HARP Home Services LLC

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We joined Angie's List in August of 2007 and have earned their Super Service Award every year since 2009 when they started that program. HARP Home Services, LLC is here to take care of all your heating and air conditioning needs. Whether you are looking for a free quote on a new central air conditioning system or are ready to install radiant floor heating or a new boiler for those chilly winter months, we're just a phone call (or e-mail) away. Residential & Commercial.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Residential Services Include: Furnace Repair, Furnace Replacement and Installation, Water Heater Replacement, Air Conditioning Repair, Air Conditioning Replacement and Installation, Humidifiers, Dehumidifiers, Drain Clearing, Plumbing Repair, Fixture Replacement, Sewer and Water Line Replacement, Boilers, Sump Pumps, Thermostats

Services we don't offer

Gas Fireplace Repair, Electrical work, Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7444 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.9

Filter reviews by category

Showing 376-400 of 444 reviews

David B.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had to have them replace the expansion tank on the furnace (old). While that service went well there were some leaks from valves that were used during the service. They did promptly return to fix those free of charge.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ROBERT K.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Reparied broken furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Dennis L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My furnace was making loud noises and one of the valves was leaking. The HARP mechanic (DON) came (on time) to evaluate the problem(s). He explained all the details and recommended that the furnace be acid cleaned due to sediment build up. He performed the acid clean and replaced the HI-LOW valve. The furnace is now working like new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Jason P.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They got back to me right away and scheduled me right away. They had to replace a blower motor and blower drum on one of the furnaces and the work turned out good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

jason R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went fine.
Description of Work: I purchased a deal for a furnace or ac service call and diagnostic.
Rating CategoryRating out of 5
Yes, I recommend this pro
$47

Deborah S.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurel B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Frances M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They put in a furance and on a scale of 1-10 they were a 10

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Yvette L.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura L.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I used HARP Mechanical to service my A/C system. I had a number of good experiences with them. First visit service as outstanding. System needed repairs. Work was perfomed immediately to my delight. On one maintence call a line was not cleared properly resulting in a flood. Compensation was prompt. Lastly my A/C failed. They determined that the unit was not salvagable and needed immediate replacement. Another company was consulted. They managed restored service for one more season. This allowed me to replace the furnace and A/C together saving significant $'s

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Kathleen S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tuned up boiler in preparation for winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Thomas M.
09/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: HARP mechanical installed Fujitsu ductless air conditioning system in my home. A total of five air exchangers were installed. 4 in bedrooms and one in living room. They installed 2 outdoor units as well. They came when they said they would, took the time they said they needed, and finished within budget. The guys were all well informed and knowledgeable and friendly. They left the place cleaner than when they got there. All the guys wore booties inside and laid down tarps to minimize dirt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from HARP Home Services LLC
Thank you so much for taking the time out your most likely busy day to say such wonderful things about our company. We truly appreciate your words and look forward to working with you in the future!!

Harini S.
09/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

Response from HARP Home Services LLC
I'm sorry you didn't care for our service. It was a year and ten months ago that we were there. I was wondering if you could elaborate on what you didn't care for about our service? You gave us some pretty bad grades overall. You called us on 11/05/12, we were out the same day. We did some work and quoted you for more. You gave us a C for the quality of our work, a D for Price. From what I can tell from the job notes and the work done, your boiler was badly in need of many repairs: We had to replace 2 hy-vents, purge the system and replace the pressure temperature gauge. You didn't pay a diagnostic AND you used a $25 coupon. Our technician was there for 2 hours and replaced 3 parts and purged the system. You were quoted everything up front and agreed to the prices, only to turn around almost 2 years later and criticize us for doing what you approved us to do. The price was given to you up front. You could have said no, don't do the work, I want to shop for somone less expensive. That is your option with our company.

Cheryl P.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron N.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician arrived a day early - Yay! Explained exactly what he was doing and what the cost would be. |I will definitely use HARP again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine J.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: the service provided was for a check of our hot water heater, air conditioning, and furnace - We have a yearly contract with them - Always am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have been using Harp since 2001 always responsive and work is done promptly. The last time I used them it was just for an annual checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My furnace was not working. I called for diagnostic evaluation and they responded right away. while here they cleaned the ignitor, replaced the spark ignition switch, and replaced the thermostat to one I had purchased at Home Depot. They were VERY professional, clean, and thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda V.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they provided a thorough comprehensive quote for converting my boiler from oil to gas. I ended up going with another A-rated Angie's list vendor.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did an A/C start up for the summer season. All went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joanne M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosemary L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed central AC throughout the house. clean, professional, excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

DINA A.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installed central Ac in my hundred year old house. They were excellent on each dimension and in comparison | to other contractors they were able to do the job with minimal disruption to my closets and house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Christine H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They, very quickly on an extremely cold night, provided emergency service. The service occurred within 45 minutes of calling. We use HARP whenever we need furnace or A/C (6/12) service. By far HARP is the best professional service around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
couldn't repair heat pump
Description of Work: attempted repair of heat pump and gave estimate for new one

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

863 Marshall Phelps Rd, Windsor, CT 06095

https://www.harpcanhelpyou.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Generator,
Energy Efficiency Auditing,
Sewer Cleaning,
Wells and Pumps

FAQ

HARP Home Services LLC is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

HARP Home Services LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, HARP Home Services LLC offers free project estimates.
Yes, HARP Home Services LLC offers eco-friendly accreditations.
No, HARP Home Services LLC does not offer a senior discount.
Yes, HARP Home Services LLC offers emergency services.
Yes, HARP Home Services LLC offers warranties.
HARP Home Services LLC offers the following services: Residential Services Include: Furnace Repair, Furnace Replacement and Installation, Water Heater Replacement, Air Conditioning Repair, Air Conditioning Replacement and Installation, Humidifiers, Dehumidifiers, Drain Clearing, Plumbing Repair, Fixture Replacement, Sewer and Water Line Replacement, Boilers, Sump Pumps, Thermostats
Gas Fireplace Repair, Electrical work, Duct Cleaning

Contact information

863 Marshall Phelps Rd, Windsor, CT 06095

https://www.harpcanhelpyou.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day