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PC Development Group LLC

Computer Repair, Computer Sales

About us

Since day one, PC Development Group has been focused on the customer, providing quality computer repair work while maintaining fair prices. The company was formed to give computer users an alternative to the long waits, over charges, and general neglect by major retail computer chains. We offer you a place to discuss and learn about computers and how they can change the way you live. Our goal is your satisfaction, and we guarantee that you will get Computer Friendly Advice.

Business highlights

22 years of trusted experience

Services we offer

Residential and Business Services offered: Desktop and Laptop Repair, Malware/Virus Removal, Computer Tune-Ups, Networking, Data Recovery, Data Backup, Remote Support Sessions, E-Mail Hosting, Employee Monitoring, Rentals, Server Maintenance and Upgrades, Computer Sales, FREE Electronic Recycling

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 25 reviews

JB J.
12/2018
5.0
computer repair
  + -1 more
Very very well pleased.
Description of Work: Home visit and remote repair computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer K.
12/2015
5.0
computer repair
  + -1 more
My computer was running so slowly that it was unusable. I took it over to PC Development. They analyzed it and got back to me the next day, telling me that my hard drive was dying, but was still functional enough so that they could copy its contents. They copied the hard drive to a refurbished hard drive, cleaned up the files and the registry and then installed it in my PC. ($212.00) As I was carrying it out the door, I asked over my shoulder, "Do you repair cell phones?." "Only the screens!" I'd been carrying around a Galaxy S3 with a shattered screen for two months, so I asked if they could fix that too. They ordered me a new screen and a couple of days later, that was fixed too! ($95.00! A lot cheaper than a new phone!) It's been two months since the service and my computer is still working fine, and I'm still fondling the silky unbroken screen on my phone!
Description of Work: Replaced Hard Drive in my desktop computer, and then replaced a shattered screen on my Galaxy S3 phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Carol M.
10/2015
5.0
computer repair
  + -1 more
I first talked with Jeremy who answered the phone. Often when a computer goes down it can be stressful, and he has a very soothing voice! My computer had simply died and wouldn't even turn on. Both Jeremy and Brian the technician were exceedingly professional and answered all of my questions. A part had to be special-ordered, and Brian the technician was great at keeping in touch with me via phone to give me updates. He diagnosed and fixed the problem as scheduled.
Description of Work: Replaced a part inside the CPU (had to special order), scanned for viruses and cleaned it up, and went through my list of about ten random questions I had regarding computer use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Hilary S.
06/2015
5.0
computer repair, computer sales
  + 0 more
unknown
Description of Work: I wanted them to fix my computer. They couldn't fix it. due to a manufacturer issue. They copied what I needed onto a zipdisk and I bought a new laptop elsewhere.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Ivan S.
08/2014
5.0
computer repair
  + -1 more
Good rates. They are super than the other places I used. When they service explain stuff well in terms you can understand. Good hours, friendly, fast turn around time. All in all I was very happy with them so I will probably use them in the future again.
Description of Work: I took the computer to them. They basically placed the hard drive on it. They put in a refurbished hard drive into it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Robert E.
12/2013
5.0
computer repair
  + -1 more
Very professional and quick service at a reasonable price. I had to drive a distance but the results were well worth it. Called and explained the problem and the options along the costs, there were no surprises.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

perry W.
09/2013
5.0
computer repair
  + -1 more
Had my primary computer die, but didn't know what. Bryan diagnosed multiple problems none of which were the same as the geeksquad. Wish I would've used PC Dev. first! Very friendly, efficient, fairly priced, knowledgable, and provided numerous options to save the old computer, rather than trying to get me to buy a new machine. Would definitely go back but hope I don't have to! Thanks!
Description of Work: After spending TOO much time and money at Geek squad. I will never use them again! What Bryan and his team figured out in 2 days and $35, took geed squad 6 weeks and $99 and they still got it wrong!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Marty S.
12/2012
5.0
computer repair
  + -1 more
I'm up and running and it's not stalling anymore. They have provided me with phone support as well.
Description of Work: They cleaned out my computer, they put a new door on the front of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert W.
12/2012
5.0
computer repair, computer sales
  + 0 more
PC development group is second to none! They were beyond helpful, knowledgeable, and really listened and understood what the customer wants. They helped design and build a totally custom PC, as well as repair my old one. Both jobs were completed in less than a day and price quotes were exact. The staff is excellent and hard-working! I will be a returning customer no doubt!
Description of Work: Custom PC assembly and software loading. Also, diagnosed and repaired second PC with blown video card.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Gale J.
08/2012
5.0
computer repair
  + -1 more
Business computer crashed, they fixed it and made it run even better and faster. Period!
Description of Work: Ryan is the best computer tech I have used in years! Responsive, efficient, knowledgeable, and goes the extra mile to help you understand what's going on. I would recommend them to anyone, and will definitely use them again for all my computer needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joan C.
02/2012
5.0
computer repair
  + -1 more
Unbelievable service, and efficiency.. I was told that the diagnostic fee was 30.00, if work is done, this amount is applied to the total bill. The tech called and explained the problems with my machine, and how they would be fixed. I recieved a phone call the next afternoon that the work was completed.! The total bill was $30. and change, but the way I figured it was about 60.00. The diagnostic fee was waived, so my total bill was 30.00...amazing. Fair, fast friendly and quality service is almost unheard of today. I was even given printed instructions on how to fix the problem if it recurred. I can't say enough about this business. I will be using them again whenever necessary, and will recommend them to my family and friends. PC Development Group is awesome.
Description of Work: Assess problems with my computer i.e. screen locking up frequently,slow running, ? virus etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Janet O.
01/2012
5.0
computer repair
  + -1 more
My husband and I were very pleased with them overall, The price was very competitive.
Description of Work: My computer was running very slow and would not follow the commands from the keys. The tech got rid of whatever had gotten into the computer that was causing a problem and it ran fine after that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beatrice D.
09/2011
5.0
computer repair
  + -1 more
Whenever I had problems I had no time getting answered. Great just great! They were very good with me gave me lots of information and always got answers
Description of Work: I bought a new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LUIGI V.
09/2011
5.0
computer repair
  + -1 more
unknown
Description of Work: Used them on several occasions did excellent work. Can only recommend them to people who need work done on their PC, also know some other people who have had them do work and can only rate them very highly. I was very satisfied with the work done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian W.
09/2011
5.0
computer repair
  + -1 more
They're a good, solid, local company. I'd definitely recommend them others.
Description of Work: They've done several repairs for me. I started doing business with them about ten years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

C Heinz L.
09/2011
5.0
computer repair
  + -1 more
I have nothing but praise for them. They are a knowledgeable outfit, and I've been very happy with their service.
Description of Work: PC Development has provided some consultations in regards to managing my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

tom R.
09/2011
5.0
computer repair, computer sales
  + 0 more
PC Development is a really good company. They are incredibly responsive, professional, and knowledgeable. They truly go above and beyond for their customers, and I'd recommend them to others.
Description of Work: I've purchased a few used computers from them, and they've also performed some maintenance work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mark S.
09/2011
5.0
computer repair, computer sales
  + 0 more
They are a very good computer, and a nice group of young guys. They're local, which I really like. I thought they were incredibly helpful, nice, and knowledgeable.
Description of Work: I purchased a new laptop from them, and they got me all set up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul M.
09/2011
5.0
computer sales
  + -1 more
unknown
Description of Work: I purchased from them. Overall, I thought their service was very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

julian C.
07/2011
5.0
computer repair, computer sales
  + 0 more
It is a little computer store. Both I and my wife are in Information Technology. You are working and your PC needs some work then you can walk in to their store. I wish I could be a parent for all the guys that are working there as they are young and they are that good. If I have a question and I go in there, they really know as to what they are doing. I hope they never go out of business. Their price varies and depends on what I want to be done. I have bought a desktop, laptop, different peripherals and different software from them. They do everything. They are great. They are great to talk to and I love them. They seem to win over everybody that I have talked to and they go there when they need anything to be done. They are good.
Description of Work: I have used the services of PC Development Group LLC in February 2011 for computer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steffie & Fred Z.
03/2011
5.0
computer repair
  + -1 more
Please see above remarks.
Description of Work: Technician Ryan came to our home and gave our computer a thorough exam and cleaning. He rid the computer of all viruses and other "bad stuff" resulting in a faster run of our e-mail and internet connections. He was pleasant, extremely knowledgeable and completely professional. I would hire him again for any computer problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Cynthia B.
12/2010
5.0
computer repair
  + -1 more
I brought our computer in and received an estimate for the work that they suggested to "clean" our hard drive. I gave them the "go ahead" and was able to pick up our hard drive by the close of business the following day. The staff was very friendly and professional. They even insisted on carrying the hard drive out to my car. They delivered exactly as promised!
Description of Work: Checked our computer for viruses....removed spyware and a corrupt virus protection program. They also installed new virus protection software and "cleaned up" some user profiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Angela R.
10/2010
5.0
computer repair
  + -1 more
Everything went really well. Jason is very personable and really helpful.
Description of Work: Jason, the owner, did some set up work for the computer I purchased. He worked remotely to set up the internet and other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

ANN H.
11/2009
5.0
computer repair
  + -1 more
They are prompt and reasonable and do good work.
Description of Work: Whenever I have problems with the computer, I can bring it in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JB J.
10/2008
5.0
computer repair
  + -1 more
Recommended by a friend, this company has always done well by me. I love the fact that they also have "same day" service for a slight extra fee. I have taken advantage of this at times.
Description of Work: My laptop went in for a "tune-up", added memory, and backup of files.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    296B Broad St., Windsor, CT 06095

    www.pcdevelopmentgroup.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    PC Development Group LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 2:00 PM

    PC Development Group LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, PC Development Group LLC does not offer free project estimates.
    No, PC Development Group LLC does not offer eco-friendly accreditations.
    No, PC Development Group LLC does not offer a senior discount.
    No, PC Development Group LLC does not offer emergency services.
    No, PC Development Group LLC does not offer warranties.
    PC Development Group LLC offers the following services: Residential and Business Services offered: Desktop and Laptop Repair, Malware/Virus Removal, Computer Tune-Ups, Networking, Data Recovery, Data Backup, Remote Support Sessions, E-Mail Hosting, Employee Monitoring, Rentals, Server Maintenance and Upgrades, Computer Sales, FREE Electronic Recycling

    Contact information

    296B Broad St., Windsor, CT 06095

    www.pcdevelopmentgroup.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM