HARP Home Services LLC

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We joined Angie's List in August of 2007 and have earned their Super Service Award every year since 2009 when they started that program. HARP Home Services, LLC is here to take care of all your heating and air conditioning needs. Whether you are looking for a free quote on a new central air conditioning system or are ready to install radiant floor heating or a new boiler for those chilly winter months, we're just a phone call (or e-mail) away. Residential & Commercial.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Residential Services Include: Furnace Repair, Furnace Replacement and Installation, Water Heater Replacement, Air Conditioning Repair, Air Conditioning Replacement and Installation, Humidifiers, Dehumidifiers, Drain Clearing, Plumbing Repair, Fixture Replacement, Sewer and Water Line Replacement, Boilers, Sump Pumps, Thermostats

Services we don't offer

Gas Fireplace Repair, Electrical work, Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7444 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.9

Filter reviews by category

Showing 301-325 of 444 reviews

Heather H.
06/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$190

Nancy M.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John S.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced air filter, blew out drain line with nitrogen, tested pump, added algae treatment, replaced ultra violet lamp bulb, and hosed off condenser coil. |They always do a terrific job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Mark C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Harp replaced our heating with a gas fired boiler and also installed central air conditioning. This required installation of new ductwork as well. We had one concern with the AC, and they came back to make it right. No hassle. I would recommend them and we will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

anne G.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We hired HARP to perform routine maintenance on our A/C and furnace. The technician they sent out was professional, knowledgable, and did a thorough job. We would recommend HARP to others and hire them again in the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane A.
04/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Converted oil hot water heat system into a gas forced air system. Soup to nuts including radiator removal and arranging gas service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Stephen S.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced gas furnace and air conditioner. Everything went very well. The smaller 2-stage American Standard furnace that HARP recommended has worked very well and reduced our electric bills too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Mark B.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elaine J.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

paul S.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed central air conditioning. Everything went as planned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,500

Margaret D.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service on furnace that they installed 1 year ago

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca E J.
03/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a routine service check the on my furnace and air conditioner. We had used them multiple times and some work they had done previously had failed. We asked them to warranty this. They did NOT want to fix THEIR issue even though they had been the only company to perform the repairs. Also the repair guys got so they did not know what they were doing. They advertised good prices and offers but when you called those prices NEVER applied to whatever we needed done. Nickel/dime comes to mind.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$250

Response from HARP Home Services LLC
It looks like the last time we were at your house was on 9/19/2012 for an annual heat and cool. I think you are confusing us with another company because there was never a follow up call scheduled after the last service call back in 2012. I do no know who was at your house on 3/7/16, but it was not us. Not unless you changed your name and address.

Marsha H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna B.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned the furnace. Took it all apart, checked for hair line fractures. Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Mary G.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Biannual service on gas heating system. Always professional and very satisfactory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex S.
02/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced an expansion tank on my boiler.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

Rita R.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Cleaned filter and checked furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124.43

Chuck R.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced a sensor in the furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Janice A.
01/2016
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Replaced our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Rosemary L.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Harp installed our central AC and now does the maintenance as needed. They are the nicest folks and do a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael C.
01/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced gas fired boiler and circulator pump and zone valves, with associated plumbing. They did very nice work on the install, the plumbing of the zone valves and manifolds is well organized and better than the original installation. The new boiler they installed turned out to be leaky (manufacturer defect... a water leak in the heat exchanger, not gas), but they were very professional and replaced it with another new unit that doesn't leak. I would recommend them to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Matt S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed complete maintenance on A/C and furnace systems

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from HARP Home Services LLC
Hi Mr. [Member Name Removed], I am glad to see that you are mostly very happy with our services. I wanted to clarify, to others who read this review, that you paid $299.00 including tax for your Gold Club membership. This membership includes your annual heat and cool ($189+tax and parts normally) AND if you ever need service, there are no diagnostic fees (normally $98) and you don't pay for any services. For example, if your motor on your furnace breaks, we come out and replace it and you don't pay anything. You do pay a little bit extra for this level of service but thats because if something happens, you don't pay anything. It's kind of like an insurance policy. You pay for it and if nothing happens, well at least you had the peace of mind to know that if somthing did break on your furnace or air conditioning sytem, you wouldn't pay for any covered repairs and if something does break, then you are covered. The Gold membership is in the median price range.. We do have Silver memberships which are less money, but the benefits are not as good either. It still includes the annual heat and cool but you only get discounts. For example the diagnostic fee is reduced from $98 to $29.95 and you get 20% off all our services. So if you motor replacement is $349, you get 20% off that price, rather than pay nothing at all as a Gold Member.

Deborah D.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were great and clean from start to finished they installed a new gas heating unit we used to use oil |
Rating CategoryRating out of 5
Yes, I recommend this pro

David L.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

863 Marshall Phelps Rd, Windsor, CT 06095

https://www.harpcanhelpyou.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Generator,
Energy Efficiency Auditing,
Sewer Cleaning,
Wells and Pumps

FAQ

HARP Home Services LLC is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

HARP Home Services LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, HARP Home Services LLC offers free project estimates.
Yes, HARP Home Services LLC offers eco-friendly accreditations.
No, HARP Home Services LLC does not offer a senior discount.
Yes, HARP Home Services LLC offers emergency services.
Yes, HARP Home Services LLC offers warranties.
HARP Home Services LLC offers the following services: Residential Services Include: Furnace Repair, Furnace Replacement and Installation, Water Heater Replacement, Air Conditioning Repair, Air Conditioning Replacement and Installation, Humidifiers, Dehumidifiers, Drain Clearing, Plumbing Repair, Fixture Replacement, Sewer and Water Line Replacement, Boilers, Sump Pumps, Thermostats
Gas Fireplace Repair, Electrical work, Duct Cleaning

Contact information

863 Marshall Phelps Rd, Windsor, CT 06095

https://www.harpcanhelpyou.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day