MULL BROTHERS INC

Heating and Air Conditioning, Heating Oil, Water Heaters

About us

My name is Tom Mull of Mull Bros. Oil, a family-owned heating and cooling company in Wethersfield, Connecticut, where I was born and raised. There’s no doubt that you have seen many changes with the heating oil industry in the past decade or so. While many companies have given up or, out of desperation, have changed their business philosophies, we intend to be here for a long time. As a matter of fact, we’ve been around for over 60 years. My father, Bill Mull, started this company in 1945. At a time when stove-oil was in great demand and #2 fuel was being introduced as a home-heating fuel, Bill decided to get in to the delivery business. In the early 1950’s many oil burners were being installed on coal furnaces. Being mechanically inclined, Bill learned the art of installing and servicing the many styles of oil burners and heating systems.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

HEATING & AIR CONDITIONING INSTALLATIONS, OIL SALES WITHIN 30 MILE RADIUS OF WETHERSFIELD.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
3%
3
1%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 116 reviews

Ivan C.
11/2022
5.0
heating & air conditioning/hvac
  + -1 more
Said I was too far for a smaller job, and rather than try take advantage was genuine and honest and provided many good tips. Extremely nice and helpful --- just too bad there not in the neighborhood
Description of Work: purge air from main house heating loop

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard B.
04/2022
5.0
heating & air conditioning/hvac
  + -1 more
After interviewing several companies and getting quotes, we were most convinced of the combination of quality and value offered by Mull Brothers. After working with them, we saw that our decision was the right one. They performed all the work very well and in the time frames they had estimated and stayed available for any questions we had after the job was completed. We are very happy with the results and happy that we hired them.
Description of Work: Replaced A/C system and added dual heat-pump system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff H.
02/2022
5.0
heating & air conditioning/hvac, water heater repair, heating oil companies
  + 1 more
Timely, accommodating, and professional. Highly recommend Mull Bros. 75 years in business says it all! Wonderful staff and installers!
Description of Work: New furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

ANN S.
03/2021
5.0
heating & air conditioning/hvac
  + -1 more
It was one very quickly and efficiently. The owner and workers were very professional and Knowledgeable. All old equipment was removed. I would recommend them to anyone I know.
Description of Work: Replace gas furnace and Central Air unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sean M.
01/2021
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Correctly diagnosed and fixed a problem that other HVAC comps you couldn’t find.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick A.
10/2020
5.0
heating & air conditioning/hvac
  + -1 more
Happy with Service. Carlos and Tom both good communicators. Straight forward with costs and expectation. Would recommend.
Description of Work: Broken AC Coil

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Carol C.
10/2020
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I keep coming back because I am always very pleased with their service and honest advice. They stand behind their work and will respond. even months later, if an issue or a question arises. Tom Mull's staff are very professional, a pleasure to work with and responsive to the CDC/Covid precautions.
Description of Work: Over the years: water heater replacement, central air compressor replacement, new indirect hot water storage tank, oil burner coil replacement, central air service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason M.
03/2018
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Very well and they left me with 250 gallons of oil and would not accept any money attime of service.
Description of Work: Oil tank repair and service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Jori G.
02/2018
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
When my water heater died I called a bunch of places, and nobody could make it out until the following week. A friend at work recommended Mull Bros. I spoke to Tom, and within 30 minutes an expert was at my house putting in a new tank. They are so friendly and nice, and you can see they love their work. I would definitely hire them again.
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Paul M.
01/2018
3.0
heating & air conditioning/hvac
  + -1 more
Tom Mull talked to me on the phone and told me there was a 60% chance that he could fix it cheap. Then Mr. Mull came out and looked at it in person and told me that there was a cheap fix, and that there was a 50% chance that this would fix the problem for a while, so I told him to go ahead. Unfortunately, when his service tech came out to look at the oil tank, he told me there was a 0% chance that he could fix it cheap and that I needed a new oil tank. I did wind up getting a new oil tank, but not from Mull Brothers.
Description of Work: I had a leaky oil tank.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Tad D.
11/2017
2.0
heating & air conditioning/hvac
  + -1 more
Used Link Mechanical Services to diagnose the problem which is more than Mull Brothers offered to do.
Description of Work: They advertise as a heating and cooling company but they are an oil company. Remember that! After using them for ears, we had problems with our hot water system. Mull replaced the hot water heater recently but when the problems with the system continue, they told us that they could not help. We have spent a significant amount of money having plumbers and other HVAC people help to diagnose and fix the problem. Very disappointing.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,800

