Mr Sandless - Fairfield County

David and his team were tremendous. We moved into an old house and found wood floors under carpets that were in need of desperate repair. The team came over, and gave us a very fair estimate. They worked tirelessly and thoroughly - and were completely transparent and above board throughout. The floors came out SPECATACULARLY - we could not be more pleased with the final result. Will 100% re-hire this team for any future flooring needs.

The gentleman that came out to the home was very nice and knowledgeable. Was able to fit the job into our schedule. During our consultation we specifically went over the new area of hardwood that had nail holes that needed to be puttied. Upon returning from vacation and inspecting the flooring none of the nail holes were puttied. This left dark dots in all four corners of every new board. Upon reaching out to express concerns we were told it is too late to anything about it and their apologies. Unfortunately I am sorry to say that I would not recommend this company.

Very impressed with their service. Our house is over 50 years old and they helped our back room look like new! They were very professional, prompt and extremely clean due to the fact it was a sandless job! I would hire them again when we decide to do the upstairs.

They helped move the furniture. Then they refinished 2 rooms of wood floors. They helped put the furniture back in place. They did a wonderful job. They were very neat, professional and courteous. We would definitely recommend them.

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I was very pleased with the results and the dust produced was minimal.

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It went very well. ?They came early and put up protective sheets to the rooms off the hall. ?They had to do sanding because of the condition of the floors. ?It took most of the morning. ?Then the stain and 3 coats of polyurethane. ?They were very neat, professional and courteous. ?There was one area of concern which the addressed the next day and put down another coat of poly. ?We are very satisfied with there service. ?

Divided the work into 2 phases. I live in a small house and moving heavy furniture up/down stairs was not desirable. So we planned to finish one bedroom completely, with the hall and stairs. Then move furniture from 2nd bedroom into the first finished one in order to start on and complete the second bedroom. Steve Geoffrion quoted 4 days (but maybe 3) for the first stage and 2 for the second. Installer began work and decided it did not make sense to finish the hall and stairs if we were going to be moving furniture across it. So he planned to complete just the one bedroom in phase one, and the hall, stairs and other bedroom in phase 2. It took the full 4 days to remove the rugs and finish one bedroom. That should have been a sign we were in trouble. Before they came back for phase 2, we had a 2 day break. Steve schedulked another job, which ran over and my crew was tied up for 2 days of my 3-day phase 2. There was mis-communication all around between Steve- me- and installers. Steve continued to insist that they could get the work done by the end of the third day, and the Installers felt pressured based on the original schedule. I had follow up work with my handyman to add the quarter round and paint the moldings once the floors were complete. That schedule was not met. When I examined the completed floors, there were spots missing the clear finish, others where it looked as though stain had been poured on but not spread evenly around (ie dark pools of color). and my handyman said the work on the stairs was poor, with 6 loose boards and wide gaps to fill around the new boards. The installers cut the lengths of wood in the bedroom, and one board flew into the wall, creating a 3-5 inch hole. I know that accidents occur, but Steve never mentioned doing anything to make up for the mishap. All in all, I think the issues were the result of mis-management. If the workmen had not been under such pressure, and tired, they might have been able to complete a more professional job.