About us
Business highlights
51 years of trusted experience
Services we offer
Amenities
Warranties
YesSenior Discount
yes
Accepted payment methods
Reviews
5.012 Reviews
Showing 1-12 of 12 reviews
James D.
05/2016
drain cleaning
 + -1 moreunknown
Description of Work: Cleared a clogged up drain
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Yes, I recommend this pro
$250
Ira Y.
09/2015
plumbing, drain cleaning
 + 0 moreThey came within one hour of our call. He knew exactly what the problem was. Unclogged the sink, and suggested tips to minimize this happening again including how long to leave water running when using the disposal. Was friendly and very knowledgable, and will definitely use them again.
Description of Work: Unclogged our kitchen sink.
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Yes, I recommend this pro
$125
Thomas A.
01/2015
plumbing, drain cleaning
 + 0 moreunknown
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Yes, I recommend this pro
$150
Jennifer B.
10/2014
drain cleaning
 + -1 moreAfter a poor and fraudulent experience with a different plumbing company, I called General Sewer and Drain to get a second opinion (I was suspect I was being mislead by the plumbing company) on what the prior plumber had told me they found (a blockage in my sewer line that would require excavation of my front lawn and replacement of the pipe). Rich was very empathetic and sent his technician, Luis, out within the hour to my house. Rich worked with the MDC, which the prior plumber would not do, and Luis stayed for the MDC inspector to arrive and witness the rodding. They found no blockage and confirmed my suspicions that I was being mislead by the prior plumbing company. Luis was very professional and courteous. Overall great service!
Description of Work: They rodded the main sewer line from my basement to the street.
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Yes, I recommend this pro
$220
RICHARD N.
01/2014
drain cleaning
 + -1 moreArrived on time, was friendly, worked quickly, and cleaned out the line for less than their estimate (and one-fourth the price that Roto Rooter had estimated). All in all, went very well. Will use again.
Description of Work: cleaned out blockage in line between house and septic tank.
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Yes, I recommend this pro
$122
Margaret G.
08/2013
plumbing, drain cleaning
 + 0 moreExcellent job. Efficient, prompt and polite service.
Description of Work: My basement flooded after a load of wash. I thought it was the main. Someone came right over (within about an hour) and fixed (snaked out) what turned out to be the secondary drain that was clogged.
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Yes, I recommend this pro
$125
Patrick N.
05/2013
drain cleaning
 + -1 moreIt was just past new year and we main drain was clogged. Water started to backflew to the basement and we were in panic mode. We called several plumping services provider and they responded very quickly. They hauled in some realy heavy duty gears and was able to push the drain train all the way out to about 70 feet to the street. The job was done within 2 hours and they took great care in tidy up the place and took care not to conteminate the area. Overall great job. They price is cheaper than others in the area. Highly recommended.
Description of Work: Cleared main drain - unclog drainage
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Yes, I recommend this pro
$250
Claudio R.
01/2013
drain cleaning
 + -1 moreThey asked when I wanted them to come, i told them and we met at the appointed time. I was actually late, but this guy knocked on the door and the tenant let them in. It took about 2 hours, the plumber was professional and was not at all bothered by me watching him work. He finished his work and I was satisfied that the bath tube and bathroom drain lines were clear. It was a good experience. I thought the price was high, $25-50 less would have been more fair. The price rating reflects that..
Description of Work: Had water back up in my bath tub and called these guys. They cleared the bathroom drain lines.
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Yes, I recommend this pro
$200
Beverly D.
12/2012
drain cleaning
 + -1 moreEXCELLENT! Do not think twice about calling them.
Description of Work: I had a clogged kitchen sink drain two days before Thanksgiving. I knew it would not be easy to get a plumber on such short notice without paying a high premium for the service. I poured a combination of commercial drain cleaners down the sink and nothing helped to clear the drain. I decided to take the plumbing apart and clear it myself. A day and a half later I succeeded in putting it back together successfully. I needed to replace a connection that connected the under sink piping to the wall piping. I contacted a plumber who recommended General Sewer & Drain Service. The plumer was away for the holiday weekend and from what I told him via e-mail he determined I needed a professional sewer & drain company. I called them Friday morning after Thanksgiiving and they were at my home within a couple of hours (before noon). They actually came earlier than they had scheduled my job that day. The service person was excellent and professionally cleared the drain with an electric driven snake from the sink to the clean out pipe in my garage. I thought the price for the service was extremely reasonable and I was impressed with their promptness. I was very pleased and I would definitely call them again. I have recommended them to friends and neighbors if they ever need to have their drain system professionally cleared. I would grade them higher than A if it was possible.
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Yes, I recommend this pro
$112.5
Eric L.
10/2011
drain cleaning
 + -1 moreTalked to Rich initally, who was very knowledgable and candid. (His estimate over the phone ended up matching the actual charges at the end of the job, by the way.) His serviceman Luis came on-time and snaked and flushed our Basement Footing drain in an attempt to solve our basement flooding problems. Luis was also very knowledgable, professional, and informative. Unfortunately, the drain pipes could not be fixed through snaking, but I thought the company's service was excellent anyway.
Description of Work: Snaked and flush bagged our Basement Footing drain in an attempt to solve our basement flooding problems.
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Yes, I recommend this pro
$125
Marlene K.
09/2011
drain cleaning
 + -1 moreThe job went very well overall. I had water backing up in my laundry room sink, in the washer, in the kitchen and side sinks and leaking from underneath. I spoke with Rich and he sent out 2 experienced men who snaked the cast iron drain pipes in the basement and unclogged the drains. They came upstairs and tested the sinks and waher to make sure everything was unclogged and told me what to do in the future to avoid another incident like this. It was raining on this day and the men specifically asked if they could come in thru the hatchway as to not make a mess which was much appreciated. I later called Rich to let him know that I was very happy with the service I received.
Description of Work: I have a very long and difficult cast iron piping system that was clogged. The men from General Sewer and Drain, came and snaked out all the drain lines in the basement. I had originally had a plumber come but he said the lines were to long and clogged for him to snake so he recommened this company and I was very happy with the job they did.
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Yes, I recommend this pro
$150
Maureen N.
02/2011
drain cleaning
 + -1 moreCompany was personable, professional, and very thorough. Arrived within the hour of my call and went directly to work. Chiseled the main cap off which was stuck on since it's original installation in 52, and then removed the coiled snake which was stuck in the pipe directly at the opening. Job took about 30 minutes mainly because he could not screw the cap back on ...too much gunk in the threads. The cost also included a new cap as the old one was toast. He went through and described all the issues of how the water flows throughout the house and gave tips on how to diagnose issues in the future.
Description of Work: Remove stuck snake from main drain pipe.
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Yes, I recommend this pro
$200
Contact information
108 Cedar St, Wethersfield, CT 06109
Service hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/
Service Categories
Drain Cleaning,
Plumbing,
Septic Systems
FAQ
General Sewer & Drain Service is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
General Sewer & Drain Service accepts the following forms of payment: MasterCard,Visa
No, General Sewer & Drain Service does not offer free project estimates.
No, General Sewer & Drain Service does not offer eco-friendly accreditations.
No, General Sewer & Drain Service does not offer a senior discount.
No, General Sewer & Drain Service does not offer emergency services.
Yes, General Sewer & Drain Service offers warranties.
General Sewer & Drain Service offers the following services: Sewer & Drain Service
Contact information
108 Cedar St, Wethersfield, CT 06109
Service hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PM