steve S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They went above and beyond. The response time was excellent. They were friendly and discovered and fixed a problem I didn't even know existed.
Description of Work: They cleaned the heating system and diagnosed a problem with a circuit breaker and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lynn D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Outstanding example of what an Angie's List "super service" provider should be like. I chose this company on the basis of the "super service" designation, and I wasn't disappointed. These folks (1) return phone calls, (2) show up on time, (3) have reasonable prices, (4) demonstrate competency, and, (5) accommodate customers' schedules. This is not to mention the fact that they're pleasant and friendly. Carlos, the service tech that worked on my AC, couldn't have been nicer. Thank you Mull Brothers, and thank you Angie's List.
Description of Work: servicing to central AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255.32

Lynn B.
11/2016
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
It is a small, local, family type place. They are professional and very friendly.
Description of Work: They provide oil, maintain my boiler and occasionally they do my air conditioner service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDITH S W.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
They are very reasonable since they are market price. They are very reliable and friendly service people. I have been using them for a number of years.
Description of Work: For heating and air, I go through Mull Bros. Inc. They came out last week and did the annual furnace maintenance to get it ready for winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDITH S W.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
I actually got it done off kilter so I think it was done in May.
Description of Work: For heating and air, I go through Mull Bros. Inc. They came to probably adjust the air conditioning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Heather W.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Mull Brothers gave us an estimate on installation of central air conditioner in our old home. Their price was slightly higher than some competitors (although not by very much), so we didn't end up using them. However, I was very impressed with Mr. Mull's visit. He was knowledgeable and thorough, and gave me great information without using any high-pressure sales tactics. I will probably contact them again in the future for my next project.
Description of Work: Estimate on central A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Helen T.
12/2015
1.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
If you are a single female, AVOID this biz like the plague. I was royally ripped off by one of the smooth-talking "brothers." And the story goes just like this: After obtaining one estimate for a new furnace in November of 2014 that included -- Top Priority -- the installation of two-zoned heat, up- and downstairs. Since the upstairs is spacious and only sometimes used, it is obviously very wasteful to heat up there when it is unoccupied. After obtaining a $5K estimate from a Manchester biz to install a new furnace AND two-zoned heat, I next invited Tom Mull out to bid on the same job and again emphasized my wish for install of two-zoned heat. "No problem," he told me breezily as he sailed through my home. But foolishly, I revealed that the previous estimate was $5K and rather TOO quickly, he just added $1K to the price (Total: $6K) and dashed off. Solely because he had said "No Problem" so confidently re two-zoning, I decided to go with Mull Brothers. Approximately one month later they came out to do the job which included some extra duct work in the basement per Tom's recommendation. Two guys were here one entire day and when they were finished, I asked Anthony -- the head tech and a nice fellow -- how the two-zoning work had gone? He seemed surprised by the question but replied: "Well, let's go upstairs and check it out." After turning up the heat, we went up and, of course, the heat was pouring out of both bedroom ceiling vents. I asked him if closing the vents would be enough to keep the heat from coursing upstairs and he replied, honestly, NO. Then he called Tom to confirm my statement that he had said "No Problem" installing two-zoned heating along with a new furnace. Tom said yes, was it a problem? Yeah, it sure was according to Anthony. But it was getting late, and I knew he wanted to get home. He left promising to return and install the promised two-zoned heating at a later date. That "later date" turned out to be two months later in February of 2015. Why? Because every time I called to get Anthony back to finish the job, I kept getting excuses that they were super-busy and that Willimantic was such a "long drive" from Wethersfield. Ridiculous! I don't think a 40-minute ride is that far and besides, why did Tom bid on the job if it was "too far" away?! Anyway, Anthony DID return and was down in the basement for about two hours to install the two-zoned system when I heard a loud noise and then a curse from Anthony. He came upstairs very frustrated to report that something had "broken" after all his work. He then informed me that it would be impossible for him to two-zone my heating system. That to do so would cost a ton of $. Why did Tom tell me "No Problem" I of course asked??? His reply was that Tom had no idea what he was talking about; that he was just the salesman. Terrific! After a barrage of emails between Tom and me, I was then basically "blown off" by Mull Brothers. When I threatened to blow the whistle on the biz, Tom became very defensive in an email saying that "no one is allowed to threaten their business." Is that so, I wondered to myself! And finally, I actually took stock of the furnace I had paid so much $ for. It was just an average-rated Lennox, but I found out on-line that it retailed for about $2,700. Is that what they had pd. for it or, more likely, received a discounted price. Either way, $6K was sure a lot of $ for a mediocre furnace and one-day's work by two techs, I thought. But then I became very busy with other projects and let the matter go for the time being. It was not until November of 2015 when I tackled the problem again with Mull Brothers and was totally dismissed. Then I filed a complaint with the CT BBB which did me no good just as I expected since I had heard that the BBB had become very protective of businesses that now "paid" them. Great! Mull Brothers' reply to my complaint was that the actual contract had not mentioned "two-zoning" work, and so it did not. A very bad oversight on my part. Nevertheless, I countered, the fact that Anthony returned and spent two hours attempting to two-zone the heat was PROOF of Tom's "No Problem" promise to me to get it two-zoned which, as previously noted, was my top priority from the get-go. Again, if you are a single female, avoid Mull Brothers. Tom either lied to me or was technically ignorant . Either way, it was sleezy of him, and he knows it. And do be a lot more careful than I was when it comes to big-ticket jobs like this.
Description of Work: Installed new furnace. FAILED to install two-zoned heat as promised.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Brian S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
The overall experience was good. However, when we called them back for the one-year check they serviced it but indicated that we live too far away and they can't continue to service the equipment. They suggested that we find someone more local.
Description of Work: They put in a whole new central air system for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$13,000

Chris M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
John was outstanding! He meticulously diagnosed the problem and installed the equipment after tracking it down at 2 local supply houses. He kept us informed every step of the way and worked diligently until the work was completed. This is the second time we've asked Mull Bros. to perform a service at our house. We received excellent service both times. Mull Bros. is a highly professional company that has exceeded our expectations.
Description of Work: Diagnosis of problem and subsequent installation of A/C motor and capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

JOSEPH C.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
I had an ancient gravity fed gas boiler that was way overdue for replacement. I also had a separate gas water heater that was getting older. Tom Mull, the owner, came by and proposed a solution to replace both at a reasonable price. The crew that installed the system was very professional. They showed up when they said they would and finished in the timeframe promised. They also left my basement broom clean. I would highly recommend you consider using Mull Brothers.
Description of Work: they replaced an old gravity fed boiler and a water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

STEVEN L.
11/2014
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
estimate and job well done - did track some dirt on carpet but went out to get carpet cleaner and cleaned it. also, one leg of the oil tank was bent - they returned and straightened it
Description of Work: remove and repace oil tank indoor

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

daniel K.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Mull Brothers is great and i would recommend them highly. They do not require a contract and charge by the service provided. If you don't need a lot of service on your HVAC system it is the way to go. They are professional and always did quality work
Description of Work: service furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Edward F.
08/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
.Installation crew showed up on time, were very professional, and worked steadily for two days until the job was done. They were very respectful of our home as the only way into and out of our basement is through the inside of the house. They cleaned up after themselves very well and we were very pleased with the entire process.
Description of Work: Installed high efficiency oil burner, humidifier, updated controls, central air conditioning, and an 80 gallon electric hot water heater. Removed all old equipment and improved air retention in duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,450

Craig V.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
Did it on time and for the agreed price
Description of Work: Installed a new furnace

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Contact information

61 BEAVER RD, Wethersfield, CT 06109

http://www.mullbros.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
HOD.0000278
Trade License Locale
Connecticut
Trade License Authority
Connecticut
Trade License Expiration
09/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories

Heating and Air Conditioning,
Heating Oil,
Water Heaters

FAQ

MULL BROTHERS INC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

MULL BROTHERS INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, MULL BROTHERS INC offers free project estimates.
No, MULL BROTHERS INC does not offer eco-friendly accreditations.
Yes, MULL BROTHERS INC offers a 3% senior discount.
Yes, MULL BROTHERS INC offers emergency services.
No, MULL BROTHERS INC does not offer warranties.
MULL BROTHERS INC offers the following services: HEATING & AIR CONDITIONING INSTALLATIONS, OIL SALES WITHIN 30 MILE RADIUS OF WETHERSFIELD.
NA

Contact information

61 BEAVER RD, Wethersfield, CT 06109

http://www.mullbros.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed