MULL BROTHERS INC

the job went just fine

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Mull Brothers visited our home and gave a very detailed and thorough review of the heating and cooling issues that we were experiencing. They quoted the job in multiple ways and gave their recommendation with the pro's and con's associated with them. Their crew was very professional and curtious and not only did the job that we expected but also did a great job cleaning up after themselves. A great experience. They are now my HVAC company of choice.

We found Tom on Angie's list and asked him to come and evaluate the heating system in a house we were purchasing, he was very honest about things that needed to be done and things that did not. We agreed I would contact him when we had moved in for some replacement parts and a new thermostat, but on the day we moved in the furnace stopped working and it required an emergency visit from them during which a filter was repaced. A few days later we had a programmable thermostat put in and some parts replaced on our radiators. At each contact I was very pleased with the work and the customer service Mull Brothers provided and I intend to use them again.

The guys that came to do the job were AWESOME and Tom was out checking in as well. They were quick, fun and really thorough. I will never do business with anyone else but these guys. I wish they did more than just HVAC! Thanks!

I think they did a very good job. The owner, Tom, explained our options clearly, was very friendly, and knew his business. The installers, Sal and Anthony, were very courteous and professional. They worked hard and completed the job on time. They all took great pride in doing their work. They also cleaned up well after themselves. I will recommend them to family and friends.

Overall a great experience. the only hiccup is when Sal and Anthony accidently piped two of my zones backwards which resulted in draining the system and re-doing some of the work in the basement.

I spent $130 on the service. I have had 2-3 interactions with them. They are a very small company. They are very personable. I am very pleased with them. Their price is decent. They are very fast. I will use them again in the future.

The temperature was in the 90's and our central air conditioner would not start. We called Mull Bros. in the morning and Sal came out in the afternoon to work on it. We needed a new capacitor, which he replaced; he then ran and tested the air conditioner--thank goodness, it ran. We would certainly use Mull Bros. again.

Our 30 year old central a/c died in April of this year. I had been working with another a/c guy who kept putting me off. Long story short, he never returned my calls or came to do the work he had promised to do. I called Tom Mull and he met me the next day and had a quote to me in 2 days. Everything he promised he delivered on. His guys, Anthony and Sal were great. They were in the attic crawl space during the week that we hit 100 degrees! They never complained. They did great work. Very polite/respectful. I would HIGHLY recommend Tom and his team to anyone.

After the very hot day the last week of May, it was apparent that the A/C was not working well. Mull Bros. was recommended by a neighbor, and they also had high marks on Angie's list, so I called them. Given that I was calling shortly before Memorial Day weekend, I did not expect that they would be able to come out until after the weekend. However, I received a call that they could be there on Friday afternoon at a time that worked with my schedule. The work was done efficiently, and with plenty of explanation and helpful information about the maintenance and efficient use of the A/C unit.

The experience went very well. Tom Mull obviously knows his business, his product, and his crew, and the job appeared to proceed smoothly. His estimate was right on, although a tad casual, in that our agreement was verbal, and I had to ask for a contract before the work was started. The contract was bare-bones, but did list the items and price we had agreed on. This breezy approach was a little unnerving, and had it not been for his good reputation, I might have had second thoughts about proceeding. (One is always warned to have every detail in writing). He was, however, very thorough about all other aspects of the job, and I especially appreciated his explanation of the paperwork necessary for rebates and tax credits. The crew was pleasant, polite, and punctual. Old equipment was hauled away, and the work area left as clean as it was found. I wouldn't hesitate to use this company again, and recently recommended them to a neighbor who was also pleased with their work.

Four days after we bought our house, we had smoke coming from the furnace when it turned on in the morning. We called Mull Bros, and they were able to take us on as new customers and come out at 1:30 that day. The owner, Tom Mull, arrived at our house just after the technician did. He welcomed us as new customers and explained the history of his business while the technician cleaned the nozzle on our furnace and inspected the rest of our heating system. We were very impressed with the fast response and the level of attention we received. Their yearly protection plan was also much less than other companies we had researched!

They were really fantastic. They were extremely professional and courteous. They were also very, very dedicated. I spoke with the owner almost daily. He worked closely with us to come up with creative ways to fix everything in our time scale.

There was no project, since the company doesn't service my area.

Tech called to confirm early in the morning, arrived on time. Was professional, quickly diagnosed the problem and fixed the unit. Explained all the steps he was taking. Also changed the filter on intake. So overall IMO, did a fine job.

They showed up same day I called. very responsive. And friendly to boot. Highly recommend.

Excellent. Returned calls promptly when setting up date/time to come out. Arrived on time and understood exactly what needed to be done. Took the time to explain the system so I had better understanding of the problem and how to prevent it in the future. Was very personable, professional and friendly.

THEY DID A GREAT JOB PUTTING IN THE NEW FURNACE. THEY WERE VERY CAREFUL TO INSTALL EVERYTHING CORRECTLY AND TOOK THEIR TIME TO MAKE SURE THE JOB WAS DONE RIGHT.