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CleanstarsUSA

House Cleaning, Blind Cleaning

About us

You can check our website for affordable new HOT DEALS posted on everyday. CleanstarsUSA is considered as one of the leading and quality housecleaning companies you shouldn't miss to ignore. We serve many regular customers in Maryland, Washington DC and Virginia. Our company specializes not only housecleaning services, but also construction and commercial cleaning services as well. To need your exceptional needs, we always train our teams and never fail to use innovative tools to make the cleaning process more effective and easier.

Business highlights

10 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

General house cleaning; After construction cleaning; Move in/out cleaning; Regular housecleaning; Thorough housecleaning; Commercial cleaning.

Services we don't offer

we don't do carpet cleaning; we don't do drapery; we don't do upholstery cleaning; we don't clean windows from outside.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6245 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
11%
3
7%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 245 reviews

Cher Q.
06/2017
5.0
house cleaning
  + -1 more
Very well...they were very diligent and super cleaned the house. Their cleaning products were quite strong smelling, but I have a sensitive nose. I understand there are other products they can use, so next time I will ask for less fragrant products.
Description of Work: house cleaning prior to a party

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Tom J.
06/2017
5.0
house cleaning
  + -1 more
Excellent and professional results.
Description of Work: General whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Andy Y.
05/2017
5.0
house cleaning
  + -1 more
The cleaning itself went very well. A small bathroom, a small kitchen, and a lot of vacuuming were all that was needed. The ad is a great deal and the work performed was high quality. But, upon mentioning that I was moving out, a call was made to the owner and he said that I had to pay a little more for a move out cleaning. Though the ad does not mention it, a "move out" cleaning will cost more. I didn't mind the extra cost. The ladies were great. I would hire again.
Description of Work: I was having an apartment cleaned in preparation for moving out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Andrew M.
05/2017
4.0
house cleaning
  + -1 more
Generally good. They used Murphy's Oil Soap to clean the floors, which most cleaning services will not bother with, but they used a LOT of it, so our floors were quickly covered with greasy footprints afterwards. Would use them again but provide a little feedback to the cleaners on the floors.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Jean S.
05/2017
4.0
house cleaning
  + -1 more
The work was done efficiently. A few details were missed (e.g., parts of a bathroom floor were not cleaned thoroughly) but the two cleaners might have needed more time to do everything. Overall, the two cleaners worked hard and did a great job during the two hours they had
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Jaineen B.
05/2017
1.0
house cleaning
  + -1 more
TERRIBLE. NEVER AGAIN!! The two ladies arrived on time spent one hour upstairs in the upper portion of my house where the two bedrooms and two bathrooms are the one bed needed to be re made the other bed not the left water on the floor did not finish the window seals spent ONE HOUR UPSTAIRS!! They did not sweep the kitchen mop the kitchen did not wipe off the counters in the kitchen in two hours they could not get to the kitchen and my two bedroom small roadhouse in Washington DC. TERRIBLE!! To add insult to this experience I was offered another hour at $70. SCAMM
Description of Work: I have a two bedroom two bath row house in Washington DC.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$99

Response from CleanstarsUSA
BIG LIE!!!

Kay H.
05/2017
3.0
house cleaning
  + -1 more
They were very nice. They called me back to house for unnecessary action which was a bit irritating, Job was "adequately" done but would not use again. Paying someone to clean my house is a really big treat for myself. My husband's statement was that they weren't any better than what we would have done ourselves (except for the bath tub which was way better than I can do, would like to know what they used) but which was true but the point being that I paid someone else to do above and beyond what I would have done. Result was nice to come home to clean house but not any better than what I can do myself and where other services have been better than what I can do. You want that special "smell" (furniture polish), and "shine" (again, furniture polish) on the wood furniture which didn't happen here. They did do windows and glass door but left a film which I had to go back and redo. There was no "chemical" smell which leads me to think they use different products than I am familiar with. Overall, house was clean but missing the "extra" bump of what I expected.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Response from CleanstarsUSA
Dear customer, Thank you very much for you detailed feedback. We will discusses every detail you mentioned, with our team and be sure that they will be more attentive in their future work. The only thing which was a little bit unclear for us was, 3 As and 2 Bs, however, the overall is C. Anyways, we promise to be more accurate next time.

Chanda B.
05/2017
5.0
house cleaning
  + -1 more
All went well. Started late due to needing to go to the store to purchase a replacement belt for the vacuum from a previous job. However once started they stayed later until the job was completed. Very satisfied and would definitely use again!
Description of Work: Move In-Out cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Carl J.
05/2017
3.0
house cleaning
  + -1 more
While the ladies did cover some of things i requested (under bed, couches), they didn't do other reasonably common sense things like dust and mop ALL of the hardwood floors, vacuum the area rugs and clean a tile shelf IN the shower. They also neglected to clean or entry way and dust the lamps. I will not hire them again
Description of Work: I paid for 6 hours of house cleaning for my 1500 sq ft 2 bedroom 2 bath condo.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$100

Response from CleanstarsUSA
Dear customer, Thank you very much for you detailed feedback. We will discusses every detail you mentioned, with our team and be sure that they will be more attentive in their future work.

