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CleanstarsUSA

House Cleaning, Blind Cleaning

About us

You can check our website for affordable new HOT DEALS posted on everyday. CleanstarsUSA is considered as one of the leading and quality housecleaning companies you shouldn't miss to ignore. We serve many regular customers in Maryland, Washington DC and Virginia. Our company specializes not only housecleaning services, but also construction and commercial cleaning services as well. To need your exceptional needs, we always train our teams and never fail to use innovative tools to make the cleaning process more effective and easier.

Business highlights

10 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

General house cleaning; After construction cleaning; Move in/out cleaning; Regular housecleaning; Thorough housecleaning; Commercial cleaning.

Services we don't offer

we don't do carpet cleaning; we don't do drapery; we don't do upholstery cleaning; we don't clean windows from outside.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
11%
3
7%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 245 reviews

KIRSTEN G.
11/2017
5.0
house cleaning
  + -1 more
I purchased the 4 hr cleaning deal and scheduled my cleaning. The crew was on time and very thorough in making sure they knew what my priorities were so that they would get my top priority items done and then the lower ones done in whatever time they had left. They made sure that I was satisfied before they left. Would hire on a regular basis, but felt their rates for reoccurring cleanings were a bit too high for me. Would definitely purchase another Angies list deal from them though. Highly recommend!
Description of Work: Housecleaning for Townhouse

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Libby C.
11/2017
5.0
house cleaning
  + -1 more
Everything was done over the computer. No hassle, easy to schedule. Paid a fare price and they did a good job.
Description of Work: One time house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Barbara C.
11/2017
5.0
house cleaning
  + -1 more
It went perfectly. Pat and Katie did an excellent job and were very friendly. I will continue to use Cleanstar and hope to have Pat and Katie again and again. I found nothing undone: the dusting, floors and scrubbing. I have a problem with my kitchen floor and it takes multiple repeated washings to get it somewhat clean . Being over a 36 car garage I believe that is probably how the grime seeps into that room's tile floor. They washed the floor three times trying to get it up to their standards. I appreciated the extra effort and time they gave to this challenge. I have never had other workers from other companies take so much effort when met with a problem. I look forward to seeing them next month.
Description of Work: Cleaning a one bedroom condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Genevieve N.
11/2017
3.0
house cleaning
  + -1 more
The first time the Work was not thorough so Alex sent another team and they did better. After we agreed on a weekly rate and day they wanted to move my day and they did not show up on 11/3. After talking to Alex he wanted to then increase the rate after we agreed on a rate based on hours.
Description of Work: Weekly house cleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$135

Response from CleanstarsUSA
Dear Customer, Sorry to hear that. All our customers are very valuable for us. I want to inform I sent your regular schedule for confirmation, but didn't get any respond back for 4 days. Instead of confirmation you called me after work hours after 4 days. Even though I sent you email again for confirmation, but unfortunately didn't get response back. But there is 1 important point, if you didn't like quality why you insist using our regular service? We did exactly what we promised. Thanks a lot.

Norma S.
11/2017
4.0
house cleaning
  + -1 more
Arrived on time but actually started 15-25 minutes later but ended exactly on time - from when they arrived. Good job on floors. Very good job on bathroom (sparkling toilet) and kitchen. Excellent wipe downs. I would hire them again.
Description of Work: General housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Greg W.
10/2017
3.0
house cleaning
  + -1 more
I had two staff for two hours. They could have been more thorough and proactive; however, this was not something they would typically do so they appeared a little out of their element. The area I wanted clean is better, but it will still require me to have to go back over it, which is disappointing.
Description of Work: Clean up in the basement after having my chimney removed.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from CleanstarsUSA
Dear Customer, Thank you very much for your feedback. We will discusses every detail you mentioned, with our team and be sure that they will be more attentive in their future work.

Charles W.
10/2017
5.0
house cleaning
  + -1 more
Great! We have a bi-weekly agreement with Cleanstar.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Maria K.
10/2017
5.0
house cleaning
  + -1 more
They arrived on time and did a good job. Initially, I was told there will be 2 people for 2 hours but 3 people arrive and they still kept the 2 hours. Tiffany is very friendly.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Carmen J.
10/2017
5.0
house cleaning
  + -1 more
Very happy with the experience. Professional and on time. Everything was nice and clean after just a few hours.
Description of Work: I mostly needed all my bathrooms and floors cleaned. They also dusted, emptied trashcans, cleaned surfaces, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Shieh H.
10/2017
5.0
house cleaning
  + -1 more
Very well, nice people, good working attitude....
Description of Work: Wipe all windows inside, one bath room totally clean, central vacuum first and second floor...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Geoffrey B.
10/2017
5.0
house cleaning
  + -1 more
Great. Crew on time and did an excellent job cleaning. No complaints.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Robin A.
10/2017
3.0
house cleaning
  + -1 more
The cleaners were punctual and did a fair job.
Description of Work: I had my house cleaned.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Response from CleanstarsUSA
Dear customer, Thank you very much for your feedback. We will discusses every detail you mentioned, with our team and be sure that they will be more attentive in their future work.

