CertaPro Painters® of Fairfield

CertaPro of Fairfield was very helpful in walking me through the different types of paints and finishes. Without a lot of lead time, they accommodated my schedule in order to get the bedroom painted in time for my daughter's birthday. They were very neat/clean painters and did a fabulous job painting. (I am quite picky given I paint myself.) The owner even called me afterwards to ensure I was satisfied. It was a great positive experience!

I wish I didn't have to write this review, but the entire experience was unprofessional and overpriced. The owner, Ed, is responsive to the customer, but he doesn't seem to know how to estimate a painting job and communicates poorly with the customer and seemingly his staff (there were many lapses in communication). Ed did not show up at the site to discuss with his painters what they should be doing, which is a huge mistake. The work performed was just ok---more care should have been taken to cover surfaces. I almost had Ed and his company paint a bedroom, however their guys never showed up one morning and the office never called---a fortunate "miss" for me. I have since used another painter whose work is exemplary and the prices are about 50% less that what Ed wanted to charge. It was only due to a rec from the closet company that I even contacted Certapro. I later discovered that they recommended Certapro Norwalk and because I live in Westport, they had to pass the request to the local franchisee. I highly recommend to NOT USE this provider.

It didn't go well. They did sloppy work. They had to come back several times to correct the work. My wife was very frustrated. I would not use them again.

I was very satisfied. They did a professional job of power washing and used a bleaching solution to use remove mildew. They used a very high grade paint from Benjamin Moore. The clean-up was excellent.

It was great. They kept checking with me to make sure everything was ok. They were neat. They went back and did touch ups where I felt it was needed. We went over colors before they started the job.

The onsite supervisor was not a good communicator and would not call when they would not show up. The owner of the company is great and wants the job to be right. There are a few areas of the home that did not come out right. The boss did return and try to correct the areas that did not cover well. I still have some areas that need attending and hope to have them fixed in the spring. At this time I am happy with the franchise owner and how he conduct this business. In the spring depending on how the job is completed I will reconsider my review and hope to use this company in the future.

They were punctual with my expectations of arrival times everyday. They were very professional in the way that they operated from the time I requested the estimate to the completion of the job, keeping me updated every day of the progress of their services. They made sure that they left my property better then when they came. Will definitely be using CertaPro again!

Went well. Good on-site team leader. Provider contracted all carpenter work and invoiced (additional)separately.

Painter was an artist and his work was exceptional. I am so pleased that next year I will schedule them to paint my entire 2nd floor.

everything went very well they did a great job

They did a good job; it was a challenging job that required scaffolding and they managed the work well. They underbid on our project, it was an excellent price. They employees were very professional, cleaned up well after themselves I was very pleased with the service. I would recommend their services to others.

They service was good. They were punctual, neat and cleaned up their mess and the paint job came out very well. I found their prices to be a little high at the time. I would consider using their services again.

Their prices were reasonable. They did a good job and were punctual.

There was a little confusion because the supervisor wasn’t here when the work started and we weren’t able to get the color decided on until he arrived and the trim color needed to be decided on first. He had sent his team early and once he arrived we got it figured out. I liked the end result. The trim was a custom color and they were willing to work with me on the color. The communication with them was good as well the scheduling. I wouldn’t use anyone else.

They seemed professional and they turned the estimate around to us within a week. Certa Pro’s estimate was more highly priced than other estimates we received.

They were very professional and they with their timely in their estimate and their prices were in the middle of several other estimates we had received.

They were very professional and I was very pleased with the work. They did a very thorough job. Scheduling was easy and I have plans to have them paint the house in the spring.

He provided quite a bit of literature on their company and the estimate was turned around in a timely manner.

Inspections/quote was spot on. They came in on time and painted exactly what I asked for with the exact color I asked for. They were clean, neat, and professional. Simple to work with. No issues at all.

The whole experience was perfect including their attention to detail.

Project went well. The team cleaned up after themselves and provided good quality work at a fair price. When I returned home after the were there, I couldn't tell that they had been there (i mean besides the fact that the ceiling was painted). I think that's about the best compliment you can provide for someone working inside your home. Thanks Greg!

Gregg was very responsive and courteous. Workers were knowledgeable and efficient. Very positive experience.

The service was excellent. I liked what they committed to do- which was use an ecologically-friendly product, and it is almost completely odorless, unlike normal paint. Most competitors were not as willing to use this product for the job. I also liked the presentation of the person who came out; in terms of prepping and the care they would take in moving furniture and protecting our hardwood floors and carpeting. They said they would be here at 8:30 every morning and they were here at 8:30, and they worked every day until at least 5:30 and they came prepared to work every day. They had the right equipment, and their team came to work cleanly dressed every day. They worked very hard when they were here and they were very efficient and effective. If I had any issues, they would fix it right away. At the end of each night they would clean up to the best of their ability. I would recommend them highly to anyone! They were not the cheapest, but it was a very pleasant experience.

CentraPro was very responsive and set up an appointment to discuss the job within a week of the inital call. They painted everything and finished the job itself within 2 weeks. The painting crew was on time, efficient, neat and effective.

Certa Pro, has done (painted) our house inside and out professionally since 2006. We love them.