed by someone else. A month later there was water on the floor by the heater. I called Flood and told them the problem. They sent out a young man, who arrived with alcohol on his breath. He told me it was the water heater and replaced the practically new one with their own. The water kept coming and I called and told them the problem. A more experienced plumber came out and determined the water was coming from a pipe and they plugged it up. I called them again and asked for compensation for the replacement they did that was not necessary. I finally just gave up.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$500
SUSAN M.
09/2007
5.0
heating & air conditioning/hvac
+ -1 more
They are always very nice to me and I have never had a problem with them at all. When I called them and told them what was going on they said we will be right out like I got special treatment. I think they make every customer feel very personal with them. I can definitely trust them to do a great job.
Description of Work: They replaced our furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
ESTHER F.
09/2007
1.0
heating & air conditioning/hvac
+ -1 more
This company is horrible and I cannot believe that they are on Angie's List. They messed up my unit so bad. Over two or three days they told me that I needed all of this stuff done. They have two different companies; one is also out of VA. You can never tell which company you are talking to. They will not tell you anything. They are just bad news. I would rate them a Z if I could. They tried to make a big deal about nothing and charged me all this money.
Description of Work: My air conditioning unit was out so I had Flood fix it for me.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Mary Lou D.
09/2007
2.0
plumbing
+ -1 more
They are extremely expensive. I only contacted this company because they were able to come right away. I usually can find someone else but not this time. They did help me out when I could not get anyone else. When they pulled out the wall and left it that way, I was so mad. I had to hire a contractor to come in and fix it for me. Another time, they charged me $700 just to fix a pipe. They are ridiculously expensive.
Description of Work: I had Flood come in and pull apart a wall to get into the pipes and fix a leaking one I had.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$300
JODY R.
08/2007
2.0
plumbing
+ -1 more
Since they left I haven't been able to use my bathtub. The work that was completed was lousy.
Description of Work: They did a lot of plumbing work for me.
Rating Category
Rating out of 5
quality
2.0
professionalism
3.0
$2,000
SUSAN B.
09/2005
1.0
plumbing
+ -1 more
THIS COMPANY IS NOT AT ALL GOOD. THEY PROMISED TO RETURN AND NEVER DID. I FELT THIS COMPANY LIED TO ME. MY QUOTE WAS DIFFERENT FROM WHAT WAS DUE. THIS COMPANY CHEATED ME.
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Service Categories
Plumbing,
Heating and Air Conditioning,
Water Heaters
FAQ
FLOOD INC PLUMBING & HEATING is currently rated 2.7 overall out of 5.
No, FLOOD INC PLUMBING & HEATING does not offer free project estimates.
No, FLOOD INC PLUMBING & HEATING does not offer eco-friendly accreditations.
No, FLOOD INC PLUMBING & HEATING does not offer a senior discount.
No, FLOOD INC PLUMBING & HEATING does not offer emergency services.
No, FLOOD INC PLUMBING & HEATING does not offer warranties.