jai G.
04/2017
5.0
house cleaning
  + -1 more
excellent, ladies were very professional, friendly and timely. Did a wonderful job and I would highly recommend them to anyone looking for superb service.
Description of Work: general housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Emilie S.
04/2017
5.0
house cleaning
  + -1 more
I was very impressed with CleanstarsUSA. They needed to reschedule due to an unforeseen emergency, and they were extremely flexible in scheduling the new time. When they arrived, they were efficient and professional, and I look forward to working with them in the future.
Description of Work: Full house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Robert S.
04/2017
4.0
house cleaning
  + -1 more
Pretty good. I wanted the floors scrubbed, but I wasn't there and I guess my wife couldn't relay it to them.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

JOVI B.
03/2017
5.0
house cleaning
  + -1 more
Ladies were on time, very pleasant, detail oriented and very thorough. I'm extremely pleased with there service and will use them again.
Description of Work: Used special for 3 hours of service to clean and detail a large home.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Carol S T.
03/2017
5.0
house cleaning
  + -1 more
GREAT! The ladies were very professional, did an excellent of cleaning. The house looked and smelled so clean when they were finished. I did not see anything they missed. Hope to hire them a continuous service.
Description of Work: 6 hours of general house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Lilli A.
03/2017
5.0
house cleaning
  + -1 more
Overall, it went well. The cleaners were very nice and since I only had 2 hours with 2 people, I had them do specific things. They arrived on time, worked hard. Some things were not done as I would have expected (not dusting everything or bending over to dust the lower part), it was okay because we were on limited time. Had I paid full price for a full cleaning, I would have expected more and better attention to detail. However, I am very happy with what they did. I would hire them again.
Description of Work: 2 hours of house cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Willam D.
03/2017
5.0
house cleaning
  + -1 more
Great. Two ladies came on time and did a wonderful job. I would hire again with no hesitation.
Description of Work: Cleanstar cleaned my entire house in preparation for a party I was hosting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Heather-Drew W.
03/2017
5.0
house cleaning
  + -1 more
It went excellent. It went very well, they sweeped and mopped and everything. They were on time, very professional, and very thorough. I would highly recommend them. We actually hired them for regular cleaning.
Description of Work: They cleaned the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Sherri D.
03/2017
5.0
house cleaning
  + -1 more
Overall great! I got the four hour deal. Two people for two hours. After the first hour they thought they were done and left however before my husband could call me and ask if it was one hour or two per person the company had already corrected them and sent them back! That shows the company cares that the customer gets what they paid for! Not many do that. AND their work was great. I am a busy mom, full time job and full time grad student. Coming home to a clean house (a greatly cleaned house) was amazing.
Description of Work: I hired them to do a little more then the basic cleaning. They cleaned two bathrooms, a living room, kitchen (inside oven and microwave), vacuum and moped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Carroll C.
03/2017
5.0
house cleaning
  + -1 more
They did a great job. Look forward to using them again.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Mark F.
03/2017
5.0
house cleaning
  + -1 more
It worked out well. They are very good. The quality was great. They did superior job. They were very professional and very thorough. There were 2 of them and it was for 2 hours.
Description of Work: I purchased a Big Deal coupon from them for housekeeping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspire and motivate us to keep moving forward. We are happy to serve you in the best.

Jason O.
02/2017
5.0
house cleaning
  + -1 more
The cleaning went well, we pre-paid for a set amount of time and they were able to accomplish just about everything in that time frame. The cleaning was excellent -- it hasn't been this clean since we moved in.
Description of Work: Hired for cleaning before my wife had our second child.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Valerie R.
02/2017
5.0
house cleaning
  + -1 more
Everything went well. Only suggestion would be to use a wood cleaning product on hardwood floors ratherthan damp mop.
Description of Work: This was for a housecleaning service.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Jinai H.
02/2017
5.0
house cleaning
  + -1 more
I actually purchased it for a friend who had just lost her mom. It went really well. They did a good job.
Description of Work: It was a deal for $99 for four labor hours of house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Glenda W.
02/2017
5.0
house cleaning
  + -1 more
They did a great job, by kitchen sink had some hard to get out stains. I am not sure what they used, but my sink looked brand new.
Description of Work: General Cleaning of 2 floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Carol S T.
02/2017
5.0
house cleaning
  + -1 more
Excellent work, completely cleaned all areas, bathrooms sparkled
Description of Work: Cleaned the house, dusted, mopped, vaccume,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CleanstarsUSA
Dear Customer, Thank you very much for your kind words which inspires and motivates us to keep moving forward. We are happy to serve you in the best.

Contact information

Laurel, MD 20724 Fairfax, VA 22033, Washington, DC 20016

http://cleanstarsusa.com/cleanstars-washington-dc/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning

FAQ

CleanstarsUSA is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

CleanstarsUSA accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, CleanstarsUSA offers free project estimates.
Yes, CleanstarsUSA offers eco-friendly accreditations.
Yes, CleanstarsUSA offers a 5% senior discount.
Yes, CleanstarsUSA offers emergency services.
No, CleanstarsUSA does not offer warranties.
CleanstarsUSA offers the following services: General house cleaning; After construction cleaning; Move in/out cleaning; Regular housecleaning; Thorough housecleaning; Commercial cleaning.
we don't do carpet cleaning; we don't do drapery; we don't do upholstery cleaning; we don't clean windows from outside.

Contact information

Laurel, MD 20724 Fairfax, VA 22033, Washington, DC 20016

http://cleanstarsusa.com/cleanstars-washington-dc/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM