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Rapid Plumbing Service Inc.

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Plumbing and Heating Installation and Repair.

Business highlights

55 years of trusted experience

Services we offer

Plumbing, Heating, Sewer and Drain Cleaning

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.9
Showing 1-12 of 12 reviews

Linda R.
05/2022
5.0
plumbing
  + -1 more
Frank was great explained everything he did and gave an itemized invoice that also explained everything. Was neat and cleaned up after doing the service. Which normally I always had to do the cleanup. Sink is now working great and no leaks. Fantastic finally after 4 yrs. Should have contacted them sooner. They did work previously but wasn't home when service was performed.
Description of Work: LEAK IN KITCHEN SINK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey T.
09/2018
5.0
plumbing
  + -1 more
Very fast response. High quality work and no leaks. Would hire them again and recommend to others.
Description of Work: repair broken pipe in bathroom sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley S.
08/2018
5.0
plumbing
  + -1 more
He's great. I like him
Description of Work: Consult also plumbing. Sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniella P.
02/2018
5.0
plumbing
  + -1 more
Chris was a genuine person from the second he stepped in our house, he was very helpful and explained what he was doing until we understood. It was a very upsetting time for us and he was very comforting in letting us know he was going to fix the problem the right way. A leak under our concrete slab in the kitchen turned into having to change our pipes so they were no longer underground. But now I know we won't have the same issue again. I trust Chris and definitely recommend him!!
Description of Work: Pipe repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

judith M.
07/2017
5.0
plumbing
  + -1 more
Rapid Plumbing was very responsive and Frank III was quick to isolate the problems and just as fast at correcting the issues. Frank explained everything and was very professional. It's been over a month and all is well. I would recommend this company.
Description of Work: Kitchen sink drain line had a chronic seepage, upstairs bathroom plumbing was leaking causing first floor ceiling damage, and the hose connection in the well house was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Tamara B.
11/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Replaced wiring, cover and well water pump. They did it in just a few hours (2 guys). They were neat and professional with documentation for everything. Made suggestions for additional well water system repairs, but I did not feel forced to purchase. Tried to keep cost as low as possible for us. Very impressed by their work and customer service. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Cynthia M.
02/2014
5.0
plumbing, drain cleaning
  + 0 more
See above.
Description of Work: Rapid Plumbing is a family run company with courteous service and great work. They had replaced my faulty septic pump and shower pump in the basement and unfroze pipes several times. Honest punctual and professional. I can safely reccommend them to anyone . I don't know the going rate for plumbing jobs so I gave them a B on pricing. I know its expensive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Frank J.
12/2012
1.0
plumbing, drain cleaning
  + 0 more
Showed up for estimate but looked at the job and never provided an estimate or ever came back.
Description of Work: nothing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Cynthia M.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
I just moved to West Haven. We had 15 degree weather for several days. My kitchen faucet wouldn,t work. Rapid plumbing came ou, as promised within 2 hrs. Diagnosed and remedied the problem.
Description of Work: My kitchen pipes froze. Very professional, efficient service.Serviceman was polite and neat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MAX S.
08/2007
5.0
plumbing
  + -1 more
These guys have done a fantastic job. They are very professional and came when they said they would. I have used them before and their pricing has always been very reasonable. I would recommend them to anyone.
Description of Work: They installed a 5 zone boiler in the basement of my home. It took about 10 days to complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

JORDAN N.
10/2006
2.0
plumbing
  + -1 more
Bad customer service, no follow-through skills.
Description of Work: Company was supposed to come and verify that my steam boiler is in 100% working condition. They said that some more work needed to be performed (3 hours total) to remove sludge. This was verified by the fact that the drain is clogged. They never called back to schedule as promised and won't return my calls. They did show up for the first appointment on time.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
5.0


Response from Rapid Plumbing Service Inc.
This was not our company or anyone from our company.

AMY A.
07/2006
5.0
plumbing
  + -1 more
THEY WEREN'T INEXPENSIVE, BUT THEY DO EXCELLENT WORK FOR THE PRICE. THEY GOT EVERYTHING DONE IN A DECENT AMOUNT OF TIME. THEY WERE VERY POLITE DURING THE SERVICE AND HAD GOOD CONVERSATION SKILLS.
Description of Work: WE HAD A NEW SINK INSTALLED IN OUR UPSTAIRS BATHROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    11 Homesteader Lane, West Haven, CT 06516

    www.rapidplumbingservice.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Kitchen and Bath Remodeling,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    Rapid Plumbing Service Inc. is currently rated 4.7 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Rapid Plumbing Service Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Rapid Plumbing Service Inc. does not offer free project estimates.
    Yes, Rapid Plumbing Service Inc. offers eco-friendly accreditations.
    No, Rapid Plumbing Service Inc. does not offer a senior discount.
    No, Rapid Plumbing Service Inc. does not offer emergency services.
    Yes, Rapid Plumbing Service Inc. offers warranties.
    Rapid Plumbing Service Inc. offers the following services: Plumbing, Heating, Sewer and Drain Cleaning

    Contact information

    11 Homesteader Lane, West Haven, CT 06516

    www.rapidplumbingservice.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM