HARP Home Services LLC

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We joined Angie's List in August of 2007 and have earned their Super Service Award every year since 2009 when they started that program. HARP Home Services, LLC is here to take care of all your heating and air conditioning needs. Whether you are looking for a free quote on a new central air conditioning system or are ready to install radiant floor heating or a new boiler for those chilly winter months, we're just a phone call (or e-mail) away. Residential & Commercial.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Residential Services Include: Furnace Repair, Furnace Replacement and Installation, Water Heater Replacement, Air Conditioning Repair, Air Conditioning Replacement and Installation, Humidifiers, Dehumidifiers, Drain Clearing, Plumbing Repair, Fixture Replacement, Sewer and Water Line Replacement, Boilers, Sump Pumps, Thermostats

Services we don't offer

Gas Fireplace Repair, Electrical work, Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7444 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.7
punctuality
4.9

Filter reviews by category

Showing 151-175 of 444 reviews

Daniel M.
01/2014
5.0
gas leak repair, heating & air conditioning/hvac, water heater repair
  + 1 more
It was a big job to replace our 60 year old boiler in our 120 year old home. Not for the faint of heart but Sean the lead tech and his team were awesome. He scoped out our system a few days before the job, consulted with me where I wanted the new system, and when he and his team showed up they were off to the races. Completed all the work in two days including gas hook-up, removal off all our old systems including the oil tank and installation of our space age new boiler and indirect hot water system which runs like a charm, is quite, and no more costly oil deliveries!
Description of Work: Gas conversion, new hi-efficiency heating system and indirect hot water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from HARP Home Services LLC
Thank you so much for this glowing review. We are so happy that you are happy with your new system and our installation crew. Please call us if you need anything, we are always here to take care of you!!

Mary G.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Biannual service of gas heating unit. Alwayss very professional and thorough. Price included new filter etc. Highly recommend.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from HARP Home Services LLC
Thank you for taking the time to rate us on Angie's List. We appreciate your comments!

Liz H.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Maintenance for both heating and air conditioning systems.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

John P.
01/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They were efficient for the most part. They delivered the whole thing in two days, which was pretty impressive. They lived up to their promises. We did have one little glitch that delayed them a little bit, but they resolved that the next morning. So there was nothing really to complain about. They seemed conscientious, dedicated and into taking good advantage of their resources and network of experts.
Description of Work: HARP Mechanical and Home Services LLC replaced the furnace, hot water heater and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

martin M.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
installed Air conditioning system
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Al G.
12/2013
3.0
heating & air conditioning/hvac
  + -1 more
Estimate was excessively high compared to other quotes.
Description of Work: I got an estimate from HARP Mechanical and Home Services LLC for $10,000.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Michael B.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Change old oil boiler to a new condensing modulating Buderus boiler and indirect hot water tank, relocating a boiler and changing all old steam gravity heating pipes in the basement to new copper pipes. | |Punctuality was perfect. They started at the promised date. It took 5 full days, on average 3 guys were working at my basement at every given time. The last few days even more people came to help, so everything was completed when promised. | |Responsiveness was great. The quote was e-mailed by a salesman in 2 days. Because of the large scope of the job, I asked a plumber who will do the job to come and confirm all the details of the job to be performed. He came and explained everything, after that I signed a contract. | |The quality of the job was good. There were few spills of old dirty water onto my new furniture that could be prevented with due diligence, but otherwise the guys worked very professionally and cleaned after themselves. | |The price was high, but comparable to other quotes, and the equipment installed was the high end.
Description of Work: I used HARP Mechanical and Home Services LLC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,800

Nancy S.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Oil Furnace maintenance. I have platinum plan which is $35/month which covers cost of parts and labor. It was cheaper to pay for this plan than the parts/labor to maintain the oil furnace.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy Z.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Super tune up of heating and air conditioning. Went very well as usual. |very
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rita R.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
tune up on heating system Very well.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115.92

Alex S.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
This $94 to tell me I am correct is a ripoff. On this visit, the technician did not have the gasket I stated on the phone was leaking so they did a temporary fix and ordered the gasket that was going to be gotten the following day. I am still waiting for HARP to schedule the appointment to do the work I called about over two weeks ago. At least the temporary fix is holding - so far. UPDATE: Fixed a water leak in my boiler. After hearing back from HARP about the review I originally posted, I am revising my review in that the followup work would not improve the system and due to the house construction the work that was completed actually was better than the additional followup work. HARP was waiting for a part that still is not available. I authorized Kevin to cancel the parts order and am completely with the work that was done.
Description of Work: I have used HARP twice and received good service however I am being charged for diagnosing a problem that I called about in the first place.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$194

Response from HARP Home Services LLC
Dear [member name removed]: I have checked our records for the 2 services calls we performed at your home. The first service call on 11/4/13 was a call for no not water. We charged $94 to come out and diagnose the problem. This $94 covers us to drive there (paying the tech and gas etc) AND to figure out what's wrong. At the time of that call we replaced the circulator pump and you were charged the $94 diagnostic, plus the up front price to replace the circulator pump. You used an Angie's List coupon and received $25 off. The 2nd time we were out was on 11/25/13. This time the call was for water leaking from the boiler. Since this was a separate issue from the first call, we charged another $94 diagnostic fee to come out and figure out the problem. Had the problem been related to the first service call on 11/04, we would not have charged another diagnostic fee. But this was not the case. Our company does not charge hourly rates to drive from one house to the next. We just charge the flat rate of $94. We also have what we call up front pricing, which means we quote the price before we do the work. I'm sorry that you feel like we charged you $94 to tell you that you were correct and that you feel this is a rip off. The $94 diagnostic gets us to your home and then working on your system until we know whats wrong. If we were to charge an hourly rate, it would cost $100/hr. I think you might agree that it is more beneficial for you to pay the flat fee of $94, rather than pay $100/ hr for us to drive to your house. I have passed your complaints along to a manager. Someone will be calling you today to discuss this and schedule your follow up.

