Mr. Resurface LLC

Ernest responded to my service request promptly. I contacted him because I was familiar with the quality of his work from a similar job he did for us nearly 4 years ago. The original bath and shower surround he resurfaced has held up beautifully, so we decided to have the same type of work done in another bathroom. He came when he said he would, the work was completed in the time estimated (approx 5 hours), the price was as quoted, and the job was meticulously done. We now have a beautiful new bathtub for a fraction of the cost of installing an acrylic liner. I would highly recommend his services. I did contact another bath re-finisher just to double check his pricing both 4 years ago and before hiring him this time. Ernest's prices were most competitive on both occasions. I would highly recommend his services.

Ernest did a great job. The refinished bathtub/shower unit looks brand new. It took him about 4-1/2 hours, and we were able to use the unit 24 hours after he finished. My husband and I are so impressed that we will be retaining him to resurface our laminate kitchen counters.

Ernest arrived and started the prep work. Like most of the time the prep work is everything. Ernest was careful to protect the walls where his equipment brushed against. The actual resurfacing took little time. Clean up was very quick. Beyond anyone's control, but for informational purposes the residual odor took slightly less than a week to evacuate. Very professional service and good background music as well!

We are very pleased with the service. Ernest is very professional, polite, responsive, and the shower looks great!

When I called Ernie promptly called me and we set up an appointment. He was very neat and professional when he did the job. The smell was strong but we had exterior windows in both bathrooms, so it was liveable. The units looked great. After using the units for awhile I noticed a small slightly rought spot in the shower unit. I called Ernie and he again promptly returned my call and we set up a time for him to come and look at it. When he came he was able to fix the spot very quickly. We are happy with the results and would recommend him for painting fiberglass units a different color.

Ernest did an excellent job. He was able to make this badly pitted and scratched surface look like new! He spent several hours working on it, because the tub was in bad condition to start. I had not realized how bad it was, and had not been able to let him know in advance that this would be a particularly time-consuming job. But in spite of this, Ernest stayed and finished the job in about five hours of continuous work, with care and professionalism. He arrived on time, explained what was needed, why price adjustment was needed, and worked for hours until it was completely finished and looked like new. I had never seen it looking so well! I would recomend this company and would definitely use Mr. Resurface again.

From our first conversation Ernest was professional + helpful in planning this project. The original est. was the final price, any questions we asked Ernest supplied answers. Finally, Ernest was very careful from his first step in the preparation of the job to making sure that he left our home in the state it was when he first arrived. He left our home the better due to his professional workmanship, thanks Ernest. I highly recommend Ernest.

Mr. Resurface (Ernest) refinished our tub and surrounding tile. He did a wonderful job on that! However, we were also having the rest of our bathroom remodeled. We had asked prior to the beginning of any of the work if we should do the resurfacing project first before taking down tile on the rest of the walls and retiling the floor, painting, etc. Ernest said "no", and that we should do everything else first and the resurfacing after. The newly painted walls, new floor, new counter unit with marble top were covered, but not securely. We had overspray of white paint on the painted walls, on some areas of the floor, on my marble countertop! All of the work was done while we were on vacation - by a good friend of ours who also was at the house the day of the refinishing. When I got home from work I about went through the ceiling when I saw the white on the other surfaces! Not only that, when we removed the tape that held the paper on that was there, it pulled off the paint that had been done a week before. (Masking tape was used in areas, not painter's tape.) I e-mailed Ernest - I was too angry to call - and told him to contact my husband at work the next day - that he didn't want to talk to me!! He called him early the next morning and said he would come by after work and look at the situation. He had a solvent that was able to clean the spray from the floor and countertop, but I told him the walls needed to be repainted. I told him it would have to be done on a weekend - that we were not taking time off work to get it fixed. He opted to refund us the cost to have our friend do the repainting. Ernest was very nice and apologized for the problem. He did promptly fix it and pay for the repainting. I would recommend his services, however, if you are remodeling too, do that part first! Otherwise, be sure everything is securely covered before the spraying begins. In response to Ernest comment about the sheet over vanity, it was to be an additional layer of protection of what he was to use to cover the vanity. His covering did not cover the whole unit or seal it to prevent.overspray. If I didn't call call Ernest the day before we would have not scheduled, as we paid his deposit by paypal as to have recourse if he didn't shoe up, be he never added us to list and did not supply us with a complete list of instructions as to prep. Ernest doesn't like Paypal as it cost him a larger percentage than Visa MC. The tub and shower walls should have been done before the bthroom was redone. Still we were are happy the way the tub turned out. Plus if he didn't charge for estimates and came out and estimated\looked at the job we could have avoided the whole situation. Still we would recommend Ernest again and would use him again.

It went well start to finish.

I called got an appointment quickly and had an estimate done. Once the work was started everything went fine. The fumes were strong for a day or so but now there is no odor. Very professional and the work looks great, When I had an issue with some minor imperfections in the surface an appoinment to fix the problem was set up immediately at no charge and with no difficulties.

The project went very well. Ernest was in touch prior to beginning the service and explained all the pertinent things that needed to be completed prior to his arrival. He showed up on time and the process took approximately 2 1/2 hours. He was very professional and a nice guy as well. Everything was done in a controlled and clean manner. 24 hours later I inspected the area prior to caulking and saw a couple of small blemishes I had a question on and Ernest came back promptly with no questions asked and redid those satisfactorily. His quick response to my concern was excellent and that is the true measure of a service provider. The tub looks great and I recommend Mr. Resurface to anyone looking to reglaze an old bathtub. Thanks for a great experience Ernest.

Very well job done on time and it looks just like he said it would.

Went well from start to finish.

Ernest did n outstanding job! The price was reasonable and competitive. Ernest was polite and on time- he did an outstanding job prepping the bathroom and painting the tub and shower. Our bathroom looks like a brand new bathroom! And, Ernest did a great job cleaning up. In sum, we had a great experience. , I highly recommend him to everyone!

I contacted Mr. Resurface after reading favorable reviews here. Ernest returned my call immediately, went over the details of my particular job, and supplied an estimate. It seemed reasonable...several hundred dollars less than pulling out the existing one piece unit and installing a replacement, which would have been multi piece and seamed, several thousand dollars less than building a new shower and tiling. The existing unit was an ugly blue, and this process allowed us to change the color to white to better integrate with the bathroom upgrade we were doing, We made an appointment for about a week later. Ernest showed up right on time, and was done in about 4-5 hours. The results were outstanding, imo. A very glossy finish, somewhat textured, very clean looking. The job was cleaned up well, and instructions were carefully given as to care and cleaning. After installation of a new shower door it looks brand new. One thing to remember: the material that is sprayed on SMELLS. Ample warning is given verbally and in the pre job instructions that were emailed, but the smell was pretty noxious for 24 hours or so. Other than that, no problems and we plan to have Ernest do a similar shower in our playroom bath later this year. Cost was exactly as estimated, plus $45 for a non skid additive for the floor. Works great.

The whole process was seamless. I left a message, Ernest replied with 24 hours, and soon after we set a date. We had some prep work to do and had more than enough time to get it done before our appointment. We would recommed Mr. Resurface to others without hesitation.

After calling him for information, Ernest called back within just a few hours, and asked all the questions that we had concerns about prior to us having to ask. His estimate was well within what we thought it would cost. He immediately followed up with an e-mail confirmation and receipt for deposit. On the day of service he arrived right on time, was extremely professional and courteous, and the the best part; tub looks fantastic! We live in an historic 200 year old house and our expectations were high. Ernest did not disappoint.

the job ernest did went very well. he didn't have to do to much to the tub because it was cleaned quite well. ernest was very professional and made sure the area surrounding the tub was well covered. after the job was done he was very good at cleaning the area the way it was before. the tub loods very nice and iwould recommendhim to anybody

The company did a great job, from our initial meeting to get an estimate -- which I found fair considering the amount of work that had to be done -- to the completion of the job. The owner is very professional and took into consideration all aspects of the job -- ventilation, clean-up, and follow-up instructions on how to care for the resurfaced tub and tile.

It went well. He arrived on time, explained what he did, and gave me instructions for future use. He returned a week later to clean up some overflow on the drain hole.

We found Ernest on Angieslist and he had great reports. He was easy to get ahold of and we spoke directly to him, and he performed the work. He showed up on time, needed no assistance, completed the work in about four hours and instructed us that we could use the tub the next day. He did not offer upfront that we put the non-slip surface down but we asked for it to be added. The rest of the tub is rather slick so would recommend you pay the extra $45 for the textured floor. The glaze seems strong so far but there is a spot where I sat down with jeans and must have hit a button the the surface and if chipped a tiny bit off. We didn't get to many comparable for price but did feel that $600 was a bit pricey compared to the cost of a new tub. In the end, it's gorgeous and we hope it will last for years!

Ernest was a gem! He was prompt in returning calls, very polite and professional and extremely clean. I should have done the reglazing years ago. The bathtub looks fantastic. Thank you Ernest. I would highly recommend Ernest for his superior work and superior customer service.

Mr. Resurface was 100% polite and professional during the entire communication and execution process. He was a good listener and responded to our needs. We wanted a non-skid surface, but a very light application - - nothing too gritty. He completely understood and the tub is perfect. He did the work himself, did not subcontract to anyone else. It was the one part of our bathroom renovation process that went completely without a hitch! I would highly recommend his services.

The tub looks better than I'd hoped. It's like a new tub without the hassle of ripping out the old and installing a new one. Ernest was very professional, responded to my calls and emails in a timely manner and left everything clean and tidy. He did an excellent job. We are very pleased!

Mr Resurface were very friendly and accomodating. I was forced to rechedule multiple times due to power outages after hurricane Irene, and they were very helpful. The technician was very friendly when he arrived and took several hours to do the work. The tub looks like new. They covered all surrounding suraces and fixtures, and I saw no spillage. I would definitely use them again.