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HERITAGE OIL HEATING & COOLING INC

Heating and Air Conditioning

Reviews

3.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.0
value
2.7
professionalism
2.3
responsiveness
2.3
punctuality
3.0
Showing 1-4 of 4 reviews

Mike C.
09/2020
1.0
heating & air conditioning/hvac
  + -1 more
We moved into our house only a few months ago and the central air stopped working during the 2020 summer heat-wave. We called Heritage because that is who the previous owner had service their unit. They were booked out a week ahead, and when the guy finally came out all he did was rinse out the filter and hose off the exterior of the unit. He was here maybe 15-20 minutes. He didn't stay to see if the issue was fixed and didn't check the one thing I specifically asked him to check (if the drain was clogged/working correctly.) They changed me $150 and never actually fixed the thing. Another company came out and fixed the unit a few days later.
Description of Work: Our Central Air Unit Wasn't Working.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Ellwood L.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have lived in our house for 24 years and Heritage Oil has been the only company we have used to service our heating system. The are prompt, courteous and professional and the regular service they have provided is probably part of the reason that the furnace has lasted as long as it has.
Rating CategoryRating out of 5
Yes, I recommend this pro

frederick P.
01/2013
1.0
heating & air conditioning/hvac
  + -1 more
This company is more concerned with selling contracts than service. the owner also turned out to be rude and verbally abusive towards me and my wife. Overall, after doing business with them for over 5 years, I would never recommend them to anyone. In the end, we had to have another company come in to fix what they messed up.
Description of Work: We have done business with this company for awhile based on others recommendations. When our furnace broke down, they sold us a new one and the installer was green behind the ears since he had to correct the pipe connections he had made. We had repeatedly asked about the amount of hot water we were getting but kept getting evasive answers. The final straw came when the furnace went out again and the owner was verbally abusive and rude since we were not buying oil from him or signing a contract that required us to buy oil only from him. And the service guy that did come just messed up the system even more.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$500

Tyler E.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
We have used them for a year. They come out right away in uniforms but the last time the gentleman tracked in a little dirt. They are a professional company and other then the dirt the one time the service is perfect. They also bring out our oil to heat our home in the winter.
Description of Work: Heritage Oil & Air Conditioning serviced my the unit outside and cleaned all the filters in our 3000 square foot home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    17 RIVER RD, Willington, CT 06279

    www.rheemteam.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Heating and Air Conditioning

    FAQ

    HERITAGE OIL HEATING & COOLING INC is currently rated 3 overall out of 5.
    No, HERITAGE OIL HEATING & COOLING INC does not offer free project estimates.
    No, HERITAGE OIL HEATING & COOLING INC does not offer eco-friendly accreditations.
    No, HERITAGE OIL HEATING & COOLING INC does not offer a senior discount.
    No, HERITAGE OIL HEATING & COOLING INC does not offer emergency services.
    No, HERITAGE OIL HEATING & COOLING INC does not offer warranties.

    Contact information

    17 RIVER RD, Willington, CT 06279

    www.rheemteam.com