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GREW DESIGN INC

1.0(
1
)

Architects, Homebuilders

About us

Architectural design firm serving residential, commercial and institutional building projects and clients. Highly experienced in codes, permits, construction, and practical solutions.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Architecture, Residential architecture, building code consulting, construction management, interior design, space planning, site planning, engineering management, project management, building inspection, cost estimating, expert testimony, feasibility studies, construction drawings, specifications, renderings, retail design, kitchen and bath design

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Visa

Photos of past projects

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Write a review
Showing 1-1 of 1 reviews
Judy and Joe C.
03/2011
1.0
architect
  + -1 more
We hired this company to build us a ranch home that was handicap accessible. He never listened to any of our wished. WE had to replace a door because of its insufficient size. You can not maneuver a wheel chair or a walker from the font door to the bedroom without going down a step. He never screwed in the sub floor as we requested, and now all floors squeak. Some windows were never installed properly, and had to be repaired. Unfortunately we were not living in the area during the construction, and found out later that he was taking our contractors away from our project and using them for other projects. He left the house open and unattended and unlocked, causing us to be robbed of some of our building materials, which we were responsible for financially. Since the completion in 2001 we have been budened with tens of thousands of dollars in repairs, twice for the roof, once for the chimney which was flashed incorrectly, and many other repairs. His plumber never came on time, and the sheetrocking that was done had to be taken down and replaced after he finally finished his job, costing us and extra $3500. We could go on and on. We are very happy that Angie's list is available so that no one else will suffer financially the way we did by using this architect.
Description of Work: This architect was also the project manager of our new home. He hired sub par workers, most all from his Jehovah's Witness Congregation. Nothing was completed on time. Now ten years later we are living with the consequences of his inferior service, most recently majot flooding in our basement due to iimproper concrete fllring. All floors are not level. Walls are out of plumb. This house took over a year to finish. We were the second home in the development to begin building, and the last to finish. He took advantage of our not being in the area.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600,000
Response from GREW DESIGN INC
I am deeply saddened by our former client's negative comments. During design and construction I was under the impression that we had a good working relationship and collaboration and that they were satisfied with the house and its performance when it was completed. I wish they had contacted us long ago to inform us of their continuing dissatisfaction and we would have tried to satisfy them. Perhaps nothing would have satisfied them considering the grade they gave our firm. There may be other underlying issues which explain the comments, particularly the negative reference to a religious group, the facts of which also happen to be incorrect. This statement is rather inflammatory and may betray that there is more behind the criticism than mere construction issues. Also, every contractor was hired directly by the homeowner with our firm providing on site construction management. So they picked the successful contractors form multiple bidders for each trade. In most cases I believe they picked the low bidders. It is true that part of the program was to facilitate aging in place, however, it was not to make it "handicap accessible" which would have meant adding ramps, no changes in floor level and other building elements which they seemed quite pleased with at the time and accepted with full knowledge. We were not aware that a door had to be widened later on. It was not our charge to make the house fit for wheelchair maneuvering throughout the house or else the design would have been quite different. The comment that a walker of wheelchair cannot go from the front door to the bedroom on one level is not true. We checked our drawings and photographs to be sure of this. Floor plans and reality do not lie. Our office records indicate that we responded to our client's inquiries after they moved into the house and had corrective actions taken by the contractors when needed. Apparently other issues may have arisen later that they chose not to inform us of. There are many unedited positive comments available as testimonies on our website and on LinkedIn. Please feel free to read those and then weigh them against this client's report. Since the completion of the design of this house we have worked on about 350 more projects. More than half of our revenue is derived from repeat clients and referrals from happy clients. I will have to let our reputation stand as it is and as the people who know me and my firm will attest. Again, I must say I truly regret the criticism and wish I had the opportunity to address these directly, however, the tone of some of the statements indicates that may not have been achievable. The homeowners were lovely people to work with and I liked them very much. I wish them only the best. Sincerely, Greg Milton Gregory Grew, AIA, CEO Grew Design Inc

    Contact information

    241 MAIN ST S, Woodbury, CT 06798

    http://www.grewdesign.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Architects,
    Homebuilders

    FAQ

    GREW DESIGN INC is currently rated 1 overall out of 5.
    GREW DESIGN INC accepts the following forms of payment: Check,Visa
    No, GREW DESIGN INC does not offer free project estimates.
    No, GREW DESIGN INC does not offer eco-friendly accreditations.
    No, GREW DESIGN INC does not offer a senior discount.
    Yes, GREW DESIGN INC offers emergency services.
    Yes, GREW DESIGN INC offers warranties.
    GREW DESIGN INC offers the following services: Architecture, Residential architecture, building code consulting, construction management, interior design, space planning, site planning, engineering management, project management, building inspection, cost estimating, expert testimony, feasibility studies, construction drawings, specifications, renderings, retail design, kitchen and bath design

    Contact information

    241 MAIN ST S, Woodbury, CT 06798

    http://www.grewdesign.com