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Sasso Tile Co

Ceramic Tile, Marble and Granite

About us

* Marble & Granite Fabrication & Restoration* Ceramic Tile* Custom Decorative Tiles* Quality Tile* Slate - Limestone* Tumbled Marble* Carpeting* Kitchen Floors* Countertops

Business highlights

108 years of trusted experience

Services we offer

Counter Tops,Decorative Ceramic Products,Granite,Tile-Contractors & Dealers

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Jen H.
09/2022
2.0
ceramic tile, marble & granite
  + 0 more
The original conversation with Marybeth was pleasant as well as the templating and the install. But she was very rude to my mom on the phone and after she was paid she became very condescending. Unfortunately I won’t use or recommend them. I cannot understand how customer service people can be nasty to paying customers!
Description of Work: New granite for kitchen island

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$3,500

Response from Sasso Tile Co
When we were contracted, the customer asked we remove the island top so it could be given her daughter. We explained that it could possibly break upon removal. We also explained that if it needed to be delivered there would be a charge. The homeowner stated she would have her daughter call and pay for the transport. We never received a call. At the time of installation, our employees were asked to take the countertop to the daughter's home. They were not scheduled. She tipped our employees to drive the company truck to her house. When the two employees returned, they had said they had transported the island. At that point, a bill was sent for the work performed. To date we have not been paid.

Paul R.
03/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Tiles kitchen. Bathroom and entryway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Gina M.
10/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: We worked with Mary Beth who was very patient and knowledgeable with helping us match a tile we had previously seen at a different store but was no longer available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Decelle T.
01/2013
5.0
ceramic tile
  + -1 more
I was very pleased with the service I received from Ms. Mary Beth Laudano in her showroom. I had shopped at a number of different tile/marble showrooms but always seemed to come away confused and overwhelmed! Mary Beth was extremely patient and informative with my wife and me. She helped us choose the tile and marble staying within our budget. I truly appreciated the personal attention we received from Mary Beth, and her installation crew. I was surprised with the prompt and efficient service I received (Larry Sasso) during the installation process. I had expected, from previous improvement projects in my home, to have my house filled with dust, workmen tracking dirt throughout my home and a protracted installation process. Quite the opposite - clean, quick, polite. Mr Sasso seemed really eager to make sure we were pleased with the job before they left. I am using them again with another bathroom and full kitchen renovation.
Description of Work: I purchased and had installed approximately 600sqft of an 18x18 porcelain tile. I also purchased (and had installed) a custom made marble vanity top for the bathroom, along with a custom made marble window sill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

    Contact information

    55 Dogburn Rd, West Haven, CT 06516

    http://sassotileco.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Ceramic Tile,
    Marble and Granite

    FAQ

    Sasso Tile Co is currently rated 4.3 overall out of 5.
    No, Sasso Tile Co does not offer free project estimates.
    No, Sasso Tile Co does not offer eco-friendly accreditations.
    No, Sasso Tile Co does not offer a senior discount.
    No, Sasso Tile Co does not offer emergency services.
    No, Sasso Tile Co does not offer warranties.
    Sasso Tile Co offers the following services: Counter Tops,Decorative Ceramic Products,Granite,Tile-Contractors & Dealers

    Contact information

    55 Dogburn Rd, West Haven, CT 06516

    http://sassotileco.com