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Hartford Safe and Lock, Inc.

Locksmiths

About us

Hartford Safe and Lock, Inc. has been in business for 75 years. We pride ourselves on customer service. We care about our customers. When I took over about 20 years ago I made it clear to my employees that "you are to treat the customer the way you would want to be treated"

Business highlights

80 years of trusted experience
Emergency Services Offered

Services we offer

We are Connecticuts Safe Experts. We sell American Security Products and Gardall Safes. We open and Repair all brands of safes. We sell , install and service anything that is locking. The only thing we don't do is Automotive Locksmithing.

Services we don't offer

Automotive Locksmithing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-3 of 3 reviews

David M.
09/2015
1.0
locksmith
  + -1 more
I called in the morning after being locked out of the house. We didn't have a key to the door which had been locked, so needed assistance. Being the middle of winter, it was rather important to have this done quickly. Our house is 2 miles down the road from them, and the online reviews were good, so when they me they could send someone out in the afternoon, I didn't pursue any other locksmiths. I called again in the afternoon and was told they were too busy to send someone until after 3, at which time it would be considered a nighttime call and the price jumped from 100 to 250! When I repeated what I'd been told in the morning, I was called a liar. I will never call these shysters again.
Description of Work: Hartford Safe and Lock couldn't have been less helpful. They put me off till after "normal" business hours and then told me it would cost me nearly triple the original quote!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Ted D.
11/2012
5.0
locksmith
  + -1 more
Great experience.. Very helpful. At first I thought that they were a tad expensive but then I realized that you get what you pay for. I received quality materials and service . . . plus . . . added security for my family. I'd definitely use them again.
Description of Work: Had whole (recently purchased) house re-keyed. Due to unique door lock they (he) had to order a special part. A few days later, on schedule, he returned to give me compatible locks on front, back and garage door (plus lock for shed). Very knowledgeable and he offered good suggestions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ronald j. P.
08/2012
5.0
locksmith
  + -1 more
They were very prompt and professional. They did a very good job, and I would use them again in the future.
Description of Work: I used Hartford Safe & Lock for their locksmith services. They replaced the batteries in my safe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Hartford Safe and Lock, Inc.
Thank you for the nice listing.

    Contact information

    36 Silas Deane Highway, Wethersfield, CT 06109

    www.hartfordsafelock.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Locksmiths

    FAQ

    Hartford Safe and Lock, Inc. is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Saturday: Closed

    Hartford Safe and Lock, Inc. accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, Hartford Safe and Lock, Inc. offers free project estimates.
    Yes, Hartford Safe and Lock, Inc. offers eco-friendly accreditations.
    No, Hartford Safe and Lock, Inc. does not offer a senior discount.
    Yes, Hartford Safe and Lock, Inc. offers emergency services.
    Yes, Hartford Safe and Lock, Inc. offers warranties.
    Hartford Safe and Lock, Inc. offers the following services: We are Connecticuts Safe Experts. We sell American Security Products and Gardall Safes. We open and Repair all brands of safes. We sell , install and service anything that is locking. The only thing we don't do is Automotive Locksmithing.
    Automotive Locksmithing

    Contact information

    36 Silas Deane Highway, Wethersfield, CT 06109

    www.hartfordsafelock.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM
    Saturday:
    Closed