Benjamin R.
10/2017
3.0
house cleaning
  + -1 more
Overall it was fine. It was a crew of two for three hours. There was not enough time, so the house was only partially cleaned. The person who called and coordinated the service said that he would call after the job was done to see if we would be interested in setting up regular service. He did not call. But for a $99 coupon, the service was passible.
Description of Work: We were looking to hire a new housecleaning service and used an Angie's list promo to try out a new company.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Response from CleanstarsUSA
Dear customer, Thank you very much for your feedback. We will discusses every detail you mentioned, with our team and be sure that they will be more attentive in their future work.

adil M.
10/2017
5.0
house cleaning
  + -1 more
it went very well and I will definitely use again
Description of Work: fantastic job!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Christopher I.
10/2017
3.0
house cleaning
  + -1 more
I would not recommend them. They sent two people for four hours and they did not do a very good job. They were late in coming, left equipment behind and did not do a thorough job.
Description of Work: General housecleaning of one bedroom apartment.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$159

Response from CleanstarsUSA
Dear customer, Thank you very much for your feedback. We will discusses every detail you mentioned, with our team and be sure that they will be more attentive in their future work.

Makiko O.
10/2017
5.0
house cleaning
  + -1 more
They did a great job cleaning thoroughly the areas that needed cleaning.
Description of Work: Kitchen, master bedroom, and three bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Tania J.
09/2017
4.0
house cleaning
  + -1 more
It took me a little while to get in touch with the company; but once I got a return call they were anxious to come and clean. They arrived on time and ready to work-- the two women who came to my house got in and went to work. I discovered a lot of places they'd cleaned that were unexpected, but I'm sad I wasn't there for the whole time because I would have pointed out some of the stuff I thought was obvious, like places where there was splatter on the walls and places where dust was accumulating.
Description of Work: I needed a deep cleaning-- I hate to clean. I bought the offer with the intention of directing them to do some intense cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

david W.
09/2017
3.0
house cleaning
  + -1 more
Cleaned my condo, performance was average.
Description of Work: Cleaned my condo, performance was average.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from CleanstarsUSA
Dear customer, Thank you very much for you detailed feedback. We will discusses every detail you mentioned, with our team and be sure that they will be more attentive in their future work.

Robert T.
09/2017
5.0
house cleaning
  + -1 more
They were excellent, could not have been more pleased
Description of Work: Complete house (condo) cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

SHARON W.
09/2017
5.0
house cleaning
  + -1 more
I bought an Angie's List deal one month ago from these people and NO ONE has contacted me. After posting my 'No Response', I heard from the company. After apologies, we set a date. The ladies arrived on time and did a really good job.
Description of Work: I bought a deal with CleanStarUSA on September 9. Today is October 19 and I have NOT HEARD from these people. I check my Angie's List email daily and they have yet to contact me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Bhavesh P.
09/2017
5.0
house cleaning
  + -1 more
Went very well. Very satisfied with the cleaning. A bit difficult to communicate with the cleaning crew but that is OK.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Tim B.
09/2017
5.0
house cleaning
  + -1 more
The house was spotless and the employees were wonderful
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

D M.
09/2017
5.0
house cleaning
  + -1 more
Lizbeth and Maria did a great job and were very pleasant. I have reached out to the company to inquire about monthly cleanings.
Description of Work: $99 Angie's list deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Mary jo M.
09/2017
5.0
house cleaning
  + -1 more
Great! I needed my house cleaned for a weekend party and I had short notice to the company. They were great. Friendly, professional and quickly able to accommodate my request. The ladies were great - friendly, hardworking and did a great job. I also have 3 dogs so it wasn't the easiest task! I'd definitely use them again.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Robert D.
09/2017
5.0
house cleaning
  + -1 more
CleanstarsUSA provided AMAZING service at a great price. Their employees were here on time (and on a Saturday no less!), and left my condo sparkling. I've now set up a monthly cleaning with them. I would definitely recommend their services to anyone else.
Description of Work: I needed someone to clean my 1 bedroom apartment in Washington D.C., with a particular focus on the kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Contact information

Laurel, MD 20724 Fairfax, VA 22033, Washington, DC 20016

http://cleanstarsusa.com/cleanstars-washington-dc/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning

FAQ

CleanstarsUSA is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

CleanstarsUSA accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, CleanstarsUSA offers free project estimates.
Yes, CleanstarsUSA offers eco-friendly accreditations.
Yes, CleanstarsUSA offers a 5% senior discount.
Yes, CleanstarsUSA offers emergency services.
No, CleanstarsUSA does not offer warranties.
CleanstarsUSA offers the following services: General house cleaning; After construction cleaning; Move in/out cleaning; Regular housecleaning; Thorough housecleaning; Commercial cleaning.
we don't do carpet cleaning; we don't do drapery; we don't do upholstery cleaning; we don't clean windows from outside.

Contact information

Laurel, MD 20724 Fairfax, VA 22033, Washington, DC 20016

http://cleanstarsusa.com/cleanstars-washington-dc/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM