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Brookland Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Independently family owned and operated for over a decade. We look forward to serving you! Give us a call today. Sorry, we don't snake out drains of any kind, but are happy to take care of most other residential plumbing repairs.

Business highlights

19 years of trusted experience

Services we offer

Plumbing - Repair, Replacement, & New Construction. Gas Piping. Installation of Water Heaters. Washer & Dryer Hook-Ups.

Services we don't offer

Unclogging drains, drain cleaning, boilers & furnaces, radiators, air conditioning, sump pumps, insulation,alarms, tiling, hvac, hauling, appliance repair and sales, wells & pumps, drywall.


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9463 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 426-450 of 463 reviews

Andrea B.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Brookland Plumbing
We believe that this review must have been a mix-up. The customer, who appears to be a landlord living in another state, does not appear on our list of clients. In addition, all jobs which we completed on or around the alleged date of this visit were for homeowners, not tenants. The reviewer also provides no description of the work done; all of our clients provide such a description, usually with plenty of detail. Finally, the price charged, $100, does not make sense; our minimum charge is an hour's work, which for smaller jobs is $135. The only conclusion which we can draw is that this review was placed under our company's name in error. Customers often call several different plumbing companies before settling on a final choice in contractor; this person may have called us, but certainly did not employ us.

Brady D.
03/2015
5.0
plumbing, gas leak repair
  + 0 more
unknown
Description of Work: Fixed a broken hose bib. Very friendly, efficient and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DIANE B.
02/2015
5.0
plumbing, gas leak repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Merry H.
02/2015
5.0
plumbing, gas leak repair
  + 0 more
unknown
Description of Work: Repaired toilet, replaced plumbing mechanism and water input pipe. |Repaired refrigerator water input copper piping, but it turned out there was also a problem with the ice maker itself that they couldn't repair. It has to be done by the GE appliance repair guy.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Mary C.
02/2015
5.0
plumbing
  + -1 more
Outstanding service.
Description of Work: Raciel converted my shower/tub from an old two control system to one central control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Eric B.
01/2015
5.0
plumbing, gas leak repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Thomas M.
01/2015
5.0
plumbing, gas leak repair
  + 0 more
unknown
Description of Work: I am the president of a 16 unit condo association. We have used Brookland Plumbing many times and have always been super happy with their service. Raciel the owner is a master at figuring out problems, solving issues and being super personable/professional. | |For the most recent job, we had a small water leak in an unit. The owner had called two other plumbers who gave incorrect diagnostics. The owner contacted the board and we had Brookland out. They did a four floor diagnostic check and found the hairline crack/leak between the 3rd and 4th floor. They were systematic and were as minimally invasive as they could be. They consulted us on options for repair and provided their recommendation (which we took). | |Raciel and Brookland Plumbing are just terrific and I would happily recommend them for any plumbing job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jean W.
01/2015
5.0
plumbing
  + -1 more
.
Description of Work: When I called Brookland Plumbing (which I had used before also with great success), I told them that the toilet was running and that there was a leak from it to the ceiling below. Raphael (sp?) came (later than scheduled but the office called to let me know) and replaced everything in the toilet tank, cleaned it and the pipes, and reseated it. After he had finished that, I reminded him of the leak and he smiled and said that it was taken care of, and it was!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Yolanda Q.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: they did a great job |I would use them again & I would recommend them. They don't give paper receipts they email you the receipt I am glad I choose them they fixed 3 leaks | | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286

Bob H.
12/2014
5.0
plumbing
  + -1 more
We were happy with the service.
Description of Work: But in a drain line in the basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Sam S.
11/2014
5.0
plumbing, water heater repair
  + 0 more
Great, and fabulous price.
Description of Work: Fixed a mistakenly installed diverted and reccomemded a setting adjustment for our water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaTanya B.
10/2014
5.0
plumbing, gas leak repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Madeleine K.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Brookland installed our gas stove. They were punctual, cleaned up after themselves and did the whole job in less than the time they had allotted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeanne D.
09/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: They changed faucet and fixed two running toilets. They did a good job. And I thought prices were reasonalbe.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Karen J.
08/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Purchased and installed a new hot water heater. Disposed of old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Norma A.
06/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Brookland Plumbing
We are confused by the appearance of this review on our Angie's List space. We keep very careful records of all our customer interactions. We have never provided service to this person or to this address. We do not work on the weekends; the date when the work was supposedly performed is listed as a Sunday. Finally, there is no description of the work supposedly done. All of our customer comments include these descriptions--usually quite lengthy ones. We can only conclude that this review was posted in error. Indeed, Angie's List has agreed to carry out a reconfirmation investigation of this review. We urge customers to read our other reviews to evaluate the quality of our plumbing work and customer service.

Jack G.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They rerouted some pipes and did bathroom work. Overall, they are good solid workers and are not going to take you for a ride. There was no markup on materials and you just pay for labor. They were transparent about ecerything. I'm pleased with the results. Especially because they fixed something another plumber didn't get right and was costing me money all over again. You'll be satisfied and happy you called them. Good people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DEBORAH L.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They check my faucets and they put in a metal connector between pipes. I have used them a lot over the years. They are prompt and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carlos O.
06/2014
5.0
plumbing, wells
  + 0 more
unknown
Description of Work: Responded to my Emergency call for flooding basement. They immediately diagnosed the problem, offered solutions, and stopped the sump pump issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

sharon R.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I used them from a Angie's list promotion. Work was good, neat and professional. Small family business, honest and friendly. Would use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Brenda R.
05/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Raciel successfully tackled a job that another plumber told me was not fixable. I have a large two-person jetted tub that the original plumber who installed it caused a leak by welding to close to the tub (only learned this much later, after it leaked into the kitchen below). The plumber hired to repair the leak informed me that I would need to replace the tub because it could not be fixed. He said the only way to stop the leak was to cut off and cap the pipes leading to the bathtub, which he did. That didn't make sense to me, but I had to stop the leak. I explained all this to Raciel. He examined the situation and said he thought he could fix it, but couldn't guarantee that he could fix it given what the other plumber had said. Raciel said if he did the work and it didn't solve the problem he would not charge me for the labor, only the service call to come out. That was a more than fair offer, which I accepted. Raciel and his father successfully repaired the bathtub. it turned out that the faucets were also leaking water into the tub and I had to order the replacement cartridges from Ghroe. Raciel returned once the parts arrived and fixed the faucet. Now, I can enjoy my jetted bathtub with out having to tear it out and replace it. To replace the jetted tub would have cost about $13,000. I would also add that Raciel and his father were a delight to work with; professional, considerate and friendly. Needless to say, Brookland Plumbing gets my highest recommendation and they are now the plumbers I will always use!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$855

bette l C.
01/2014
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
punctuality
3.0


Response from Brookland Plumbing
We do not know who this person is. We have no record of a visit ever made to either this address or a person by this name. Additionally, on the date which this person lists as the service being completed, we were working all day at an address in North West DC, replacing galvanized pipes. We are sorry that this person received bad service, but it was not us! The lack of comments or job description is also odd; as potential clients can see, all the other reports provide a good amount of detail. We can only conclude that this comment was uploaded in error to our listing. Please do check out our other reviews to confirm the high quality of our plumbing work and customer service.

Julie G.
11/2013
2.0
plumbing
  + -1 more
It didn't.
Description of Work: Called multiple times and left messages, no response, had to go with another provider.

Rating CategoryRating out of 5
responsiveness
2.0


Response from Brookland Plumbing
We're sorry that this person was unable to get a response to her plumbing needs, but it does not appear that she called us. We have reviewed all of our call logs of phone messages for the last four months and have no record of this person calling. We generally are able to respond to a message quite quickly--usually within a few minutes, but never more than a few hours. We also make sure to call back promptly people who have left messages overnight or over the weekend. We wish this person the best in pursuing her repairs.

EILEEN H.
07/2013
5.0
plumbing
  + -1 more
Description of Work: Requested service to repair a leak in basement ceiling water pipe but this provider was unavailable for the next two weeks. Recognizing the importance of timely service, Brookland encouraged me to seek another plumber and gave me useful information and questions to ask another provider to ensure quality repair and fair pricing. I could use their $135/hr fee as a benchmark and understood better the importance of copper vs. galvanized pipes. I would engage this provider for future plumbing work.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Omar A.
06/2013
5.0
plumbing, drain cleaning
  + 0 more
Brookland Plumbing were great.
Description of Work: They cleared a kitchen plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

1611 Monroe St NE, Washington, DC 20018


Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Wells and Pumps,
Heating and Air Conditioning,
Appliance Sales and Installation,
Drywall,
Hauling,
Basement Remodeling

FAQ

Brookland Plumbing is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Brookland Plumbing accepts the following forms of payment: Check,MasterCard,Visa
No, Brookland Plumbing does not offer free project estimates.
No, Brookland Plumbing does not offer eco-friendly accreditations.
No, Brookland Plumbing does not offer a senior discount.
No, Brookland Plumbing does not offer emergency services.
No, Brookland Plumbing does not offer warranties.
Brookland Plumbing offers the following services: Plumbing - Repair, Replacement, & New Construction. Gas Piping. Installation of Water Heaters. Washer & Dryer Hook-Ups.
Unclogging drains, drain cleaning, boilers & furnaces, radiators, air conditioning, sump pumps, insulation,alarms, tiling, hvac, hauling, appliance repair and sales, wells & pumps, drywall.

Contact information

1611 Monroe St NE, Washington, DC 20018


Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM