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DUNCAN DOWNIE'S SEPTIC & EXCAVATION, INC.

Septic Systems, Excavating

About us

small family fun business - owner on every job - over 25 years in the business -competitive pricing

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Septic cleaning/pumping, septic inspections for realestate sales, septic repair and troubleshooting, new installation of septic systems, complete sitework for new construction as well as small additions,

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.86 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-6 of 6 reviews

Robin E.
11/2017
4.0
septic tank
  + -1 more
It went well. No problems.
Description of Work: Needed my septic pumped for maintenance not an emergency.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$275

Bob D.
07/2017
5.0
excavators
  + -1 more
OUTSTANDING!!! Duncan Downie's Septic & Excavation was fantastic! Extremely professional & respectful of the property, very fast & punctual, explained what was going on so I was aware of what they were doing & the most REASONABLE quote for the work that needed to be accomplished. If you have septic work to be done in the Old Saybrook area, Duncan Downie is the ONLY way to go....you will NOT be disappointed!
Description of Work: We had pipes dug up & replaced at our cottage in Old Saybrook.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matteo D.
04/2015
5.0
septic tank
  + -1 more
Excellent - I'd highly recommend Duncan Downie's - They have been doing maintenance on our septic for the last several years. They quickly and efficiently replaced the septic tank, planned and communicated well the timing of the water outage at our house, and left the area cleaned up and reseeded. Overall they were fast, courteous, communicated well and were very good to work with. They area also very knowledgeable and gave us excellent advice on the options for repair and replacement.
Description of Work: Replace a 10 year old 1500 gallon septic tank that had a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra E C.
01/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: We had an overflow issue in our basement. Septic had apparently gotten clogged. I made the call & within 15 minutes they called back. In less than 45 minutes they were in my yard fixing the problem. Both of the young men were professional & polite. It was fixed & working properly in an hour! Will most certainly call them again when we need these services!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

mark U.
05/2014
5.0
septic tank
  + -1 more
We needed to have an emergency pump out of our secondary tank systems. We were unable to get our regular service company to respond. One call to Downies and they were on site in less than an hour. The company truck and equipment was clean. The driver was courteous and a pleasure to deal with.
Description of Work: Pump out

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

LINDA C.
10/2011
5.0
excavators, septic tank
  + 0 more
VERY PLEASED WITH EFFICIENCY AND SERVICE AND WOULD SURELY CALL AGAIN WHEN NEED ARISES!
Description of Work: TANK WAS PUMPED; RETURNED WITHIN ONE MONTH TO REPLACE COLLAPSED PIPE WHICH WAS ACCOMPLISHED QUICKLY, NEATLY, EFFICIENTLY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    611 TOBY HILL RD, Westbrook, CT 06498

    WWW.DUNCANDOWNIES.COM

    Service hours

    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 4:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Septic Systems,
    Excavating

    FAQ

    DUNCAN DOWNIE'S SEPTIC & EXCAVATION, INC. is currently rated 4.8 overall out of 5.

    Monday: 9:00 AM - 4:30 PM

    Tuesday: 9:00 AM - 4:30 PM

    Wednesday: 9:00 AM - 4:30 PM

    Thursday: 9:00 AM - 4:30 PM

    Friday: 9:00 AM - 4:30 PM

    DUNCAN DOWNIE'S SEPTIC & EXCAVATION, INC. accepts the following forms of payment: Check
    Yes, DUNCAN DOWNIE'S SEPTIC & EXCAVATION, INC. offers free project estimates.
    No, DUNCAN DOWNIE'S SEPTIC & EXCAVATION, INC. does not offer eco-friendly accreditations.
    No, DUNCAN DOWNIE'S SEPTIC & EXCAVATION, INC. does not offer a senior discount.
    Yes, DUNCAN DOWNIE'S SEPTIC & EXCAVATION, INC. offers emergency services.
    Yes, DUNCAN DOWNIE'S SEPTIC & EXCAVATION, INC. offers warranties.
    DUNCAN DOWNIE'S SEPTIC & EXCAVATION, INC. offers the following services: Septic cleaning/pumping, septic inspections for realestate sales, septic repair and troubleshooting, new installation of septic systems, complete sitework for new construction as well as small additions,

    Contact information

    611 TOBY HILL RD, Westbrook, CT 06498

    WWW.DUNCANDOWNIES.COM

    Service hours

    Monday:
    9:00 AM - 4:30 PM
    Tuesday:
    9:00 AM - 4:30 PM
    Wednesday:
    9:00 AM - 4:30 PM
    Thursday:
    9:00 AM - 4:30 PM
    Friday:
    9:00 AM - 4:30 PM