Robert H.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything was left clean and the pipes were a work of art. The water heater was replaced with an indirect unit. They are professionals.
Description of Work: Had a conversion to gas from oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

george P.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
service boiler. as expected |my sons house. service call.bleed zone line. satisfied
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rosemary L.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
We used Harp to put central AC in our home. Their price wasn't the lowest but they were much more informative about the various systems, listened to our needs and make good recommendations. They installed the central AC with minimal disruption to our home and cleaned up as they worked. Their staff were very professional and just overall nice friendly people. I would use them again for heating or other services.
Description of Work: I used Harp Mechanical and Home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Gilbert L.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Furnace maintenance with several excellent suggestions for a more effective and safer use of my furnace.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dave D.
12/2013
5.0
water heater repair
  + -1 more
replaced a hot water heater OPV. purged air from the hot water heating system. replaced a drain valve.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sandro C.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did the job on time, on budget and with quality. Unit has been working fine since the repair (4-5 months)
Description of Work: Replace the evaporation coils in the air exchange handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Darlene L.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
I used Harp Mechanical and Home Services, LLC
Description of Work: I used Harp Mechanical and Home Services, LLC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

josh W.
12/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
This was our first time using the company, and everything went well. They did a thorough inspection of both units, acted professionally, and did quality work. Furthermore, the price was fair, and they didn't leave any messes.
Description of Work: They performed a tune up on my furnace and water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris H.
12/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Their prices are a bit high, but they are very thorough and do high quality work. Additionally, they excel at returning calls and emails in a timely fashion and are always punctual. Ultimately, they provide a top-tier service, and I would recommend them to others.
Description of Work: They serviced my furnace and water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARLES P.
12/2013
4.0
heating & air conditioning/hvac
  + -1 more
I hired them because they were local and had been in business for quite some time. The price was higher than expected, but the technicians arrived on schedule, were courteous and knowledgeable, and did a thorough job with the repairs. Ultimately, I was happy with the experience.
Description of Work: They made some repairs to my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott F.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. They were very thorough, very professional, and provided a detailed breakdown of the costs. They also did a good job with the maintenance.
Description of Work: They did some routine maintenance on our air conditioner.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hope G.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
They came promptly, identified the problem with the thermostat and fixed it. However, it did not work. They sent out another person a few days later, and that person fixed it. I have an unusual heating system, which may have been why the first technician wasn't able to fix it. The second person fixed it immediately at no extra charge. I was very happy with the price.
Description of Work: They replaced my thermostat.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from HARP Home Services LLC
Thank you so much for your response to your service call on Angie's List. We are glad that you were happy with the service we provided you. Feedback like yours helps us make sure that we get the proper training for our technicians. Have a great day and thank you for using HARP Mechanical and Home Services, LLC!

Christopher P.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
They came in and explained everything to me. They gave me the estimate in a quick period of time.
Description of Work: I got an estimate from HARP Mechanical and Home Services for furnace replacement.
Rating CategoryRating out of 5
Yes, I recommend this pro

Virginia H.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Service call was arranged for tech to arrive between 12 noon and 2 p.m. Dan arrived at 12:30 p.m. and promptly got to work. Thoroughly checked and cleaned furnace, cemented chimney where exhaust pipe is connected; thoroughly checked a/c system. Dan answered all questions to my satisfaction and was very pleasant to work with.
Description of Work: serviced furnace, a/c unit; checked water tank and oil tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$303.15

Contact information

863 Marshall Phelps Rd, Windsor, CT 06095

https://www.harpcanhelpyou.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Generator,
Energy Efficiency Auditing,
Sewer Cleaning,
Wells and Pumps

FAQ

HARP Home Services LLC is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

HARP Home Services LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, HARP Home Services LLC offers free project estimates.
Yes, HARP Home Services LLC offers eco-friendly accreditations.
No, HARP Home Services LLC does not offer a senior discount.
Yes, HARP Home Services LLC offers emergency services.
Yes, HARP Home Services LLC offers warranties.
HARP Home Services LLC offers the following services: Residential Services Include: Furnace Repair, Furnace Replacement and Installation, Water Heater Replacement, Air Conditioning Repair, Air Conditioning Replacement and Installation, Humidifiers, Dehumidifiers, Drain Clearing, Plumbing Repair, Fixture Replacement, Sewer and Water Line Replacement, Boilers, Sump Pumps, Thermostats
Gas Fireplace Repair, Electrical work, Duct Cleaning

Contact information

863 Marshall Phelps Rd, Windsor, CT 06095

https://www.harpcanhelpyou.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day