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DRAIN-RITE

Drain Cleaning, Plumbing, Septic Systems

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-16 of 16 reviews

mary jean K.
04/2018
5.0
drain cleaning
  + -1 more
It went very well. I called several people from Angie's list, he was the only one that called and came right over. There was roots from a tree that was blocking my pipes. He had to the pipe cleaning a few times to get all of them.
Description of Work: Snake my pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Daniel H.
02/2017
5.0
drain cleaning
  + -1 more
Ed was very responsive when I called. It wasn't an emergency service, so we worked out a day and time for him to come out and clear the drain. He also called me on the day of the work to let me know his status because of the unpredictability of the other jobs he was working on. He was very thorough when working on clearing the drain and didn't mind answering the questions I had. It seemed like his equipment was in good shape and he kept a fairly neat working area even though he was working in our unfinished basement. After cleaning up, he was able to offer some good suggestions for how to avoid problems in the future.
Description of Work: Location and clearing of an exterior drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles P.
04/2016
5.0
plumbing, drain cleaning
  + 0 more
Ed came the same day we called and gave us an approximate time. He said he would call when he was done with other customers which he did. He was very professional, hard working, and reliable and we would use him again if needed. He saved the day as we were having a party the next day and we needed to use the kitchen. Thanks Ed from Drain-Rite!
Description of Work: Ed unclogged the kitchen sink drains! which were both clogged!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Candy H.
03/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Ed cleared our totally blocked kitchen drain. It had suddenly blocked up with no notice and we had been trying our own remedies, including a snake, for almost 2 weeks to no avail. Ed came out and very promptly remedied the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John W.
05/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: I had a clog that required them to come out and clear it since they had longer equipment to snake my drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark E.
12/2014
5.0
plumbing
  + -1 more
He returned my initial call within 30 minutes and was at the house an hour layer, which was his estimate. He spent about 90 minutes in total. I have used this company previously, but not for several years.
Description of Work: Complete clean out of the sewer line from the basement clean out to the street. Removed and disposed of the roots cleared.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Penny G.
11/2014
5.0
plumbing, drain cleaning
  + 0 more
I tried to clear my sink drain myself. I have dual sinks and the drains tee off into a single pipe which has two bends. I was able to get past the first bend myself, but after that could not progress any further. They were recommended to me by my plumber and they were awesome.
Description of Work: I have used Drain Right to clear my bathroom sink drain and my tub drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Julie S.
10/2014
5.0
drain cleaning
  + -1 more
Very well. Timely response, The job was particularly difficult with very large roots having invaded the pipes. The work was completed the same day and the backup in our sump was corrected. Very impressed with professional work and good explanations.
Description of Work: Cleared out clogged sewer pipe due to root invasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joanne C.
06/2014
4.0
drain cleaning
  + -1 more
He was excellent. He was very quick, efficient and I have not had any problems with them ever since which is a great factor.
Description of Work: I used Drain-Rite to clean the drain.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Syndine S.
11/2013
5.0
drain cleaning
  + -1 more
Ed saved the day. The back-up was nasty and I was close to tears. First, he checked out all of the drain pipes to get a "map" of where things are and assessed the situation in the master bathroom. He hauled in his equipment taking care not to scratch my hardwood floors and he got to work. He took a conservative route first and then ended up having to remove the commode in the master bathroom to snake the pipes. He worked efficiently and was fastidious about draping floors and cleaning up. After the drains were running again, I went downstairs to shut off the basement lights and noticed liquid on the new basement floors. Ed was getting ready to leave so I ran out to his truck. He came in and took a look and told me what had happened and why and then busy cleaning it up with his wet vac and then with bleach so I didn't have to deal with it. He double-checked the drains and seals to ensure there were no leaks. His price was reasonable and he was courteous. He also took the time to explain why, even though it is a new house, the drains backed up and how we could help prevent this from happening again. I recommend Ed / Drain Rite to anyone having a drain issue.
Description of Work: Drain system backed up in our house (very unpleasant). And, it was mid-morning on a Friday. Not knowing what to do, I called a plumber who recommended that I have Drain Rite come out. I called and spoke with Ed at Drain Rite. Nice guy. He told me that he could be at my house by 2:00 the same day and also told me what I should do in the meantime (while I waited for him). He ended up coming out earlier than expected which was great and he quickly got down to business. I was impressed with him right off the bat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

John W.
09/2013
5.0
drain cleaning
  + -1 more
Jim responded to my call for service very quickly and set up the appointment the same day. They were working on another project but agreed to come to our house to clean the drain after 5pm, without additional charge. Ed kept me updated with his schedule and kept the promise to come for service. He took time to pinpoint the issue and got the job done with very reasonable price. Drain Rite brothers are professional, effective and candid, and they did an excellent job. Would strongly recommend!
Description of Work: clear the drainage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Rachel G.
04/2013
5.0
drain cleaning
  + -1 more
Arrived within 2 hours of my call. Ed was friendly, fixed the clog quickly, and spent some extra time with me to discuss possible re-routing in the future to avoid further clogs. The price seemed very reasonable. I would not hesitate to use them again.
Description of Work: Unclogged kitchen sink drain. Clog was very far into the main line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Frank D.
04/2013
5.0
drain cleaning
  + -1 more
The service went well. I needed service and quickly and they got the job done. I have been very pleased with them. I would not hesitate to use them in the future.
Description of Work: I used them to clear out a drain for me. This is the second time I have used them and they were a referral from another plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen B.
12/2012
5.0
plumbing, drain cleaning
  + 0 more
The service provided and price was amazing especially given the fact it was a Sunday. We called several providers that were listed. When we talked to Mike at All Plumbing he recommended Drain Rite for de-rooting the drain. After a previous experience with Roto-Rooter, I was pleasantly surprised at the response, professionalism, and value delivered by Jim from Drain Rite. I will go to them first from now on. No BS or scare tactics just honest answers and a job well done.
Description of Work: Our clear out drain backed up causing minor flooding in the basement. We needed it cleaned out which involved getting rid of roots that had made their way into the drain pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Elizabeth E.
07/2011
5.0
drain cleaning
  + -1 more
I liked them. The workers were absolutely fine. They are an excellent choice.
Description of Work: I used Drain-Rite to clear out an obstruction in my basement drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Elizabeth E.
05/2011
5.0
plumbing
  + -1 more
They were punctual, polite and they got the job done for a fair price.
Description of Work: They unclogged the drain underneath my sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    276 BACK LN, Wethersfield, CT 06109


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Drain Cleaning,
    Plumbing,
    Septic Systems

    FAQ

    DRAIN-RITE is currently rated 4.9 overall out of 5.
    No, DRAIN-RITE does not offer free project estimates.
    No, DRAIN-RITE does not offer eco-friendly accreditations.
    No, DRAIN-RITE does not offer a senior discount.
    No, DRAIN-RITE does not offer emergency services.
    No, DRAIN-RITE does not offer warranties.

    Contact information

    276 BACK LN, Wethersfield, CT 06109