BHI Tile

Ceramic Tile, Kitchen and Bath Remodeling, Handyman Services,

About us

We are here to provide you with professional and satisfying services such as : new tile installations, kitchen backsplash,repairs, re-grouting, tub re-caulking, mildew control, and cleaning. If you live in Connecticut and have a shower leak or problems with the grout and caulk joints of your tile make sure you schedule your free inspection by contacting us today. Cost is determined by the job.

Business highlights

19 years of trusted experience

Services we offer

Tile repairs & installation-water damage restoration, flooring for showers & small rooms. Glass & natural stone. Re-grouting & re-caulking. Mildew control & cleaning.

Services we don't offer

Plumbing,underfloor heat,painting, carpentry, vinyl, wood

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.964 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 64 reviews

Henry R.
04/2024
5.0
ceramic tile
  + -1 more
Billy did great work. He arrived on time and he has a great attitude and took the quality of his work very seriously. The new tile floor looks fantastic.
Description of Work: Bathroom floor needed new porcelain installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane C.
01/2021
5.0
ceramic tile
  + -1 more
Wish I could give Billy an A plus for doing the job very professionally. Was respectful and affordable. My floor looks brand new!
Description of Work: Replacement of cracked tiles and regrouping of bathroom floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose B.
07/2020
5.0
ceramic tile, home remodeling
  + 0 more
Billy was polite, professional, and responsive. He was able to juggle to accommodate my schedule Strongly recommend.
Description of Work: Remove old tile and subfloor. Replace both

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ken D.
10/2019
5.0
ceramic tile
  + -1 more
Billie was fantastic. He was prompt and punctual. He evaluated the work to be done. We arranged a day and time. His price estimate was a lot more reasonable than I expected - maybe even too low. He exceeded my expectations and I highly recommend him.
Description of Work: I had six tiles in my kitchen floor that were cracked and needed to be removed and replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gary G.
04/2019
5.0
ceramic tile
  + -1 more
This job could have run hundreds or even thousands of dollars depending upon the solution. Billy believed he could seal the tiles via caulking (less expensive route) rather than replacing them. The solution worked. He even came back the next day to test for leaks (none found). Billy's work and professionalism are truly exceptional.
Description of Work: Repaired leak around tiled shower which dripped into basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary G.
04/2019
5.0
ceramic tile
  + -1 more
Very effective and professional. Saved us a lot of money.
Description of Work: Bathtub tile was leaking before home sale. Rather than doing a tile job he indicated that sealing/caulking/grouting the joints would do the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George M.
11/2018
5.0
ceramic tile
  + -1 more
Work was performed as per the agreement. Exceptional work quality and Professionalism. He has my highest recommendation.
Description of Work: Tile work in Basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken M.
05/2018
5.0
ceramic tile
  + -1 more
Super professional. Very punctual. Reasonable price very fair . Work done in a timely manner.
Description of Work: Replace and repair tile shower floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kate L.
04/2018
5.0
ceramic tile
  + -1 more
Billy did great work. He arrived on time and found that he'd underbid the job, but committed to doing it at the estimated price anyway. He had a great attitude and took the quality of his work very seriously. The tub and tile look terrific, almost like new!
Description of Work: tub and tile re-grouting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Laura D.
09/2017
5.0
ceramic tile
  + -1 more
Billy did great work and did more than he was hired for. We are extremely impressed by his knowledge, professionalism and demeanor
Description of Work: In addition to getting an estimate for other work, Billy steamed and cleaned up a fiberglass shower that had mildew. He also sealed all around the shower to prevent the problem from recurring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill W.
06/2017
5.0
ceramic tile, home remodeling
  + 0 more
Very well! Billy was punctual, professional, and completed the work on time. He was able to provide good advice on the project. When we needed some adjustments to the tile work, he scheduled us in right away and fixed up those items at no additional cost.
Description of Work: Bathroom remodel - tiling of the floor, partial wall, and full shower Included heated floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Louis P.
05/2017
5.0
ceramic tile
  + -1 more
BHI Tile did a terrific job fixing significant mold issues we had in two bathrooms – in a tub-shower and in a Fiberglass shower stall – and replacing eroded caulking at the base of kitchen backsplash tile along a counter. Less than 24 hours after I contacted him, Billy Henderson came to our home to survey our problems. Removal and replacement of old, moldy caulk from the tub would be straightforward he explained, as would replacement of the kitchen caulking that had been poorly done by an earlier, different contractor. His careful inspection of the shower stall, which had been installed years before we owned the house, revealed a more complicated problem of mold hidden behind portions of the overlapping Fiberglass walls (due to gaps left during careless installation). Billy explained the problem carefully, and then explained the steps he would take to solve it – first using steam cleaning between the two layers of Fiberglass panels where the mold had grown, and then – after allowing time for drying -- carefully sealing the gaps and seams that had allowed the problem to develop in the first place. The price he quoted was very fair, and we asked him to go ahead as soon as he could. He kindly agreed to come two days later at 8 a.m. He arrived precisely on time and immediately set to work. By about 11:30 that morning he had finished the job. The tub looks great. The seam where the kitchen counter meets the tile backsplash is now properly sealed and protected from water intrusion. And the shower stall is properly fixed: newly steam-cleaned, dried, and now fully caulked in all the places that had let moisture accumulate and mold sprout. The work was done by the time Billy had predicted, the areas where he had worked were carefully cleaned up, and the cost was exactly what he had quoted to us when he first came to see the problems. We couldn’t ask for a better job! We will certainly look to Billy Henderson for future needs!
Description of Work: Removing and replace, moldy caulk in a shower-bathub, eliminate hidden mold behind panels of a prefab fiberglass shower stall that had been poorly installed by another contractor, and replace faulty caulking (by another contractor) in kitchen/

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Teresa D.
03/2017
5.0
ceramic tile
  + -1 more
It was done on time, very professionally and skillfully.
Description of Work: He was here on time. As I requested, he gave me an estimate for 2 different ways the job could be done. He explained what he was going to do and how he would do it. The job was done as he explained, in a timely manner, professionally and skillfully. I was very happy with the finished work. I would call him for any other work I have and would recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jacquelyn W.
07/2016
5.0
ceramic tile
  + -1 more
Billy was very helpful and offered much needed advice. I supplied the tile and he took it from there. He is very calm and wasn't even phased when all behind the tiles was moldy and gross. He also had many helpful suggestions about soap dishes, a cubby, tile positioning and ways to make the bathroom look bigger. Great professional!
Description of Work: Billy was fantastic helping my renovate a 1960s bathroom in much need of help!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Lisa A.
07/2016
5.0
ceramic tile
  + -1 more
Perfect. He was clean, neat and timely. He finished early even with me asking him to change tile he had already done. He also cleaned the grout and created a panel
Description of Work: Tiled around my bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

William M.
06/2016
5.0
ceramic tile
  + -1 more
Billy was very professional throughout, communicated each step, gave good suggestions and the overall job was done very well. Will look to use BHI foe future tiling and tub/shower work in the future. Very good gut.
Description of Work: Clean and grout shower and clean, caulk and grout bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John S.
02/2016
5.0
ceramic tile, home remodeling
  + 0 more
Billy was excellent....recommended him to my son. I would adopt him if I could! Thanks Billy. Really it could not have gone better.
Description of Work: Billy did a back splash in my kitchen. 25 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

John S.
01/2016
5.0
ceramic tile
  + -1 more
Billy provided the most excellent customer service and quality. I highly recommend him. I am using him for other upcoming tile projects. Thanks so very much Billy. John
Description of Work: Repair shower tile wall and regrout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tom W.
12/2015
5.0
ceramic tile, handyman service, home remodeling
  + 1 more
Billy did a great job... from the original visit to scope and estimate the job... to finishing the work in less than a day. He removed and replaced the original contractor's sloppy grout that had allowed water to leak behind the tiles and damage a few. He also removed and replaced the sloppy "emergency" caulking I had done to in order to stop leaking from the shower floor (through the downstairs ceiling). He also cut and installed several new tiles to match the old tiles that needed to be removed. His work was excellent in every way. He honored his original quote. He provides a one year guarantee of his work. I don't have a single complaint nor concern. He is professional, knows what he was doing, and is very easy to work with. I recommend him highly and wouldn't think twice about using him again.
Description of Work: Re-caulked and re-grouted a tiled shower, and replaced several of the damaged tiles. Also re-caulked a jet water tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Joseph L.
11/2015
5.0
ceramic tile, home remodeling
  + 0 more
I contacted Bill from BHI Tile for a bathroom upgrade project. Bill was pleasant and easy to work with during my bathroom renovation project. Bill was highly recommended by another contractor I used last year for my main bathroom renovation project. I contacted Bill and he came over to look at the tile project and gave me a fair estimate. I purchased the tiles and Bill installed them and replaced several broken tiles in my shower stall as well. My wife and I were extremely pleased with the finished tile floor and shower tile project. I would highly recommend Bill and BHI Tile to all my friends needing any type of tile installation or tile repair.
Description of Work: Installed new tile floor in master bathroom during renovation project...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mark D.
10/2015
5.0
ceramic tile
  + -1 more
Billy was AWESOME. We've worked with about a dozen different companies and contractors this summer as we've been renovating our fixer-upper and Billy was the absolute best we've worked with by far. We contacted 4 or 5 tile contractors and Billy was the most responsive and professional, and he gave the best quote. Our job was a little more complicated than he originally estimated, but he didn't change the quote an did a beautiful job. He even saved us some money by cutting some tiles for another project for us and using his own grout and sealer. We were able to return the overpriced stuff Tile America sold us and got almost $75 back. On top of that, Billy is just a great guy who was extraordinarily nice and a pleasure to work with. We would definitely hire Billy again and will be recommending him to anyone/everyone who is doing any tile work. A breath of fresh air! Thanks for the great job!
Description of Work: Install tile backsplash in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ray O.
10/2015
5.0
ceramic tile
  + -1 more
The service was very professional. He was on time and performed the work as described in the initial estimate. Gave a 1 year warranty. Great service overall. Would recommend to others in need of this service or other tile work.
Description of Work: Grout work around the interior and exterior of the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kent S.
08/2015
5.0
ceramic tile, home remodeling
  + 0 more
WOW..what a pleasure to do business with this company. They came out prior to the work and assessed what needed to be done. They then returned as scheduled and performed the work. Great job. No extras. Could not be more pleased, especially given the difficulty we have had in finding a contractor to provide tile work in the past.
Description of Work: BHI repaired the grout and seal joints in our walk in shower and our kitchen counter backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Diane B.
06/2015
5.0
ceramic tile
  + -1 more
Billy is a very polite and professional young man. He showed up on time, he worked very hard throughout the day, he finished on time, and he cleaned up after himself. My tiles were sparkling when he left, and my bathroom looks brand new! I would highly recommend him.
Description of Work: Re-grouted my shower tiles and repaired water damage by removing some tiles and replacing the backboards where needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jon F.
03/2015
5.0
ceramic tile
  + -1 more
Billy was professional, fast, and the work came out great. He was very knowledgeable and even provided advice for me for replacing a couple other cracked tiles that I am going to do myself. He even gave me the grout he had used for the tiles he had already replaced.
Description of Work: Replaced water-damaged tile and installed cement backer board where drywall had rotted Replaced cracked floor tiles Removed soap dish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425
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Contact information

95 Allentown Rd, Wolcott, CT 06716

www.bhitilemend.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
HIC.0579405
Trade License Locale
CT
Trade License Authority
Connecticut Department of Consumer Protection - Home Improvement
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
Handyman Services,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Water & Smoke Damage

FAQ

BHI Tile is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:30 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 6:30 PM

Thursday: 8:00 AM - 6:30 PM

Friday: 8:00 AM - 6:30 PM

Saturday: Closed

BHI Tile accepts the following forms of payment: Check,PayPal
Yes, BHI Tile offers free project estimates.
No, BHI Tile does not offer eco-friendly accreditations.
No, BHI Tile does not offer a senior discount.
No, BHI Tile does not offer emergency services.
No, BHI Tile does not offer warranties.
BHI Tile offers the following services: Tile repairs & installation-water damage restoration, flooring for showers & small rooms. Glass & natural stone. Re-grouting & re-caulking. Mildew control & cleaning.
Plumbing,underfloor heat,painting, carpentry, vinyl, wood

Contact information

95 Allentown Rd, Wolcott, CT 06716

www.bhitilemend.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
Closed